We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Plus Plattsburgh

Orbitz.comUSD 104*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 150*
USD 104*
USD 150*
USD 104*
USD 105*
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Best Western Plus Plattsburgh
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

732 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Best Western Plus Plattsburgh
See the most recent reviews
Showing 699: English reviews
Philadelphia, Mississippi
Reviewed 3 weeks ago via mobile

Cleanliness of a room is always top priority with me. The room & bathrooms were very clean. The beds were comfortable. Nice towels. I used the washer & dryer and they were clean and well serviced. There is a huge heated pool which is very nice. It was a great night's rest. Tricia at the front desk was very friendly...

 Report
Helpful?
Thank lhg39350
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you very much for acknowledging the performance of the staff. Tricia is ideally suited for her position as a genuine and gracious person. We are fortunate to have her represent us. Safe travels

Quebec City, Canada
Reviewed 3 weeks ago

Love our stay they as always!! The staff go out of their way to make you feel welcome, and are always asking if there is anything they can do for you. As well, the rooms are always spotless and fully equipped with what you may need! Lastly, the service should you need something is extremely efficient. Just a great experience...

Review collected in partnership with Best Western
 Report
Helpful?
Thank 465sharronb
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you very much for your kind comments. I will be sure to pass them on to the staff. Thanks also for your repeated stays. I know the staff looks forward to seeing the repeat guests we have over the years. Safe travels to you and your family

Reviewed 4 weeks ago

Very clean, updated rooms, friendly staff!! Would definitely stay again. Accommodated my request for early check in, which made it much easier since I was traveling alone with my 3 kids. Very satisfied.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank melissa132726
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Good morning Melissa, I am glad we could accommodate your request for an early check in. Thank you for your kind comments. Safe travels to you and your family.

Reviewed 22 April 2017 via mobile

Good evening, The staff and in particular Tricia Davey and the rest of the front staff are excellent. They make you feel important, respected and have fun while.doing it. I enjoy my week long stays there regularly. Mike

 Report
Helpful?
Thank Michael N
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Good morning Michael, Thank you so much for acknowledging Tricia and Davey as well as the balance of the staff. I will be sure to share it with them. We also enjoy having you as a loyal guest. Safe travels to you and your family.

Montreal, Canada
Reviewed 21 April 2017

Visiting Plattsburgh from Montreal for the weekend. Have stayed here before and enjoy the amenities - indoor pool, breakfast, proximity to shopping. Check out time was 11:00 which was a bit early for us as our stay was so short.

 Report
Helpful?
Thank Michael W
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for staying with us again. The check out time of 11 AM is fairly standard in the industry especially as we try to have all 126 rooms ready for the 3 PM check in. Please don't hesitate to request a later checkout as we may be able accommodate. Safe travels

Saranac Lake, New York
Reviewed 19 April 2017

Our room was nice and clean when we arrived. the next day when we were a stayover, i asked for our room to be fully cleaned and even left a tip. Returning to our room hours later, i discovered the room was never vacuumed, bathroom was never even cleaned, just the garbage taken out. the dishes were done but not...

Review collected in partnership with Best Western
 Report
Helpful?
Thank Samantha W
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your review of my property. I apologize for the confusion. Obviously the housekeeper assigned to your room either misunderstood or did not receive the instruction from her supervisor. I will investigate further and will take appropriate corrective action. Our staff appreciates the gratuity but will do the same job with or without an exchange of gratuity. Thank...

Lindenhurst, New York
Reviewed 11 April 2017

My stay at the best western plus the inn at smithfield in Plattsburgh New York was amazing . It all started when i walked through the door to check in , Tricia at the front desk was phenominal , she was Friendly, knowledgeable,and eager to make my check in fast and easy , Tricia and her staff went above and...

 Report
Helpful?
Thank wserviss2427
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you very much for your extensive review of my property and the staff. I am fortunate to have a staff that is dedicated to the characteristics of the property you described. Thank you for acknowledging the efforts of the staff that makes it happen. Safe travels to you and your family

Ottawa, Canada
Reviewed 11 April 2017

Stayed at this hotel for 2 nights and would definitely go back again. The rooms were clean and tastefully decorated, the staff were extremely friendly and helpful and they have a beautiful pool area. My only complaint would be that we did not care for the coffee.

