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Traveller (583)
Room & Suite (683)
Dining (80)
Overview
  • Excellent68%
  • Very good22%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“boutique hotel”(38 reviews)
“art deco”(32 reviews)
“floor lounge”(31 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (953)
There are newer reviews for The Giacomo
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All reviewsboutique hotelart decofloor loungefree valet parkingoffice buildingtop floorsky view loungeobservation floorgated lotcorner roomcanadian sidefresh baked cookieswithin walking distancewafflesbeautiful hotelculinary institutevalet service
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291 - 295 of 904 reviews
Reviewed 10 March 2016 via mobile

This is the best hotel in Niagara. We stay often and are never disappointed. The staff are wonderful and the rooms are quiet and clean. Close to everything and so comfortable. Breakfast is hot and fresh and the staff in the dining room are lovely....More

Thank Jimbo1119
Response from Doug U, General Manager at The GiacomoResponded 11 March 2016

Thank you for staying with us again. It brings the staff a lot of pride and joy to hear that you are an avid fan of our hotel. We sincerely appreciate your business, your loyalty and your trust. Rest assured that we will do everything...More

Reviewed 8 March 2016

We were never in Niagra and this place jumped out with the beautiful architecture and luxurious rooms. We were up for a Martial Arts Tournament and they were very kind and interested in what we were doing and wished our son the best. Everyone was...More

Thank kathy L
Response from Doug U, General Manager at The GiacomoResponded 10 March 2016

Thank you for choosing the Giacomo and giving us a review with a perfect rating. I appreciate your positive feedback about your stay and I hope your son did well in the tournament. I am so glad our staff and service met your needs and...More

Reviewed 7 March 2016 via mobile

Staff was extremely friendly and helpful, breakfast was amazing, and the rooms looked great even though it is a historical hotel , nothing bad to say at all. Will only stay at this hotel when staying in the area.More

Thank Wilfredo R
Response from Doug U, General Manager at The GiacomoResponded 9 March 2016

We sincerely appreciate you choosing the Giacomo during your time in Niagara Falls and for posting such a positive review. I am glad to hear that you found our staff friendly and helpful. Our breakfast is a great way to start the day. I am...More

Reviewed 7 March 2016

Jade was outstanding , Will be staying at the Giacomo for six weeks , Jade has gone out of her way to direct me around the Falls . Once again Jade THANKS for making my stay special . Jim from MichiganMore

Thank Jim L
Response from Doug U, General Manager at The GiacomoResponded 9 March 2016

Thank you for posting a review. We are all excited to have you at the Giacomo for six weeks while you are training. I will be sure to share your comments with Jade. She is an outstanding member of our staff and I am sure...More

Reviewed 2 March 2016

We stayed at The Giacomo for my husbands birthday, an adult-only getaway. The hotel is gorgeous, our room was huge, the complimentary breakfast was delicious, and the service was top-notch. There was a small problem with our room, and Eileen was lovely and handled it...More

1  Thank leann m
Response from Doug U, General Manager at The GiacomoResponded 4 March 2016

Thank you for choosing the Giacomo to celebrate your husband's birthday. We sincerely appreciate your kind, detailed review. I will be sure to let Eileen know how she made an impact on your experience. I am so glad you were able to checkout many of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 111 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 111 - USD 378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Niagara Falls
#2 Romantic Hotel in Niagara Falls
#3 Business Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (583)
Room & Suite (683)
Dining (80)
Amenities (5)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
british56
15 April 2018|
AnswerShow all 2 answers
Response from Thayana | Reviewed this property |
If you stay at Giacomo you will definitely need a rental car to get around. Get one at any airport arrivals level although I would shop around online to get the best deal. Don't forget to hop over the border to the... More
0
Votes
nikkitravelbug
6 January 2018|
AnswerShow all 2 answers
Response from johnnyhuma |
NO they don’t. Sorry! The Sheraton is the ONLY hotel that offer FREE $80 Casino credits with ALL rooms. Also Sheraton is only hotel connected to Seneca Casino
1
Vote
Brooke V
18 December 2017|
AnswerShow all 7 answers
Response from Doug U | Property representative |
We offer complimentary valet parking to all of our guests. Pull in front of the building with your flashers on, come in and get checked in and we will take care of your car.
0
Votes
Room Tips
"Ask for a corner room - a bit more expensive but so worth it!"
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"Queen top floor 601! corner room!"
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"Every room is uniquely decorated. Common viewing room exceptional"
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"The suite is such a good value and I would highly recommend going this route."
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