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I have been staying at the Clarion with my mother for the past 6 or 7 years, a few times a year. It's in a great location, close to restaurants and the cute downtown. As an Oneonta native, I'm familiar with the area. The rooms...More
1 Thank Fortiesbeachgirl
Response from COH_ManagingDirector, General Manager at Clarion HotelResponded 30 June 2016
While the circumstances of your visit were anything but stellar, we do hope that you might consider visiting with us in the future. During the period of your visit, the hotel was undertaking the ambitious task of restructuring our restaurant and adding additional team members...More
Was very disappointed in my recent stay, rooms not cleaned well, they stop serving coffee in the lobby, had to wait 10mins for a cup to go, and they charged for it. They never had free breakfast, but wow can't even have free coffee in...More
2 Thank kakdak2016
Response from Val G, Guest Relations Manager at Clarion HotelResponded 13 May 2016
Thank you for taking the time to complete our online survey regarding your recent stay.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and on that note , we are...More
This is a place where you going with no expectation.
The indoor swimming has so many rules when you check it b it finally it can accommodate only 10 persons. The 2 rule says minimum 2 adults but if you don't know the other this...More
My family and I checked into the hotel on a thursday. That night the people around the hotel were very loud and rowdy which is understandable considering this hotel is minutes away from two college campuses. However the next night (friday) a bunch of kids...More
The room we were in needed. Cleaning, new carpets and had a very Noisy AC.
There was a party going on nearby until 2h30 AM. We could hear the music in the background. It is located close to restaurant in a town like environment. I...More
1 Thank Carl625
Response from Val G, Manager at Clarion HotelResponded 10 April 2016
Please accept our apologies for any inconvenience during your recent stay. I am saddened that your stay was interrupted. Our security is always on property to control any noise and unfortunately did not get much cooperation. We are continuously working with the nearby...More