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09/07/2017 10/07/2017
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    Sheraton At The Falls

    300 Third Street, Niagara Falls, NY 14303
    Hotel website
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    Savings alert: 17% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 411*
          USD 258*
          Great Deal
          USD 353*
          Traveller (342)
          Room & Suite (113)
          Dining (17)
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          Sheraton on the Falls
          6,759 reviews
          #7 of 129 hotels in Niagara Falls
           
          Overview
          • Excellent56%
          • Very good28%
          • Average10%
          • Poor3%
          • Terrible3%
          Travellers talk about
          “rainforest cafe” (186 reviews)
          “tgi fridays” (210 reviews)
          Free Wifi
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Offers from Sheraton At The Falls
          Special Offer: Breakfast for 2 Included
          Hotel deals
          Comfort Inn The Pointe
          1,029 reviews
          #3 of 51 hotels in Niagara Falls
           
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          The Giacomo
          873 reviews
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          Sheraton on the Falls
          6,759 reviews
          #7 of 129 hotels in Niagara Falls
           
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (1,900)
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          There are newer reviews for Sheraton At The Falls See the most recent reviews

          501 - 505 of 1,900 reviews

          Reviewed 9 August 2016

          We were locked into 2 nights at this hotel through an Expedia booking, otherwise we would have left. The hotel is very old. They have tried to renovate, but it still feels run down. The hotel is DARK. The hallways are dark grey and brown....More

          2  Thank OCNJBum
          Response from Ron D, General Manager at Sheraton At The FallsResponded 12 August 2016

          Thank you for taking the time to share your feedback. We are disappointed to hear that you were not satisfied with your stay at our property. Please accept my apology on behalf of the hotel for the inconveniences you encountered. Please know that we take...More

          Reviewed 9 August 2016 via mobile

          My family and I will definitely stay here again. Everything was at it's finest! The staff was on point, the rooms were top notch, and the views are amazing! My family and I had a slight hiccup once we got here (party of 10), but...More

          1  Thank cjdillon31
          Response from Ron D, General Manager at Sheraton At The FallsResponded 11 August 2016

          Thank you for taking the time to write your review! We are thrilled to hear that your stay was a success. We are also very happy to hear that our staff members and service had such a positive impact on your stay. Customer care is...More

          Reviewed 8 August 2016 via mobile

          My daughter and I just spent two nights at the falls. We selected the Sheraton at the Falls because they had a special. We were very pleased with the location. Though it's not on the falls, it was very close to the American Park, and...More

          Thank Scs0216
          Response from Ron D, General Manager at Sheraton At The FallsResponded 11 August 2016

          Thank you for your fantastic review! We are very pleased that to hear that you enjoyed your stay at our hotel, with your daughter and dog, too! Thank you for noting our proximity to local attractions, as well as our variety of on-site restaurants. We...More

          Reviewed 8 August 2016 via mobile

          When I booked this over the phone a few weeks ago the rep I spoke with was not very helpful. However, when we arrived (and it was hours before check in time) we were given not just an early check in but an upgraded pair...More

          Thank jeff b
          Response from Ron D, General Manager at Sheraton At The FallsResponded 11 August 2016

          Thank you for your glowing review! We could not be happier that you had such a wonderful experience at our hotel. Providing exceptional service and making our guests feel at home are amongst our highest priorities, and learning that we did just that during your...More

          Reviewed 7 August 2016 via mobile

          Five minutes walk from the Niagara Falls observation deck on the Fall street. Family friendly and has access to some nice restaurants like TGI , Rainforest Cafe and coffee @Starbucks . Good breakfast options at TGI while watching some great sports.More

          Thank Sandeep D
          Response from Ron D, General Manager at Sheraton At The FallsResponded 11 August 2016

          Thank you for taking the time to write a review. We are excited to hear that you had an enjoyable getaway at Sheraton At The Falls! Thank you for making note of everything we offer on-site, including Rainforest Cafe, TGI Friday's, and Starbucks. We would...More

