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BEST WESTERN PLUS Captain's Quarters

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#2 of 10 Hotels in Oswego
Certificate of Excellence
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1 room 2 adults 0 children
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302 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Harrisburg, Pennsylvania
Reviewed 2 weeks ago

Great for business trips. It is a bit pricey. Awesome views over the Oswego river. The hotel has a great gymnasium, swimming pool, hot tub, steam room and dry sauna. Cannot beat that these days. Restuant is very good as well. They are flexible because I was on night shift and they were till able to get daily maid service.

Review collected in partnership with Best Western
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Helpful?
Thank jdgolf60
Management response:

Thank you so much for the great review! We take pride in ensuring each and every one of our guests experience a great visit with us. We hope you return again soon! Thank you, Jennifer DeMassi Assistant General Manager

Clifton, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017 via mobile

The rooms were nice and clean. I always look for a refrigerator and they had one! Hair dryer, iron, coffee, tv , internet, breakfast, pool, spa, excercise equipment. I like to eat healthy and bring my food on trips, this place had eggs and plain oatmeal at breakfast for me and waffles, muffins, bagels and bacon for my other family...

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Helpful?
1Thank fitgirllmx
About Hotel's Favourite Review
Management response:

Thank you so much for sharing your travel experience you had at Best Western Plus Hotel & Conference Center with others here on Trip Advisor. The fact that you enjoyed our recently renovated breakfast area means so much to us! We are so glad you were so fond of our fitness area and hope that you are able to use...

Buxton, United States
Reviewed 4 weeks ago

I was really impressed with how clean the entire hotel was. The room was very nice and comfortable with super fluffy pillows. Most of the rooms have a river view with a balcony. The attached restaurant, Alex's was awesome with a nice river view. In the summer I bet the outdoor seating and patio is gorgeous. I had 2 meals...

Review collected in partnership with Best Western
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Helpful?
Thank 357wandaw
Management response:

Thank you so much for taking the time to write such a wonderful review. We are so glad you had such a great overall experience and even got the chance to enjoy our delicious restaurant Alex's on the Water! We hope you return again soon! Thank you again, Jennifer DeMassi Assistant General Manager

Middletown, United States
Reviewed 4 weeks ago

First time I have stayed at this Hotel. The restaurant was excellent. They also have a complementary breakfast, which was perfect in the morning. I used the Wi-Fi in the evenings for business and the speed was very good. The bed is very comfortable and the rooms are kept very clean. I would highly recommend this hotel.

Review collected in partnership with Best Western
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Helpful?
Thank 569susanz
New York City, New York
Reviewed 2 March 2017

Wonderful hotel. Great staff very welcoming and helpful. Very large comfortable rooms with balcony overlooking the river. Fabulous health center with free weights, lap pool, and hot tub. Very nice restaurant on premises as well. Sports bar across street too Clearly the go to Hotel in this area

Review collected in partnership with Best Western
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Helpful?
1Thank paulbF5715RK
Management response:

Thank you so much for the lovely review! I am so glad you were able to enjoy our fitness center and restaurant. I will pass on your great comments to our staff who I know will appreciate them as well! Thank you again, Jennifer DeMassi Assistant General Manager

York, SC
Reviewed 12 February 2017 via mobile

Was up here working an outage for Fitzpatrick. I was on night shift. The hotel staff was fantastic. They put me in a room out of the way and cleaned while I was working. The breakfast is bountiful and they usually have some left after 9 for those mornings I worked over. It looked as if the rooms had recently...

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Helpful?
1Thank Dsegletes
Management response:

Thank you for trusting in us to be your home away from home during the Fitzpatrick outage! We are very happy that your stay was enjoyable and comfortable. We look forward to hosting you again in the future. Jennifer DeMassi Assistant General Manager

plainview, United States
Reviewed 29 January 2017

excellent service,good location good at breakfast was a little disappointing, quality was fair expected better parking was adequate rooms were easy to get to beds were comfortable swimming pool was clean and relaxing

Review collected in partnership with Best Western
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Helpful?
1Thank Leonard D
Management response:

Thank you for taking the time to comment on your recent visit to the Best Western Plus Hotel & Conference Center. We value your feedback and will use it to continue to strive to extend the very best accommodations to our guests. Thank you again, Jennifer DeMassi Assistant General Manager

Fulton, New York
Reviewed 4 January 2017

Excellent entertainment, food was exceptional, appetizers were perfect, live band.....the billionaires were awesome....great dance music!....chicken wings and pizza at midnight and a late checkout!....the view is beautiful! On the Oswego river! Can't beat it!

Review collected in partnership with Best Western
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Helpful?
1Thank dennisj829
Management response:

Thank you so much for the lovely review! New Years Eve is one of our favorite events to host so we are so glad you had such a wonderful time! We will be doing it again this year so I hope you are able to join us! Thank you again, Jennifer DeMassi Assistant General Manager

Pittsford, United States
Reviewed 25 November 2016

Was charged full amount of $185 after having no heat or electricity in room, moved to new room at 11:30 p.m. only to have either freezing cold or sweating heat all night. Came for funeral of close relative and this made everything even more painful. Elderly aunt had to move twice in the night. Tried to talk to check out...

Review collected in partnership with Best Western
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Helpful?
2Thank rstephaniek
Management response:

I am happy to hear that our General Manager has reached out to you regarding the loss of power during your recent stay. I'm so sorry that this unfortunate incident occurred during such a hard time for you and your family. Jennifer DeMassi Assistant General Manager

Hillsboro, United States
Reviewed 24 November 2016

Great place to stay. A little pricey, but you get what you pay for. Nice room, great breakfast, friendly staff. Have stayed here before, always a great experience. Would recommend this hotel to anyone staying in the upstate New York area.

Review collected in partnership with Best Western
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Helpful?
1Thank Ken D
Management response:

Thank you so much for the lovely review. I am so glad you value our property as much as we do! We hope you visit us again soon. Thank you again, Jennifer DeMassi Assistant General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This riverfront Oswego, New York hotel offers breathtaking views of Oswego Harbor and Lake Ontario located less than one mile from Sunny Oswego. Nestled along the Oswego River at the estuary into Lake Ontario, the Best Western Captain's Quarters features picturesque views of the Oswego River and a friendly service-oriented staff. Guests staying at this riverfront hotel will be close to a variety of recreational activities including charter fishing and ice hockey. ... more   less 

Additional Information about BEST WESTERN PLUS Captain's Quarters

Address: 26 East First Street, Oswego, NY 13126
Region: United States > New York > Finger Lakes > Oswego
Price Range: $226 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Captain's Quarters 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Best Western Captain`s Quarters Hotel Oswego
Best Western Oswego
Oswego Best Western
Best Western Hotel Oswego
Hotel Style:
#1 Family Hotel in Oswego
#1 Green Hotel in Oswego
#2 Business Hotel in Oswego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Captain's Quarters staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Captain's Quarters staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around!”
82gs, 5 Sep 2016 | Read review
“"All rooms have a view of the river & harbor"”
hjraymond, 4 Sep 2016 | Read review
“Fourth Floor, Marina side - very nice!”
alariao, 25 Aug 2016 | Read review
“Get a river view room with a balcony”
stangina, 5 Aug 2016 | Read review
“River view rooms can provide some interesting scenery--boats and ducks sailing by in the sunset...”
57pjd, 18 May 2016 | Read review
5 of 5