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Holiday Inn Express & Suites Niagara Falls

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Holiday Inn Express & Suites Niagara Falls
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453 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Niagara Falls
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Showing 435: English reviews
New York City, New York
Reviewed 27 March 2014 via mobile

My experience was very nice here. The Hotel was clean, the service was good and is just 5 min Walking to Niagara Falls. My grandma love it and she's very "special" when it comes to Hotels. I totally recommend it.

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Helpful?
Thank Natalia B
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear NattyMaxCecy Thank you for your recent stay and the kind words about our property which is a proud member of the IHG family of brands. We take great pride in running a friendly well maintained hotel and are glad that our efforts came across in your stay. We look forward to hosting you again in the future. Thank you.

Omemee, Canada
Reviewed 24 February 2014

This hotel is located right by Niagara Falls airport (IAG) and is close to the Outlet Mall. Our room was large and clean and the carpets throughout at least the third floor seemed brand new. The breakfast area is fairly large and good selection of food. My one complaint is the curtains. The heavy curtains do not close. There is...

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Helpful?
5Thank Marcybo
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Marcybo Thank you for choosing to stay smart with us at the Holiday Inn Express and taking the time to review our property. We are glad you enjoyed your stay, but we do apologize about the curtains. We have looked into this issue to make sure it does not happen again in the future. We look forward to seeing...

Toronto, Canada
Reviewed 20 February 2014

Very close to the outlet mall. Breakfast included with good variety and there is always somebody there keeping an eye all is well, clean, refilled it, etc and very friendly. indoor pool, comfortable beds and rooms all very tidy and clean. All i needed after a long day shopping!

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Helpful?
Thank AnnaO29
Toronto, Canada
Reviewed 13 February 2014

This hotel was exactly what we wanted for our stay in Buffalo. We only stayed one night as we were planning to stay in Niagara Falls the next night but we wanted to do some pre-holiday shopping. Check-in was a breeze and the lady at the front desk was very nice. She mentioned that I was a rewards member, used...

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Helpful?
2Thank Jenniiibear
Markham
Reviewed 2 February 2014

We paid over $100 USD/ night for a shopping trip in late Jan. 2014. The location is good for outlet mall shopping and dining. Usually for weekend shopping trips in the winter we don't spend more than $70 per night for our hotel stay, but this time we know we will be spending a lot of time in our room...

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Helpful?
5Thank henkc
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear henkc, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the hotel prevented you from fully enjoying your visit. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the future....

Baltimore, Maryland
Reviewed 27 January 2014

We stay at the HIEX Niagara falls at least 5 times a year due to family in the area and it never disappoints. Upon checking in, in our last stay we were upgraded to an executive suite for a minimal charge thanks to the awesome Mandi. The rooms are always clean, the breakfast is always the same, most of the...

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1Thank verypikytraveler123
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear verypikytraveler23 Thank you for your recent stay and taking the time to review our property. We are glad you enjoyed the hospitality and amenities of our hotel. I apologize that you felt our breakfast host was rude, we are looking into this issue to ensure it doesnt happen again. In terms of rates, these are dictated by market supply...

Yardley, Pennsylvania
Reviewed 10 January 2014

It was nice and clean environment. Not too far from the Niagara falls... The staff was friendly. Have a good experience overall. Its much better than the other hotels in Niagara area. Enjoyed the pool.

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Helpful?
3Thank jayrekhs
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Jayrekhs Thank you for your recent stay with us and taking the time to review our property. As an IHG brand, we know you have many options and are happy that you chose to stay smart with us at the Holiday Inn Express. We look forward to hosting you again in the future. Thank you.

Fergus, Canada
Reviewed 3 January 2014

The girls at the front desk were great! Helpful accommodating and pleasant. We needed to print our boarding passes and the computer was down so they printed them for us at the front desk. The rooms were clean and comfortable ..The breakfast was ok (usual free breakfast) On our return..we had left our car in their lot ..went into the...

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Helpful?
Thank jannieannie1
psaran, Public Relations Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Jannieannie1 Thank you for your recent stay with us and taking the time to review our property. We know you have a lot of choices out there today and are glad you chose an IHG brand hotel. We pride ourselves on great customer service skills and are glad that they showed during your stay. We look forward to hosting...

Reviewed 29 December 2013

Stuck here Christmas Day due to car rentals at Niagara airport closed for the day. This is the nearest hotel to Niagara airport; less than half mile and is less than 10 minutes walk across the street. However, on a snowy or rainy day, I recommend taking a taxi for $5.00 (taxi fare rate is $2.50 per 1/2 mile) especially...

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Helpful?
1Thank minniemae
Oakville, Canada
Reviewed 15 December 2013

We were in the Buffalo/Niagara region again on a Christmas shopping rip for 2 days from Dec. 11-13 2013. We had a great stay at this hotel. Our suite was well equipped with fridge, Microwave, 2 queen size beds(which were very comfortable). The room was clean...the staff were very helpful . The breakfast was included and it was first class..with...

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Helpful?
Thank Fred J

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Boulevard, Niagara Falls, NY 14304
Region: United States > New York > Niagara Falls
Price Range: $133 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Niagara Falls staff and other travellers.
12 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are nice an spacious lots of room to sit other than the bed”
ja2015314, 15 Apr 2017 | Read review
“Avoid lowest floors near the pool; the higher, the quieter”
shalomsaint, 11 Apr 2017 | Read review
“Hotel is understaffed. Do not expect much after 3 PM, the reception is alone at the desk.”
Rubio4u, 31 Mar 2017 | Read review
“Rooms are quite large and very comfortable. Modern”
cathleenw920, 3 Feb 2017 | Read review
“Do not get the Jacuzzi suite on the ground floor”
ManyFirstsTogether97, 11 Dec 2016 | Read review
5 of 5