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BEST WESTERN Summit Inn

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BEST WESTERN Summit Inn
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991 Reviews from our TripAdvisor Community

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Showing 954: English reviews
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Stoney Creek Ontario
Reviewed 3 days ago NEW

The area was central to where we like to shop and dine. We were We were pleased with our room and the staff was pleasant. The breakfast had several choices and things were well displayed. We have stayed here many times and have always found the staff pleasant and helpful.

Review collected in partnership with Best Western
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Helpful?
Thank Maureenr62
Grimsby, Canada
Reviewed 4 days ago NEW

We booked the hotel for a weekend of shopping with two other couples. We were pleasantly surprise at the condition and cleanliness of the hotel. The staff were friendly and very helpful. It appears that they have completely renovated the hotel. Our rooms were modern and very clean. The indoor pool was nice also. The continental breakfast had waffles, eggs,...

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Thank Ruby W
Reviewed 6 days ago NEWvia mobile

We stayed here recently on a getaway trip to Niagara NY. We had points and used it for a free stay. Not our usual place to stay when in town, however, it was good. Nothing fancy or special, but the beds are comfortable, clean, and the coffee in the lobby is tasty and available 24 hours. If you're looking for...

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Thank Aquice68
Pune, India
Reviewed 1 week ago

We were on a vacation to New York and a lovely trip to Niagara Falls. It was a long but classic journey from NY to Niagara. After the supreme time spent in Niagara falls in day and evening time and enjoying the maid of the mist event ; we were on the return journey to NY. Best Western Summit Inn...

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Thank AbhishekDeshpande
Reviewed 1 week ago via mobile

After a long day of shopping, my wife and daughter were very tired. We looked for something reasonable and came across the best Western Inn. Staff was friendly and the room was clean I wood stay again no problem. Has continental breakfast as well. So thumbs up to the best Western Inn.

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Thank soull plus one
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Toledo, Ohio
Reviewed 1 week ago via mobile

Selected because of proximity to Premium Outlets . Very clean, staff friendly, beds very comfortable. Price very affordable. Breakfast not very good. Sausage mysterious. Eggs were suspect. Other Best Westerns have better quality of breakfast.

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Thank roadking317
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! Can you give me a bit more information on the sausage and eggs please? We have recently added some newer items and we are looking for feedback from our guests. We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Toronto, Canada
Reviewed 2 weeks ago

Stayed here before a flight out of the Niagara Falls Airport. If you book your room directly with the hotel or on their website you get free long term parking. The cost of the room for one night was less than what it would have cost me to park at the airport. Taxi to the airport is about $6 or...

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Thank plutian
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We are going to be going through a lobby renovation soon that will take care of the breakfast room issues as well. I apologize for any discomfort we caused you. We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Ontario, Canada
Reviewed 3 weeks ago

Stay there one night after our cruise... Loved the big room. Very friendly employee, got there around 2.30am Loved so much that went back for a second night after a full day shopping. Planning to go back in November to enjoy the big pool...

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Thank lolyfer
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Syracuse, New York
Reviewed 4 weeks ago

The hotel is good but the room was not heated up quickly bcc we came around 11 PM and it was pretty cold outside. Otherwise the hotel is good for family and kids. It's convenient to airports and complementary breakfast .

Review collected in partnership with Best Western
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Thank Sreedhar G
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! I apologize that your room did not heat up quickly, would you mind sending me an email letting me know which room you were in so that I am able to look into this? Sincerely, Kristina Baird Front Desk Manager

Reviewed 4 weeks ago

Good breakfast, friendly service is pretty close to Niagara airport and to Niagara falls. the area is convenient with good public transportation and also if you are renting a car is pretty close to all you need. is also next to a nice bowling alley

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Thank Bill M
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 

Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Region: United States > New York > Niagara Falls
Price Range: $89 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Best Western and Orbitz so you can book your BEST WESTERN Summit Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#4 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Summit Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front side rooms”
 of 5 bubbles AbhishekDeshpande, 16 Feb 2017 | Read review
“like the queen size beds”
 of 5 bubbles Q8865HIbillm, 25 Jan 2017 | Read review
“King room overlooking the pool is large with a balcony”
 of 5 bubbles 007_nic, 4 Jan 2017 | Read review
“Be sure to get a good description on where to park to best access your room”
 of 5 bubbles C9168CGlindam, 21 Oct 2016 | Read review
“We stayed on the first floor & it was very quiet.”
 of 5 bubbles 166elizabethz, 7 Oct 2016 | Read review
5 of 5