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All reviews roc city movie theater front desk train station entertainment area garage parking living room within walking distance pull out couch bed was comfortable full kitchen free breakfast per day hotel is located visit nyc hotel guests wedding weekend
For an expensive hotel, we were surprised at the suite we were in and the amenities available. The bedroom itself is minimum size with the bathroom being situated right next to one of the beds. That means every time someone goes in or out, not...More
Response from Joey P, Manager at Residence Inn New RochelleResponded 3 weeks ago
Thank you for choosing to stay at the Residence Inn New Rochelle and providing your honest feedback.
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment,...More
Super helpful and friendly staff! I was there for almost a week and needed extra support with sailing gear and the staff was very accommodating to help me out. We had two rooms and all people that stayed were happy with their stay. I will...More
I was very pleasantly surprised during a quick stay here on a recent Friday night. We arrived at midnight, there was great parking next door (including a Tesla Supercharger) and quickly checked in. The room was big and clean with a pull out couch for...More
Stayed here for a meeting in New Rochelle. The location was convenient, across the street from Applebee’s, Texas Roadhouse, and Buffalo Wild Wing as well as a movie theater and trampoline park. The room was huge (I got upgraded to the Onex suite so there...More
A terrible breakfast experience ruined our stay. I was really disappointed that there was hardly any breakfast when we went up. Breakfast and location of the hotel were the two main reasons we stayed there. My family and I went up at 9:40 for breakfast,...More
Thank Ehab H
Response from Tanya L, Manager at Residence Inn New RochelleResponded 20 September 2018
Dear Ehab H -
Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Kindly contact me directly via my email address or phone.