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Hilton Garden Inn Nanuet

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432 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Nanuet
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Showing 427: English reviews
Surprise, Arizona
Reviewed 4 September 2016

older hotel, rooms need up-grading. toilet did not work, flushed 4 times, called front desk clerk. had driven 300 miles, it was 1 A.M. and all I wanted to was to go to sleep. Took him 15 minutes to find a plunger, and then he handed it to me to do the plunging@! not service I'm used to receiving.

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1Thank michaelbkolsky
Spring, United States
Reviewed 2 September 2016

Always a nice place to stay. Hotel is clean, has a helpful staff, comfy beds, and is quiet. Love that I can check in online and just grab the keys and go. Great location, too. Right off the highway and near a very nice mall.

Review collected in partnership with Hilton Garden Inn
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1Thank Pamela T
Germantown, Maryland
Reviewed 1 September 2016

The staff was very friendly and efficient. They were extremely helpful. I enjoyed my stay. I've always had a good experience with Hilton hotels. The room rates were reasonable; better than those of other hotels in the region. I was disappointed that breakfast was not included; the tripadvisor site acted like it was...

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Thank WorldTourist62
Nanuet, New York
Reviewed 25 August 2016

Location was convenient, was able to check in before 2 pm, they greeted us nicely, kids enjoyed the fitness room.pack and play was not in yet in the room, pool want operational in the morning, no adjoining rooms, A/C were loud and not easy controllable

Review collected in partnership with Hilton Garden Inn
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Thank J5424XGsamuelg
Niagara Falls, New York
Reviewed 24 August 2016

Have stayed at this property in the past - convenient location and good rates. The property has diminished from my last stay. Staff is too busy talking to everyone else and not paying attention to details. Checked in Electronically - Room not ready - took way to long to locate another room. Housekeeping was not as clean as in past....

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Thank Brett C
madison
Reviewed 23 August 2016

we've stayed their multiple times and have a great experience each time. rooms are clean and spacious, breakfast great, and nice to have a place where you can have a drink. staff have always been helpful

Review collected in partnership with Hilton Garden Inn
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Thank MadisonRosie
Williamsburg, Virginia
Reviewed 23 August 2016 via mobile

Stayed here while traveling from Maine to Virginia. Exterior and Lobby were very nice. There was fresh water upon arrival ( with lemon and orange slices) and fresh cookies. I think we had just missed a managers reception, because there were wine bottles as well, but all empty. Check in was a little slow because of training a new employee,...

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Thank Shadows_WV
Springfield, United States
Reviewed 17 August 2016

The restaurant experience tainted my otherwise average stay at this HGI. The outrageous prices that these hotels charge on West Point weekends is going to bite them someday. For these high prices, you can get a better place

Review collected in partnership with Hilton Garden Inn
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Thank Timothy M
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Timothy M, Thank you for providing feedback about your recent experience at our restaurant. I apologize that the price was higher than you expected. We look for reviews to provide insight, so I certainly appreciate your feedback. I will talk to the restaurant management about lowering the prices for those weekends. The next time you are in the area...

Port Jefferson, New York
Reviewed 16 August 2016

overall it was great. We were able to have pizza with my family before they left for home and the staff was very accomodating. Room and hotel was clean except AC could have been colder. Only complaint was room assignment. i did the digital checking and did not get the room i chose without explanation.

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Thank km2318
Portland, Oregon
Reviewed 14 August 2016

The Hilton Garden Inn Nanuet is in a perfect location for visits to NYC. There is an NJ Transit station a mile away the allows quick access via Penn Station. The hotel is also close to freeways that allows day trips into the Hudson valley by car. The hotel itself was clean witha very friendly and helpful staff. Breakfast was...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tomar98

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nanuet

Address: 270 W Route 59, Nanuet, NY 10954-2220
Region: United States > New York > Nanuet
Price Range: $171 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nanuet 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Nanuet Hilton Garden Inn
Hilton Nanuet
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nanuet staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room away from highway should be quieter”
JAMTU, 13 Mar 2017 | Read review
“Rooms on the back side of the building have Thruway noise. Not sure if the side facing route 59 is any better!”
BostonFrequentTrav1, 18 Apr 2016 | Read review
“There are no views because it is off of a main road. I would stay 2nd floor and up.”
Julianna72, 30 Dec 2015 | Read review
“Be sure to ask for a room away from the elevator and stairwells.”
golfer22_plus, 31 Oct 2015 | Read review
“Every room is nice and quiet. The beds are extremely cozy.”
joeg685, 3 Jun 2015 | Read review
5 of 5