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BEST WESTERN PLUS University Inn

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#1 of 5 Hotels in Olean
Certificate of Excellence
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368 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS University Inn
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Showing 365: English reviews
Rome, United States
Reviewed 15 July 2016

Great Service, clean, comfortable rooms. Breakfast was delicious. Breakfast are a little small - Hotel was fully booked during my stay and Breakfast area could only accomodate a few people at a time. Other wise great place recommend to all who need to visit the Olean area.

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Helpful?
1Thank Jo C
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello, Jo! : ) Thanks so much for taking the time to check us out on Trip Advisor! We love hearing from our guests & I am so glad to hear that you enjoyed our full hot breakfast and the rest of your stay. I will make sure to thank all of our employees for providing such great service, clean...

East Amherst, New York
Reviewed 14 July 2016

I went to the Best Western Plus University Inn on Monday July 11th - 13th of 2016. I saw an extra charge was made on my credit card. When I had first called a number turned out to be expedia and they charged me as well. Well I went to the desk and they called them up and immediately got...

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Helpful?
1Thank section31agent77
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Good afternoon!! : ) Thank you so much for checking us out on Trip Advisor! We love hearing from our guests and we are so happy to hear that you enjoyed your stay! I'm also super glad to hear that Trevor at the front desk was super helpful and friendly with ensuring we fixed the problem right away! I will...

Minneapolis, Minnesota
Reviewed 2 July 2016

This hotel has very friendly and attentive staff. We had probably the best breakfast at any hotel we've stayed at. The breakfast sandwiches tasted like I would make at home. Great experience. We felt safe and well cared for.

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1Thank Shebamomus
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi there, Sheba! I'd like to sincerely thank you for taking a moment to review us on Trip Advisor! We are all so very excited that your stay was well spent and enjoyable and that you found the staff to be very accommodating and friendly. We are also very happy that you enjoyed our tasty full hot breakfast in the...

Reviewed 27 June 2016 via mobile

Booked a room 2 hours before we got there. Reception was quick, so friendly. Room was spotless and fresh. Appears to be remodeled recently. The only thing I was disappointed in was the bed. Really not comfortable. Pillows also not comfortable . However, it was quiet. The breakfast was tasty and fresh. Good coffee, too.

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Helpful?
1Thank Karen D
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello there, Karen! Thank you for reviewing us here on Trip Advisor! We are so glad to hear that you found the staff and your overall stay to be very pleasant and friendly and that you enjoyed our big hot tasty breakfast! I will be sure to thank our front desk & the team for their awesome work and I...

Reviewed 27 June 2016

I've stayed here before on several occasions and it just gets better. Staff and rooms are first rate, very pleasant and helpful. Convenient location with restaurants in close proximity for meals other than breakfast. You can't beat the breakfast selections offered so why go elseware. Will continue to return when circumstances dictate knowing the quality continues to be first rate.

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2Thank Y3510GYjohnp
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello there, John! Thank you for reviewing us about your most recent stay! We are thrilled and so happy that you continue to stay with us on your trips to Olean and appreciate your loyalty! We love having you again and again! It's also awesome to hear that you continue to find the staff to provide the highest level of...

Reviewed 24 June 2016

Stayed here for a baseball tournament. Hotel full of kids and the Hotel didn't miss a beat. Centrally located and close to many places to eat. Rooms were spacious and the staff was friendly. Breakfast was great. I would stay here again.

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2Thank margaretr343
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Good morning Margaret! We are so delighted to hear that you had a wonderful weekend here with us during our Baseball Tournament weekend here in Olean! We are super happy that you found us to be everything we promised and that you very much enjoyed staying with us as much as we enjoyed having you here! We can't wait to...

Buffalo, New York
Reviewed 22 June 2016

My family and I stay often at this hotel, and for many years, they have taken care of us like we were family. They have helped with anything I ever needed or asked and my family and I find ourselves looking forward to seeing everyone there. For us, this is not a hotel, its our home away from home!

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1Thank deanna7ankish
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hello there Deanna! : ) I'd like to sincerely thank you from all of us here at Best Western for taking the time to share your story here on Trip Advisor! This means a lot as we strive create 'home' for each and everyone of our friends that come stay with us! We are so lucky and thankful to see...

Schenectady, New York
Reviewed 20 June 2016

Very nice property. Stayed here for 2 nights along with my parents. Rooms were clean and comfortable. It seems like they may have recently been recarpeted - you could still smell that new carpet smell in the hallways. Breakfast in this morning was very good. Unlike most places that have the waffle maker, this hotel has a pancake maker! This...

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1Thank jennjenn85
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi JennJenn! : ) Happy to see that you took a moment to check us out here on Trip Advisor! Thank you for leaving us a review about your most recent stay and telilng us all about the wonderful time you had here at Best Western! It is true, we did just go through a full refresh of all of...

Reviewed 18 June 2016

Very friendly, helpful efficient staff. Clean room, quiet, comfortable beds, excellent breakfast offerings. This is a very nice Best Western. Easy access. Well located for our purpose in visiting area.

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2Thank gloriah113
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi, Gloria! On behalf of everyone here at BW Olean, I'd like to thank you for checking us out here on Trip Advisor! It's awesome to hear that you found us to be on an easy route to the hotel based on your travels and that you found the staff and all we had to offer to hit the spot!...

Waterloo
Reviewed 15 June 2016 via mobile

We were on our way home from Carlisle PA and had not prebooked as usual. GPS showed us the BW in Oleans and what a great choice. Wonderful staff, very accommodating considering they were almost full. AppleBees right next door, a mall across the road, plus a liquor store and coffee shop all within a 10 minute walk. Perfect after...

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Helpful?
2Thank garry1958
Bill D, General Manager at BEST WESTERN PLUS University Inn, responded to this review

Hi there, Garry! You're very welcome! It's awesome to hear that you had a chance to stay here at the Best Western in Olean and took a moment to let us know how we did. Thank you! I'm very happy that you found the staff to be wonderful and very helpful during your stay and that you found the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS University Inn

Address: 3051 West State Street, Olean, NY 14760-1832
Region: United States > New York > Olean
Price Range: $152 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 60
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Also Known As:
Best Western Olean
Olean Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS University Inn staff and other travellers.
2 questions
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Questions? Get answers from BEST WESTERN PLUS University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just stay away from the elevator.”
 of 5 bubbles HappyTraveler5355, 7 May 2016 | Read review
“We like ground floor”
 of 5 bubbles frankmA1912YA, 8 Apr 2016 | Read review
“1st floor has the room with pool, exercise room, buffet, front desk, and business center.”
 of 5 bubbles LorraineW136, 23 Mar 2016 | Read review
“Anyone of the rooms. We stayed in a couple. No complaints”
 of 5 bubbles lauriec307, 20 Mar 2016 | Read review
“I personally like one close to the pool :-)”
 of 5 bubbles amandamix34, 19 Mar 2016 | Read review
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