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The Del Monte Lodge Renaissance Rochester Hotel & Spa

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The Del Monte Lodge Renaissance Rochester Hotel & Spa
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282 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Houston, Texas
Reviewed 4 days ago NEW

The Del Monte is located along the banks of the Erie Canal, in a picturesque area outside Rochester. The hotel itself is relatively small. I had been hoping for something with a quaint or charming feel to match the beautiful upstate setting. Instead, the interior has been renovated to reflect the Renaissance brand's move toward quirky purple and silver interiors...

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Helpful?
Thank Wedgewood
Victor, New York
Reviewed 1 week ago via mobile

My husband and I have celebrated many anniversaries and birthdays by spending several nights at the Del Monte. We always felt this was pure luxury! Sadly for us, when we stayed there Nov. 15-20, the guest rooms have all been renovated to please a business traveler. We had only 2 drawers and a very small closet. The previously mentioned "barn...

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Helpful?
Thank Chiang18
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello Chiang18, Thank you for your recent stay and for your feedback and kind words. During our recently completed guest room remodel, our designers strived to provide a completely updated and modern space. Unfortunately it may not be attractive to every guest due to personal preferences. Our company will use your comments to help us improve future renovations at our...

New Hartford, New York
Reviewed 1 week ago via mobile

So very disappointed in this hotel. It used to be my favorite. They redecorated all the rooms using and ultra modern decor. They are now in my opinion cold and stark. There is nothing peaceful and relaxing about the rooms. While some people may like this theme I most definitely do not. They replaced the carpet with some kind of...

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Helpful?
Thank presleybeth
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello presleybeth, Thank you for your recent stay with us and for your valued feedback. Our designers aimed to provide a modern and functional guest room space during our recent remodeling, unfortunately due to personal tastes it may not please every guest. I am happy you found our staff friendly and we will recognize them for a job well done....

Waterford, New York
Reviewed 1 week ago

This is a very nice hotel with rooms that include wonderful touches such as robes, slippers, and lush throws. It's located along a very pretty stretch of the Erie Canal. The Spa is also VERY nicely done and the restaurant offered delicious food and wine.

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Helpful?
1Thank Michelle C
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi Michelle C, Thank you for the great review! We are glad you enjoyed the upgraded amenities in our newly renovated guest rooms. We love our location along the canal and hope you were able to check out the shops and restaurants within easy walking distance of us. The full service Spa at the Del Monte and fine dining in...

Baton Rouge, Louisiana
Reviewed 1 week ago via mobile

We like Renaissance Hotels and we usually stay at this one when traveling to Rochester. It has been remodeled since our last visit. No more traditional plush upholstery in earth tones. Our room was done in a new Euro-modern, sleek look. Wooden floors vs carpet. Gray cream vs red. More light. More space for suitcases. It's nice. My only complaint...

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Helpful?
1Thank Cathy C
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi Cathy C, Thank you for your recent stay and for you review. We are glad you enjoyed the features of our newly remodeled guest rooms. The Aveda products we offer in our guest rooms are selected by Renaissance headquarters and we will make sure they hear of your feedback. We hope to once again welcome you as our guest...

Fort Worth, Texas
Reviewed 3 weeks ago via mobile

The facility itself appears to be recently redone. The rooms are comfortable and the bed/linens were outstanding. My staff interactions were excellent with check-in/out a breeze. I had a small special request and it was accommodated without issue. The hotel is a ~15 min drive from the airport and allows easy access to Rochester and beyond. Parking is ample, free...

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Helpful?
1Thank Jay M
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi Jay M, Thank you for the wonderful review! We are happy you enjoyed our newly renovations rooms and our location on the historic Erie canal. The numerous dining spots and shops within easy walking distance is one of our favorite features. We will use our comments to recognize our staff for a job well done! We look forward to...

Cranston, Rhode Island
Reviewed 4 weeks ago via mobile

Very nice boutique hotel. Very clean. Aveda products in rooms. Spa staff is very good. Housekeeping staff very good and accommodating. Quiet hotel. Front desk staff very helpful. Down pillows bothered my allergies. You can ask for a feather free room. The updated decor is very nice.

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1Thank ginger33333
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello ginger33333, Thank you for your recent stay with us and for your review, we really appreciate your kind comments. We are glad you enjoyed our newly renovated hotel. We will recognize our staff for a job well done. We look forward to welcoming you back as our guest the next time your travels bring you to Pittsford. Sincerely, Brett...

Binghamton, New York
Reviewed 4 weeks ago via mobile

The Del Monte Lodge is perfect. Easy location, walking distance to many great restaurants, 15 easy minute drive to the airport, and on the Rochester canal The staff are all friendly, patient, knowledgeable, courteous, efficient The rooms are large and immaculate The parking is on site and free of charge The hotel spa is also perfect. The staff kind and...

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1Thank sks54
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi sks54, Thank you for your recent stay with us and for the great review! We are glad you enjoyed our newly renovated rooms and our convenient location on the historic Erie canal. We will also use your kind comments to recognize our staff for a job well done. We look forward to welcoming you back the next time your...

McLean, Virginia
Reviewed 31 October 2016

We have stayed at the Del Monte once or twice a year for over 5 years. It's hard to go wrong staying there, particularly given few other alternatives in the greater Rochester area. The rooms and the Erie Grill have been modernized and upgraded over the past couple years. The property is well maintained albeit the layout is a bit...

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Helpful?
1Thank Jim K
Brett W, Director of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hello Jim K, Thank you for your recent stay with us and for your valuable feedback. We are glad you enjoyed our updated facilities and staff, however we regret we did not live up to the high standards we set for ourselves in other areas. Your comments have been shared with our executive team who will use them to improve...

Massachusetts
Reviewed 29 October 2016

Style, comfort, elegance without pretense. Very attentive service. The rooms are spacious, comfortable, well light, quiet (for the most part). Great in-room amenities like large TV, free wifi, LOTS of pillows, linens and great bathroom products. One of the best surprises of the stay was the amazing room service dinner. It is by far the best room service meal I've...

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Helpful?
Thank missyltc
Brett W, Dirtector of Operations at The Del Monte Lodge Renaissance Rochester Hotel & Spa, responded to this review

Hi missyltc, Thank you for your recent stay with us and for your review! We are glad you enjoyed our newly updated rooms and the meal you enjoyed. We will share your great comments with our culinary team. Thank you also for the feedback regarding the air conditioning system, we will use your feedback to help improve however we can....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Erie Grill
Erie Grill
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about The Del Monte Lodge Renaissance Rochester Hotel & Spa

Address: 41 N Main St, Pittsford, NY 14534-4432
Region: United States > New York > Finger Lakes > Pittsford
Price Range: $267 - $396 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Del Monte Lodge Renaissance Rochester Hotel & Spa 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Renaissance Del Monte Hotel Pittsford
Renaissance Pittsford
Pittsford Renaissance
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Questions & Answers

Questions? Get answers from The Del Monte Lodge Renaissance Rochester Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the canal”
 of 5 bubbles Wedgewood, 4 Dec 2016 | Read review
“Hotel is set back from the road so all rooms likely quiet”
 of 5 bubbles missyltc, 28 Oct 2016 | Read review
“Best floor”
 of 5 bubbles oneillb2016, 12 Oct 2016 | Read review
“Ask for a higher end room on the third floor away from the elevator”
 of 5 bubbles JaneL126, 29 Sep 2016 | Read review
“Face the Canal, not the parking lot.”
 of 5 bubbles bortzmyan, 9 Sep 2016 | Read review
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