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08/10/2017 09/10/2017
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    The Giacomo

    222 First Street, Niagara Falls, NY 14303
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    08/10/2017 09/10/2017
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    USD 181*USD 241*
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    Traveller (548)
    Room & Suite (571)
    Dining (77)
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    Overview
    • Excellent66%
    • Very good23%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “art deco” (29 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from The Giacomo
    Special Offer: Choice Privileges Points
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    Sheraton At The Falls
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    #5 of 51 hotels in Niagara Falls
     
    Comfort Inn The Pointe
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    #3 of 51 hotels in Niagara Falls
     
    The Red Coach Inn Historic Bed and Breakfast Hotel
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    Seneca Niagara Resort & Casino
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    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (901)
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    281 - 285 of 854 reviews

    Reviewed 20 November 2015

    We had three nights here. The staff were very welcoming and helpful. The hotel is perfectly situated for the falls and the Rainbow bridge. Our room was large and very comfortable. The bathroom was also large with a lovely walk in shower. The buffet style...More

    Thank cardifftravellers
    Response from Doug U, General Manager at The GiacomoResponded 28 November 2015

    We sincerely appreciate you staying with us at the Giacomo while you were in Niagara Falls and for posting such a positive review. I am so glad to hear that you enjoyed your stay at the Giacomo. It is great that you were able to...More

    Reviewed 19 November 2015

    A Great Hotel. We checked in late evening and was given a room on the second floor. The room was very spacious and the overall layout of the room , the dressing area with the sort of concealed cupboards was excellent. The room had a...More

    Thank kurien10
    Response from Doug U, General Manager at The GiacomoResponded 28 November 2015

    Thank you for your review and for choosing the Giacomo during your stay in Niagara Falls. I appreciate your positive feedback and will be sharing your comments with the staff. I'm happy that overall you enjoyed your stay. We look forward to having you again...More

    Reviewed 12 November 2015 via mobile

    Stayed at our favorite hotel October 29th. What a gem. As usual our stay was fantastic and the manager looked after our upgrade moving us to a corner suite which was awesome. Clean quiet and close to everything this hotel never disappoints. The staff are...More

    Thank Jimbo1119
    Response from Doug U, General Manager at The GiacomoResponded 16 November 2015

    Thank you for staying with us again. We are elated that we are your favorite hotel. We appreciate your loyalty and your continued trust in the Giacomo and our staff. Rest assured that we will do everything it takes to make us deserving of your...More

    Reviewed 10 November 2015

    Hotel is Definitely eccentric, When we booked I was not quite sure if we would like the atmosphere, but to my surprise i was really nice. Staff was extremely nice and helpful. We booked a King size bed room; room was nice had everything you...More

    1  Thank RogerFriesema
    Response from Doug U, General Manager at The GiacomoResponded 16 November 2015

    Happy 10th Anniversary! Thank you for choosing to celebrate at the Giacomo. We appreciate you taking the time to post a review. I am delighted you enjoyed your time with us and found things to your liking. It is great that you were able to...More

    Reviewed 8 November 2015 via mobile

    Went for our 10 year anniversary, saw this place on here and seen all the high ratings so we decided to book it. Got there and realized you have to do the valet parking, you didnt have a choice to park your own car where...More

    1  Thank Lindsey K
    Response from Doug U, General Manager at The GiacomoResponded 14 November 2015

    Thank you for taking the time to post a review. I do apologize for our entire team for failing to exceed your expectations. It is disappointing when we fail to provide our guests an outstanding experience. I will be discussing this with our Executive Housekeeper...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 130 - USD 425 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Niagara Falls
    • #2 Romantic Hotel in Niagara Falls
    • #3 Business Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Travelocity, Booking.com, Expedia, Choice Hotels, Hotels.com, Orbitz, Otel, Agoda, Hotwire, Cheap Tickets, getaroom.com, Evoline ltd and Cancelon so you can book your The Giacomo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • The Giacomo Hotel Niagara Falls
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    Traveller (548)
    Room & Suite (571)
    Dining (77)
    Hotel & Grounds (394)
    Bathroom (39)
    Business Centre & Event Rooms (3)
    Nearby
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    Ask a question
    Questions & Answers
    Lora T
    20 September 2017|
    AnswerShow all 5 answers
    Response from Doug U | Property representative |
    Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
    0
    Votes
    Vickie D
    31 July 2017|
    Answer
    Response from Tree10 |
    We have a computer in our breakfast room where you can print your passes. There is no charge.
    1
    Vote
    Sara R
    27 July 2017|
    AnswerShow all 4 answers
    Response from DougB3197 | Reviewed this property |
    No there is not.
    0
    Votes
    Room Tips
    "Call and ask which types of rooms are on each floor, and try to request a room on a higher floor."
    Read review
    "Room facing the Canadian side to view nightly fireworks from room is nice."
    Read review
    "Corner rooms are very spacious. They often include electric fireplaces and/or Jacuzzi tubs."
    Read review
    "Stay in Canada"
    Read review
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