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BEST WESTERN PLUS University Inn

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#1 of 5 Hotels in Olean
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS University Inn
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374 Reviews from our TripAdvisor Community

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Showing 371: English reviews
Columbia, Missouri
Reviewed 26 July 2016 via mobile

Friendly staff, clean well-run hotel. New reno. We were in the room next to the elevator, and it was perfectly quiet. The first room had the smell of smoking in it, but the front desk transferred us to a new room with no problems. Good breakfast with lots of protein options.

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Helpful?
3Thank dochinn
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi there! Thank you for submitting a review on Trip Advisor! We appreciate the wonderful kudos about your stay and we're so happy you enjoyed being here! We would like to apologize about the smell of smoke from your room and for the inconveniences this may have caused. I am happy to hear that the front desk was very helpful...

Reviewed 25 July 2016 via mobile

Best place in town. Stayed for a family reunion in town to visit family. Great breakfast, clean rooms and very friendly staff make for a wonderful stay. Would highly recommend to anyone need a place to stay.

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1Thank Richard W
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi, Richard! Thanks for checking us out! I'm super excited that you found us to be #1 in town of all the choices! What an honor! Thank you for that! I'ts also fabulous to hear that you enjoyed the full hot yummy breakfast in the morning and that the staff was awesome! I can't wait to share with all of...

Olean, United States
Reviewed 23 July 2016

I always try to stay at the Best Western when in Olean. I've tried others but for one reason or another I was not as satisfied as I am here. The staff is great, the rooms are spotless clean. The service continuously the best.

Review collected in partnership with Best Western
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2Thank Mark K
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Good afternoon, Mark! Pleasure to meet you! Thanks for checking us out here on Trip Advisor! We're super happy to hear that you continue to choose to stay with us here when you visit Olean! That means a lot to us and we're always thrilled and happy to have you! Thank you for mentioning the staff and the great job...

Montreal, Quebec, Canada
Reviewed 21 July 2016

Great hotel with nice, spacious, and clean rooms. The service was outstanding with very friendly and accommodative staff. Good breakfast and close proximity to shopping area, banks , restaurants makes this Best Western a great value for the price paid.

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Helpful?
1Thank Leo D
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hey, Leo!! Thanks for checking us out on Trip Advisor and dropping a review about your time here at Best Western! Thank you for recognizing the staff and all the fun you had while you were here! It's awesome to hear that you found it to be an awesome choice in your selections in town and we can't wait to...

Bulls Gap, United States
Reviewed 20 July 2016

improved look of rooms, hallways, and exterior The staff is very friendly and helpful. my wife and I had enjoyable stay at the Best Western Plus in Olean NY. The breakfast was good and hot Everyone needs to stay at this hotel when they are in the Olean area.

Review collected in partnership with Best Western
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2Thank Joseph K
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi, Joe! Great to meet you! I'm excited to hear that you loved our new improvements within our hotel and throughout the Best Western! It's great to hear that you enjoyed the yummy hot breakfast and that all you interactions with the staff were super friendly and helpful! I can't wait to share a high-five to the whole team for...

CT
Reviewed 17 July 2016

We have stayed at this Best Western several times and have been very impressed with staff. The hotel is always clean and staff very professional. The location is excellent for visits to St. Bonaventure or the neighboring areas. Highly recommend for families and business.

Review collected in partnership with Best Western
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2Thank TwoApplesMom
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi there! Thanks for checking us out here on Trip Advisor! I'm so happy that you continue to choose to stay with us given all the opportunities in town and that you find us to be consistently welcome and feel at home! : ) Our number one goal is to provide the best stay for each and every one of...

Rome, United States
Reviewed 15 July 2016

Great Service, clean, comfortable rooms. Breakfast was delicious. Breakfast are a little small - Hotel was fully booked during my stay and Breakfast area could only accomodate a few people at a time. Other wise great place recommend to all who need to visit the Olean area.

Review collected in partnership with Best Western
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1Thank Jo C
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello, Jo! : ) Thanks so much for taking the time to check us out on Trip Advisor! We love hearing from our guests & I am so glad to hear that you enjoyed our full hot breakfast and the rest of your stay. I will make sure to thank all of our employees for providing such great service, clean...

East Amherst, New York
Reviewed 14 July 2016

I went to the Best Western Plus University Inn on Monday July 11th - 13th of 2016. I saw an extra charge was made on my credit card. When I had first called a number turned out to be expedia and they charged me as well. Well I went to the desk and they called them up and immediately got...

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Helpful?
1Thank section31agent77
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Good afternoon!! : ) Thank you so much for checking us out on Trip Advisor! We love hearing from our guests and we are so happy to hear that you enjoyed your stay! I'm also super glad to hear that Trevor at the front desk was super helpful and friendly with ensuring we fixed the problem right away! I will...

Minneapolis, Minnesota
Reviewed 2 July 2016

This hotel has very friendly and attentive staff. We had probably the best breakfast at any hotel we've stayed at. The breakfast sandwiches tasted like I would make at home. Great experience. We felt safe and well cared for.

Review collected in partnership with Best Western
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1Thank Shebamomus
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi there, Sheba! I'd like to sincerely thank you for taking a moment to review us on Trip Advisor! We are all so very excited that your stay was well spent and enjoyable and that you found the staff to be very accommodating and friendly. We are also very happy that you enjoyed our tasty full hot breakfast in the...

Reviewed 27 June 2016 via mobile

Booked a room 2 hours before we got there. Reception was quick, so friendly. Room was spotless and fresh. Appears to be remodeled recently. The only thing I was disappointed in was the bed. Really not comfortable. Pillows also not comfortable . However, it was quiet. The breakfast was tasty and fresh. Good coffee, too.

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Helpful?
1Thank Karen D
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello there, Karen! Thank you for reviewing us here on Trip Advisor! We are so glad to hear that you found the staff and your overall stay to be very pleasant and friendly and that you enjoyed our big hot tasty breakfast! I will be sure to thank our front desk & the team for their awesome work and I...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS University Inn

Address: 3051 Nys Route 417, Olean, NY 14760-1832
Region: United States > New York > Olean
Price Range: $137 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Best Western Olean
Olean Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe any room is good.”
 of 5 bubbles Albany_Traveler23, 3 Jan 2017 | Read review
“Just stay away from the elevator.”
 of 5 bubbles HappyTraveler5355, 7 May 2016 | Read review
“We like ground floor”
 of 5 bubbles frankmA1912YA, 8 Apr 2016 | Read review
“1st floor has the room with pool, exercise room, buffet, front desk, and business center.”
 of 5 bubbles LorraineW136, 23 Mar 2016 | Read review
“Anyone of the rooms. We stayed in a couple. No complaints”
 of 5 bubbles lauriec307, 20 Mar 2016 | Read review
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