Review collected in partnership with Best Western
 Report
Helpful?
Thank sandymB2319QS
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Sandy, I am glad you enjoyed your stay. I am sorry you did not like the coffee I served you. Safe travels!

MONTREAL-NORD, Canada
Reviewed 3 April 2017

Good Staff. Clean hotel. The beds were a little soft, the food was fresh. I would recommend this Hotel to others. My rooms had a king size bed and was very spacious. The bathroom too are quite spacious just there were a few ants ont he floor.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 229donatod
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your review. We do use pillow top mattresses and while firm to a point they do give a softer feeling due to the pillow top. Thanks for telling me about the ants we will look into this further. It is always something we try to stay on top of. Safe travels to you and family

Riverdale, New York
Reviewed 2 April 2017

I would stay there again. I did wish that the breakfast area was a bit larger. The waffle station was a hotbed of activity in a very small space close to other families trying to eat. The food selection was great. Everything was very clean and the service was lovely.

Review collected in partnership with Best Western
 Report
Helpful?
Thank B6320PAlisac
Bob S, Owner at Best Western Plus Plattsburgh, responded to this review

Thank you for your comments. I am equally happy that Plattsburgh SUNY was impressive to you. As a local owner I know many of the people who make it deserving of a serious choice for students and their parents. We will be expanding our breakfast area in the fall which will start in mid October and hopefully be completed by...

76 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (36)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (14)
Viewed
Dining (3)
Viewed
Bathroom (3)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (3)
Viewed
Room/Suite (17)
Viewed
Bathroom (3)
Viewed
Family/Play Areas (1)
Viewed
Dining (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Plattsburgh hotels
0.9 km away
Hampton Inn & Suites Plattsburgh
0.7 km away
Microtel Inn & Suites by Wyndham Plattsburgh
0.3 km away
La Quinta Inn & Suites Plattsburgh
Show Prices
Show Prices
Show Prices
0.5 km away
Days Inn & Suites Plattsburgh
Days Inn & Suites Plattsburgh
#4 of 14 in Plattsburgh
838 reviews
0.4 km away
Comfort Inn & Suites
Comfort Inn & Suites
#6 of 14 in Plattsburgh
275 reviews
0.4 km away
Holiday Inn Plattsburgh
Holiday Inn Plattsburgh
#8 of 14 in Plattsburgh
219 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Best Western Plus Plattsburgh

Address: 446 State Route 3, Plattsburgh, NY 12901-6519 (Formerly Best Western Plus The Inn At Smithfield)
Region: United States > New York > Plattsburgh
Price Range: $124 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Plattsburgh 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western, Hotwire, Orbitz, Travelocity, Expedia, Priceline, Cheap Tickets, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Plattsburgh reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus The Inn At Smithfield Hotel Plattsburgh
Best Western At Smithfield
Best Western Plattsburgh
Plattsburgh Best Western
Hotel Style:
#3 Business Hotel in Plattsburgh
#3 Family Hotel in Plattsburgh
#4 Romantic Hotel in Plattsburgh
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Plattsburgh staff and other travellers.
9 questions
Ask a question
9 days ago
Dannemora, New York
6 months ago
Willsboro
over a year ago

See all questions (9)

Questions? Get answers from Best Western Plus Plattsburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your planning on swimming, take advantage of the pool side rooms!”
travellover3409, 8 May 2017 | Read review
“Poolside an excellent room but hard to get . Number of poolside rooms are limited”
wserviss2427, 10 Apr 2017 | Read review
“Ask for a poolside room.”
marniem876, 28 Feb 2017 | Read review
“Poolside is great!”
CapeCodKate2014, 23 Feb 2017 | Read review
“If choosing a pool view room, of course it's a little more loud than the other rooms.”
mclm2017, 20 Feb 2017 | Read review
5 of 5
Orbitz.com
USD 104* /night
View Deal
Hotwire.comUSD 104
Booking.comUSD 105
HotelQuicklyUSD 150
View all 14 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates