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03/12/2017 04/12/2017
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    The Giacomo

    222 First Street, Niagara Falls, NY 14303
    +1 855-912-2493
    Hotel website
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    03/12/2017 04/12/2017
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    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of USD 136/night.

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    USD 134*
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    Traveller (575)
    Room & Suite (623)
    Dining (80)
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    Overview
    • Excellent67%
    • Very good22%
    • Average7%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “boutique hotel” (38 reviews)
    “art deco” (32 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from The Giacomo
    Special Offer: Choice Privileges Points
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (931)
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    21 - 25 of 883 reviews

    Reviewed 18 October 2017 via mobile

    We got way more than we ever expect! The hotel is a little older but very well kept. The rooms are not huge but very nice. The staff couldn't be better!! It's about a five minute walk to the park and the falls and there...More

    Thank Neil R
    Response from Doug U, General Manager at The GiacomoResponded 19 October 2017

    Thank you for posting a review and for staying at the Giacomo. I am glad to hear we exceeded your expectations and you enjoyed your time with us. We hope to welcome you back again in the future. Regards, Doug Ujeski General Manager The Giacomo...More

    Reviewed 16 October 2017 via mobile

    Stayed at The Giacomo for just 1 night to see the Niagara Falls. The hotel is in a great location just a few minutes walk from the American Falls and local shops and restaurants nearby. Staff at reception were extremely friendly and gave us lots...More

    Thank Jamie W
    Response from Doug U, General Manager at The GiacomoResponded 18 October 2017

    We are happy that you enjoyed your time at the Giacomo and thank you for choosing us and writing a review. Our location is excellent for exploring Niagara Falls. It is great that you found our staff helpful and your room was to your liking....More

    Reviewed 16 October 2017

    My husband and I were in Niagara Falls and stayed at the Giacomo. All of the staff from the moment we arrived, were truly exceptional and emphasized the customer experience. They were kind enough to look at my parents honeymoon photos from 64 years to...More

    Thank LucyLouBoston
    Response from Doug U, General Manager at The GiacomoResponded 18 October 2017

    Thank you for choosing the Giacomo on your recent trip to Niagara Falls. We appreciate your kind review. The staff found your story interesting and were excited to play a part in your adventure. We hope to welcome you back in the future. Regards, Doug...More

    Reviewed 10 October 2017 via mobile

    The beautiful decor, courteous staff greeting upon arrival, perfect cleanliness, luxurious bedding and linens, and delicious complementary breakfast....everything about this place is excellent. When we walked into our room, subdued lights were on, delicious candies awaiting and there was music playing. Also, a personalized letter...More

    Thank Colaknitwit62
    Response from Doug U, General Manager at The GiacomoResponded 18 October 2017

    Wow thank you for such a nice detailed review. We appreciate you choosing the Giacomo and are delighted that you enjoyed your stay. Our staff all strive to provide our guests the best experience possible. We look forward to your return soon. Regards, Doug Ujeski...More

    Reviewed 8 October 2017

    I try to avoid staying at chain hotels if at all possible. While I like that fact that it was more historical, the bed was the worst! Soft & saggy. The other thing that annoys me is plastic cups in a "higher end hotel." The...More

    1  Thank Conrad C
    Response from Doug U, General Manager at The GiacomoResponded 9 October 2017

    Thank you for choosing to stay at the Giacomo. I am sorry that you were disappointed with your stay. Usually our guests are very happy with our beds and if you could let me know what room you were in so the mattress can be...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 94 - USD 332 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Niagara Falls
    • #2 Romantic Hotel in Niagara Falls
    • #3 Business Hotel in Niagara Falls
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 41
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Choice Hotels, Travelocity, Hotels.com, Priceline, Expedia, Agoda, Otel, Hotwire, Cancelon, Orbitz, TripOnline SA, getaroom.com and Evoline ltd so you can book your The Giacomo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Niagara Falls
    • Also Known As
    • The Giacomo Hotel Niagara Falls
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    Traveller (575)
    Room & Suite (623)
    Dining (80)
    Hotel & Grounds (409)
    Bathroom (39)
    Business Centre & Event Rooms (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lora T
    20 September 2017|
    AnswerShow all 5 answers
    Response from Doug U | Property representative |
    Most of our guests really enjoy our mattresses. They are not real firm and most guests find them very comfortable. They are all the same Serta Platinum Suite. Regards, Doug Ujeski General Manager
    1
    Vote
    Vickie D
    31 July 2017|
    Answer
    Response from Tree10 |
    We have a computer in our breakfast room where you can print your passes. There is no charge.
    1
    Vote
    Sara R
    27 July 2017|
    AnswerShow all 4 answers
    Response from DougB3197 | Reviewed this property |
    No there is not.
    0
    Votes
    Room Tips
    "all rooms are great!"
    Read review
    "All of the rooms are unique! That's part of the charm!"
    Read review
    "Very nice place"
    Read review
    "We were in room 605 and it was very quiet"
    Read review
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