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All reviewslong islandbuffalo wild wingsupgraded to a suitegreat roomearly checkyogurtample parkingfree breakfastwe've stayedbreakfast roomhotel is locatedoutdoor poolone night stayfridge and microwaveother hotels in the areapleasant staywedding weekend
Great stay as always. Great room. Has outdoor pool. Free breakfast was a plus. Free cookies. The staff was wonderful. Close to everything, lots of stores, strip malls, and a starbucks. Ample parking. Will stay again!
So for the most part, our stay was fine. I will start with the positives :
Super friendly and helpful front desk staff.
I was upgraded to a suite without asking.
Good location - not far from Hampton beaches (approx 20 minutes).
Ample breakfast choices...More
Nice modern room, was clean. Management was very helpful.
When we awoke in the morning the room was infested with flying insects. They were everywhere On the bed, furniture , in the shower etc. Justin, the supervisor, came to see the condition ad offered us...More
Response from Michael H, General Manager at Holiday Inn Express East EndResponded 15 June 2017
Thank you so much for posting a review regarding your stay with us. I am so sorry about the pest issue you experienced, I can assure you this is not the norm here at our hotel. We take great pride in providing a clean and...More
We stayed at the hotel overnight for a business trip. One of our guests left their computer in their room- hotel staff notified us and overnighted it back to our offices. Great customer service from their friendly staff!
We have stayed here before. Very clean, they have breakfast. WE constantly had trouble with our room key. The heating/cooling system worked either one way or the other but we could not get it regulated eother hot or cold so we shut it off. Toilet...More
1 Thank Deb B
Response from Michael H, General Manager at Holiday Inn Express East EndResponded 6 June 2017
Thank you so much for taking the time to post a review regarding your stay with us Deb B. I am happy to read that you enjoyed the staff as well as the hotel. I apologize for the deficiencies you experienced in your room. We...More