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BEST WESTERN Summit Inn

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BEST WESTERN Summit Inn
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1,000 Reviews from our TripAdvisor Community

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Showing 963: English reviews
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Toronto
Reviewed 2 days ago NEW

This hotel, is very close to the Niagara International airport. We drove down a night early, to beat the snowstorm during March Break, and chose the Best Western Summit Inn based on its location- we ended up beign snowed in for an extra night, so we are so glad we chose this hotel! The staff were very nice, the place...

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Helpful?
Thank Nellyblu
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 12 January 2017

At least than 100$, four in my family stayed the night before our flight out of Niagara International Airport. The whole experience was amazing, to be frank. For a budget hotel, this place deserves a lot of kudos. Firstly, the price was right. Secondly, we were very pleasantly welcomed by the young man at the desk. Thirdly, the rooms were...

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Thank Paula J
About Hotel's Favourite Review
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you for your review! We hope to see you again soon! Kristina Baird Front Desk Manager

Waterloo, Canada
Reviewed 4 days ago NEW

This place is exceptionally clean, breakfast was good, great staff, pool, I can only rate this a 10 plus, no complaint on our stay there.If you a shopper, close to Outlet Mall and other Malls, so that is an added feature also.

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Thank Brenda F
Hamilton
Reviewed 1 week ago via mobile

We have stayed here many times and the staff is always friendly and helpful and the hot breakfasts are very good. The accomodation keeps improving due to the ongoing renovations - every time we stayed here over the past 2 years some part of the hotel was being renovated. Apparently the next project will be the front section - that'll...

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Thank schmidklaus
leroy, United States
Reviewed 2 weeks ago

The Best Western Summit Inn is conveniently located near all the attractions around the Falls area. We went to a show at the Seneca Niagara Casino, and not being familiar with the area, the staff at the desk gave us perfect directions to the casino, and even suggested trying the valet parking, because it was cold and windy. Great advice....

Review collected in partnership with Best Western
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Thank John C S
Maywood, United States
Reviewed 2 weeks ago

i always stay at Best Western. It is always clean, friendly staff, and has a pretty decent breakfast. The beds are very comfortable and i have never had any problem with any best western i've stayed at. i always enjoy the experience and choose this hotel first if it is available.

Review collected in partnership with Best Western
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Thank jennifercK5058LQ
Reviewed 2 weeks ago

We attempted to stay in this hotel overnight from 3/8/17 - 3/9/17 as we were in the midst of a storm, and had lost power. I had stayed here about 18 months prior with 1 of my children, and had a good experience, so we decided to stay again...I wish I would have decided to stay elsewhere. The room was...

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Thank Joya B
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

The stain that you pulled the box spring cover off, to see is orange soda. Blood would certainly never leave a stain such as this. Because it is under the box spring cover and those are removed and sanitized every month, the housekeepers would have had no way of knowing there was a stain until removing the cover. I apologize...

Reviewed 3 weeks ago via mobile

My family stayed for one night. The rooms were nice and clean, comfortable beds. Lots of towels. The free breakfast was a plus, waffles, eggs, hashbrowns and fruit. Coffee and juice available 24/7. We didn't get a chance to get to the pool but will definitely be back..

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Thank Sweetsafi
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again! Sincerely, Kristina Baird Front Desk Manager

Toronto
Reviewed 3 weeks ago

We're from Toronto and booked a flight to Orlando out of the Niagara airport. Whenever we fly out from Niagara or Buffalo we book a hotel that offers parking for the duration of our trip. The two hotels we liked were the Best Western and Holiday Inn Express but the HIE did not offer parking so we went with BW...

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Thank Tom K
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

Reviewed 3 weeks ago

As usual, we had a wonderful weekend at the Summit Inn. Had two queens, two rooms, very quiet, pool was enjoyable, when there were a few younger participants. didn't stay for breakfast as we found a farmer's breakfast during our travel on Saturday, so went 15 minutes to Erie Street. Juice and coffee available all day. Stayed for breakie on...

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Helpful?
Thank Russ C
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review

Thank you so much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Desk Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 

Additional Information about BEST WESTERN Summit Inn

Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Region: United States > New York > Niagara Falls
Price Range: $92 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Summit Inn 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Best Western, Travelocity and Orbitz so you can book your BEST WESTERN Summit Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Hotel Style:
#4 Best Value Hotel in Niagara Falls
#4 Family Hotel in Niagara Falls
#5 Romantic Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Summit Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Summit Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont stay here ..not worth the money”
  • We didnt even have a chance to use the bathtub, but there was HAIR in it
  • Nasty stains on bed cover
  • Grease or dirt along mirror frame
  • Candle wax and other disgusting mess on the alarm radio
  • NASTY FILTHY BED STAINING
  • NASTY stained bed
  • NASTY FILTHY BED STAINING
  • Torn bed sheet or eaten by bugs
 of 5 bubbles joyab2017, 10 Mar 2017 | Read review
“Rooms at the back of the hotel are probably quieter in the morning due to it being further away from the breakfast.”
 of 5 bubbles TomK987, 3 Mar 2017 | Read review
“front side rooms”
 of 5 bubbles AbhishekDeshpande, 16 Feb 2017 | Read review
“like the queen size beds”
 of 5 bubbles Q8865HIbillm, 25 Jan 2017 | Read review
“King room overlooking the pool is large with a balcony”
 of 5 bubbles 007_nic, 4 Jan 2017 | Read review
5 of 5