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See all 4 hotels in Olean

Holiday Inn Express Olean

421 reviews
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Traveller (31)
Room & Suite (29)
Dining (16)
Overview
  • Excellent54%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible2%
Travellers talk about
“front desk”(53 reviews)
“great hotel”(23 reviews)
“room was clean”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Olean
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Rooms
28 Jan.29 Jan.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (421)Write a Review
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Traveller rating
217
114
53
21
9
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217
114
53
21
9
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All reviewsfront deskgreat hotelroom was cleanstaff was friendlyvery nice staycookiesbeefconvenient locationyogurtthe breakfast areacontinental breakfastgreat breakfastbonaventure universityhamptonlobbynysnacks
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81 - 85 of 414 reviews
Reviewed 24 October 2015

Nicest hotel in the area. Very close to shopping and downtown Olean. We were there to visit old friends and this was the perfect place. we had diner at a local favorite that was recommended by the hotelMore

Review collected in partnership with Hampton
Thank Theodore K
Response from Michael R, Manager at Holiday Inn Express OleanResponded 31 October 2015

Thank you so much! If there is one thing we know here, it is where to eat. I can imagine that I know exactly where you ate while in town, and i am doing the same thing tonight. We are so happy and proud of...More

Reviewed 19 October 2015

The 4 stars would change to 5 stars with a little sprucing up. This seems to be a little older in town unit. The room was fine. All of the employees were very friendly and helpful. We would not hesitate to stay here again, in...More

Thank irishpkc
Response from Michael R, Manager at Holiday Inn Express OleanResponded 31 October 2015

thank you so much for your kind thoughts. We are currently planning a huge renovation at our property to get that updating underway. We are so pleased that you enjoyed your stay, come see us again soon! Thank you, Michael Roche Guest Services Manager

Reviewed 19 October 2015

Extremely pleasant stay. Very clean, super comfortable bed and pillows. All the staff are warm, friendly and helpful. Fabulous Continental Breakfast with lots of healthy choices. Quality snacks are complimentary in the afternoon and little yummy desserts set out in the evening. Really nice! Construction...More

Review collected in partnership with Hampton
Thank Janet S
Response from Michael R, Manager at Holiday Inn Express OleanResponded 31 October 2015

Hi Janet, What kind words, thank you from all of us here, we truly appreciate it! We are Happy to announce that the construction in front of the property has completed and we are the proud new owners of two shiny new roundabouts. We truly...More

Reviewed 19 October 2015

I felt like this was an economy hotel with the Hampton brand attached to it. The Lobby and elevator were not at Hampton standard for cleanliness. The shower was only warm in the morning. This stay was not worth the Hampton rate paid.More

Review collected in partnership with Hampton
Thank Joseph S
Response from Kellie W, General Manager at Holiday Inn Express OleanResponded 24 October 2015

Hello! Thank you for taking the time to write a review of your recent stay with us. I appreciate your feedback of your recent stay with us. I understand you were unhappy with the cleanliness of your room and I am very sorry for this...More

Reviewed 14 October 2015

Not friendly at the front desk, overcharged, no call back on claim. Still to this day have not heard from manager apologizing or talking about why they charged my account twice after my company had pre-paid for the my stay.More

Review collected in partnership with Hampton
Thank Maria W
Response from Kellie W, General Manager at Holiday Inn Express OleanResponded 24 October 2015

Hello, Maria! Thank you for taking the time to write a review of your recent stay with us. I am glad that we were able to get the matter resolved for you. Again, I apologize for the inconvenience we caused you, and hope that you'll...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 114 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 114 - USD 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (31)
Room & Suite (29)
Dining (16)
Pool & Beach (7)
Hotel & Grounds (34)
Bathroom (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kathy P
16 November 2015|
AnswerShow all 4 answers
Response from Kellie W | Property representative |
Hello! We do not have a hot tub/jacuzzi in our pool area; however, we do have whirlpool tubs available in some of our King rooms.
0
Votes
Room Tips
"Our room was on the 1st floor, just off the Lobby and behind the elevator. Very, Very quiet. No noise at all"
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"if you are a day sleeper, or just want quiet--get a room on the seond floor. i like room 230"
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"You do not want the second floor near the stairwell . Perhaps the third floor would be better."
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"Stay on the back side....Motorcycles are noisy as they turn the corner.....all night long."
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