          Comfort Inn The Pointe
          1,029 reviews
          #3 of 51 hotels in Niagara Falls
           
          Seneca Niagara Resort & Casino
          1,342 reviews
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          The Giacomo
          873 reviews
          #1 of 51 hotels in Niagara Falls
           
          Sheraton on the Falls
          6,759 reviews
          #7 of 129 hotels in Niagara Falls
           
          About
          Awards & Recognition
          GreenLeadersBronze level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Bar/Lounge
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Meeting Rooms
          • Dry Cleaning
          • Concierge
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Bar/Lounge
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 169 - USD 427 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Romantic Hotel in Niagara Falls
          • #2 Business Hotel in Niagara Falls
          • #2 Green Hotel in Niagara Falls
          • #2 Family Hotel in Niagara Falls
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 392
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Groupon, Hotwire, Orbitz, Cancelon, Hotels.com, Priceline, Travelocity, Evoline ltd, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Sheraton At The Falls reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • New York >
          • Niagara Falls
          • Also Known As
          • Sheraton At The Falls Hotel Niagara Falls ,
          • Crowne Plaza Niagara Falls ,
          • Niagara Falls Crowne Plaza
          Add Photo Photos
          Traveller (342)
          Room & Suite (113)
          Dining (17)
          Pool & Beach (13)
          Hotel & Grounds (204)
          Bathroom (19)
          Family and Play Areas (4)
          Business Centre & Event Rooms (3)
          Nearby
          Seneca Niagara Resort & Casino
          1,342 reviews
          .29 km away
           
          The Giacomo
          873 reviews
          .26 km away
           
          Quality Hotel & Suites At the Falls
          554 reviews
          .28 km away
           
          Days Inn Niagara at the Falls
          447 reviews
          .34 km away
           
          Nearby Restaurants
          Third Street Retreat
          113 reviews
          .29 km away
          Savor
          215 reviews
          .28 km away
          Rainforest Cafe
          585 reviews
          .07 km away
          Zaika Indian Cuisine
          344 reviews
          .26 km away
          Nearby Attractions
          Seneca Niagara Casino
          1,345 reviews
          .13 km away
          Niagara Falls USA Official Visitor Center
          167 reviews
          .35 km away
          Old Falls Street
          35 reviews
          .26 km away
          Third Street Art Alley
          11 reviews
          .27 km away
          Questions & AnswersAsk a question
          Sue K
          You are a pet friendly hotel; however, you state pets must not be left unattended. So, what if I want to go to dinner? Are you saying pets cannot be left alone in the room while I go out?
          5 June 2017|
          Answer Show all 4 answers
          Response from Nijmeh | Reviewed this property |
          Best to call the Hotel!
          0
          Votes
          Joanne H
          Hi, my partner and I will be travelling to the falls in September 2017 and are currently looking for the best place to stay. We will be flying into Buffalo on the 8th September just for a 1 night stay but are looking up options on getting to and from the airport? Does the hotel offer a shuttle service and if so does anyone know what the cost is? Any other advice on getting to and from the hotel would be greatly appreciated.
          23 May 2017|
          Answer
          Response from MeganMouton | Reviewed this property |
          $30 per way shuttle service offered by hotel, but only at specific time frames. I believe they have the info on their website. Currently they do not have Uber or lyft in the area. A cab is $50 each way. It's about a 45... More
          0
          Votes
          aaaaa
          When were the rooms renovated? Do Starwood gold members receive lounge access if booked through a third-party site?
          14 May 2017|
          Answer Show all 2 answers
          Response from Ron D | Property representative |
          Our guest rooms were renovated in 2014. Gold members receive Club Lounge access upon arrival regardless of where the reservation was made - please just make sure you provide your SPG number for your reservation upon arrival.
          0
          Votes
          Room Tips
          "book the club floor"
          Read review
          "We were on floor 6 and the room was large & comfortable"
          Read review
          "Use the Sheraton online booking, I found a better room than the reservation desk could. Also added AAA..."
          Read review
          "Gave room tip on a daily basis and I think that was appreciated by the staff."
          Read review
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