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Potsdam Inn

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39 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Reviewed 1 week ago

We recently visited family in Northern NY over the Thanksgiving holiday. I reserved 3 rooms - my wife and me and two of my three grown daughters. The rooms were clean and extremely well maintained. We had both queen and two double bed rooms - all were top notch. Each room had a flat panel TV and refrigerator. I've stayed...

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Helpful?
Thank Eric O
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Eric Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Reviewed 3 weeks ago

The owner is always very friendly and willing to make everything just right for your stay. We use the place for overnight stays for business. Have stayed here with my daughter before and we both loved it.

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Helpful?
Thank Edwin F
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Edwin Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Uxbridge, Ontario
Reviewed 3 weeks ago

Nice setting ,close to Clarkson University and Walmart. Very nice continental breakfast. Rooms are always clean, shower is great and beds are comfortable. The staff is always friendly and willing to make your stay more comfortable.

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Helpful?
Thank kkg473
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Port Orange, Florida
Reviewed 29 October 2016

Each time we come up to Potsdam from Florida we only try and stay at only one place, the Potsdam Inn. Very clean, very quaint, prices are very good and the family that runs the business treats you like their family as well. You can pay more and stay around town but not sure why you would honestly. Your first...

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Helpful?
Thank JimFrances99
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Jim Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a FAMILY MEMBER in our hotel. Thank you Dikesh

Madison, Wisconsin
Reviewed 5 October 2016 via mobile

Potsdam motel is a small motel located on highway 11. We stayed one night. The room was good size for one bed, small table and chairs. Small refrigerator was helpful. Motel was well maintained. Very clean. Owners are attentive and friendly. Very good deal for the area.

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Helpful?
Thank Sandy S
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Sandy Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests...

Hamilton, New York
Reviewed 29 September 2016 via mobile

Stayed two nights. Very nice and clean hotel. Got an adjoining room with my coworker. Made our business much easier. The owners were the best. The offered to drive us downtown because the taxi service stopped at 6 pm. Would definitely stay again!!

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Helpful?
Thank Gardner K
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Gardner Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again in our hotel. Thank you Dikesh

Reviewed 21 September 2016 via mobile

Had to visit Potsdam for work and stayed here. Amazing and friendly service from the manager, Dikesh. The room was comfortable and the Inn was nice and quiet. Since the weather was great, i just opened the windows when I went to sleep and slept great. Also, the price is definitely worth the stay. Some of the other hotels and...

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Helpful?
Thank JoeMamaa
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear JoeMamaa Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff catering to your needs as much as you enjoyed your stay.If you travelling to our area gain soon , don't hesitate to call us.Take care Thank you Dikesh

Rocky Point, New York
Reviewed 9 August 2016

I stayed here with my son for one night while visiting Potsdam University. At the time of booking, Potsdam Inn was approximately $50 cheaper than nearby Hampton Inn. While nothing extravagant, the rooms are very clean and perfectly suitable for a short stay. The continental breakfast consisted of coffee, orange juice, muffins, bananas and oatmeal. The inn is somewhat set...

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2Thank Lotus65
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest I appreciate your positive feedback about our hotel . I am so glad to hear that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel Thank you Dikesh

Reviewed 29 July 2016 via mobile

Stayed here instead of Lake Saranac (45 mins away) and the pricey Adirondacks area. The gentleman in the office accommodated our request for a queen bed, even though we were unable to choose that option online. He even charged us less than on Katak, Priceline, Booking, etc. $70 for a beautifully maintained, clean, quaint room with a nicely sized TV...

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Helpful?
Thank queenkiri
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Queenkiri Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff catering to your needs as much as you enjoyedyour stay.If you travelling to our area gain soon , don't hesitate to call us.Take care Thank you Dikesh

Canastota, New York
Reviewed 13 July 2016 via mobile

In town to visor the college and booked at the Potsdam Inn based on all of the great reviews on TripAdvisor. Older motel but immaculately kept, clean & quiet. The room had a fridge but no coffee pot. Coffee was available in the office so it was not a big issue and the coffee they offered was VERY good, not...

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Helpful?
Thank TheCleaningLady1972
Dikesh P, Manager at Potsdam Inn, responded to this review

Dear Guest Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again in our hotel. Thank You Dikesh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
We offer clean, comfortable rooms at affordable prices. Owner lives on premises, open 24 hours. We have Rooms with 1 Queen or 2 Double Beds, 1 set of Adjoining Rooms, 1 Handicapped Equipped Room with 2 Double Beds, Free Wireless Internet, 32" Flat Screen TVs, Free Cable, Refrigerators, Air Conditioning & Hair Dryers in All Rooms. For your comfort all rooms are non-smoking. Sorry - No Pets Allowed. We will be looking forward to seing you soon.Free Daily NEWS PAPER ... more   less 

Additional Information about Potsdam Inn

Address: 7518 US Highway 11, Potsdam, NY 13676-3577 (Formerly Smalling Motel South)
Region: United States > New York > St. Lawrence County > Potsdam
Price Range: $86 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Potsdam Inn 2.5*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from Potsdam Inn staff and other travellers.
2 questions
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Syracuse, New York
over a year ago
Syracuse, New York
over a year ago

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Questions? Get answers from Potsdam Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from noise from roads. Windows open with screen for fresh air!”
 of 5 bubbles 467arthura, 3 May 2016 | Read review
“All the rooms are the same other than some are one bed and some are two.”
 of 5 bubbles williambD4668CB, 1 May 2016 | Read review
“All of the rooms are ground level. No need to take stairs.”
 of 5 bubbles CarrieL27, 8 Feb 2016 | Read review
“Great View, Very Quiet and Most Important clean rooms”
 of 5 bubbles sunnys301, 27 Jan 2016 | Read review
“Just come in and talk to the owner. I'm sure all rooms are like the one I was in. But the customer service and friendliness was key.”
 of 5 bubbles Slick312, 13 Oct 2015 | Read review
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