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Quality Hotel & Suites At the Falls

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Quality Hotel & Suites At the Falls
Quality Hotel & Suites At the Falls
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529 Reviews from our TripAdvisor Community

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Showing 431: English reviews
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Port Leyden, New York
Reviewed 5 days ago NEWvia mobile

We stayed in a suite that was very clean and comfortable. Staff was friendly and eager to assist. Only reason I didn't give a five was due to the breakfast. Overpriced and had wasn't what was ordered. A small disappointment for an otherwise great stay.

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Helpful?
Thank Susan134
Lumberton, Ms.
HOTEL’S FAVOURITE REVIEW
Reviewed 4 October 2016

Very convenient location. An easy walk to the falls and all of the attractions. The room was typical for a Quality Hotel, clean and comfortable. There are many restaurants in the immediate area around the hotel and one in the hotel. We ate there twice. We spent four nights here. If you read my other reviews, I have an underlying...

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Thank John S
About Hotel's Favourite Review
Reviewed 6 days ago NEWvia mobile

My fiancé and I stopped here on our way to Michigan. The room was a bit dated but nice and clean. We didn't hear our neighbors even though we heard a couple of dogs while walking through the hallway. The reception was fast and helpful. The area has some night life options and is a 5 minute walk from the...

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Thank Jodi C
Reviewed 3 weeks ago via mobile

I stayed at Quality hotel in niagara falls new york on first Ave on Thursday March 23 /17 in room 459. On Sat March 25 I went to the hotel to show them that my one arm and entire side was covered in bed bug bites also my other arm had a few bites . Back and neck also covered...

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2Thank Rita D
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review

Rita D, We are very sorry for the experience you've described. As it was discussed with management, the room you occupied was thoroughly inspected by 3 trained and experienced individuals in bed bug detection. All 3, separate, inspections resulted in a negative finding, meaning no sign and no evidence of bed bugs were found in the room you occupied. Further,...

Rochester, New York
Reviewed 4 weeks ago via mobile

We stayed here for a weekend getaway with our kids as we are from Toronto, and the morning of check out our car was dead. We seemed to have left the lights on overnight and this was stressful with the kids. We asked the front desk to see if they had jumper cables and they did. The front desk clerk,...

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Thank ChristJami
Reviewed 17 March 2017

Upon a arrival we got checked in Tried to take a shower the water was freezing. Tried to call front desk for ten minutes no answer. Went downstairs to the front desk They told me there was nothing they could do. Had to take a shower in cold water. The room still had garbage in it There was hair on...

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Helpful?
Thank Lori C
Christopher M, General Manager at Quality Hotel & Suites At the Falls, responded to this review

Lori C, We are very sorry to learn we failed to exceed your expectations during your recent stay. We strive for complete guest satisfaction and regret to learn we failed to provide that to you during your recent stay. We have reviewed your account and have verified the room type that was reserved online, was the room type occupied and...

Rochester, New York
Reviewed 13 March 2017

We've stayed here for the last several years for an annual overnight with our group. the hotel staff is great. Had a little issue with our team suite, but they quickly moved us - we didn't lose a beat. Like the lounge - always have good music and of course perfect walking distance to the casino!

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Thank AmyF1965
Reviewed 2 February 2017

most of the tourists will be leaving for warmer weather in bitter cold winter in buffalo but it is also one of the best time to view the mighty falls during icy and snowy conditions. been there 3 years ago and again last december staying in the same inn, which is just a walk away from the falls and the...

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1Thank Jan T
Niagara Falls, New York
Reviewed 27 January 2017

Me and my wife stayed at the Quality Inn and Suites and it was a pleasure. The staff was wonderful and went out of their way to make our stay a pleasure. The location of the hotel is perfect. Less than a five minute walk to the Falls and the Casino. After a lot of fun at those two places...

Review collected in partnership with this hotel
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Thank GregoryLowry
Cadiz, Kentucky
Reviewed 23 January 2017 via mobile

The good: Room was clean,well appointed & comfortable, beds especially so. Adequate towel supply. The bad: Windows leaked , wallpaper peeling in places, cracked sink & pitiful shower head clogged with calcium. If you happen to access upper floor/s using stairs via the first floor then you'll be surprised at how shoddy/unkempt looking this whole floor is. Don't know if...

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2Thank Britt S

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Quality Hotel & Suites is the center hotel in Downtown Niagara Falls! Everything is located within just a few minutes walk from the hotel. Located just 1 block from the entrance of Niagara Falls State Park, the Rainbow Bridge to Canada, Seneca Niagara Casino, and more! Featuring standard rooms through whirlpool suites, we're sure to have the room type you have in mind! We are also proud to feature pet friendly rooms!All of our rooms feature: HD-TV with HBO, in-room safe, hair dryer, iron and ironing board, free wifi, Keurig coffee brewer, refrigerator, microwave and more! ... more   less 

Additional Information about Quality Hotel & Suites At the Falls

Address: 240 1st St, Niagara Falls, NY 14303-1108
Region: United States > New York > Niagara Falls
Price Range: $113 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel & Suites At the Falls 2.5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Quality Hotel And Suites At The Falls
Quality Inn Niagara Falls
Quality Hotel Niagara Falls
Hotel Style:
#1 Green Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel & Suites At the Falls staff and other travellers.
8 questions
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over a year ago
Nashville, Tennessee

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Questions? Get answers from Quality Hotel & Suites At the Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the falls and the park experienced better scenic views and festive seasons can witness the fireworks display at the falls....”
, 1 Feb 2017 | Read review
“I always make sure to get a room away from the elevator.”
774annc, 4 Dec 2016 | Read review
“Find another hotel”
Traveler4fun803, 5 Oct 2016 | Read review
“My housekeeper was on the 4th floor, I'd stay there”
N4685CKjohns, 3 Oct 2016 | Read review
“Choose a room towards the fall side to have a better view”
SanjoyChoudhury, 13 Sep 2016 | Read review
5 of 5