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Hilton Garden Inn Nanuet

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Hilton Garden Inn Nanuet
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407 Reviews from our TripAdvisor Community

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Showing 402: English reviews
Nanuet, NY, United States
Reviewed 4 days ago NEW

The staff are polite, efficient, and welcoming. There are a handful of places to eat nearby as well as a mall with a Target. The lobby and rooms are clean. This is a perfect place to stay for a business trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank erinhW7221OV
Torrington, Connecticut
Reviewed 2 weeks ago

A great stay yet again. I arrived and was welcomed with open arms after the holiday. I have stayed here numerous times issue free and will stay again if I'm back in the area. There is plenty to do in the area and a great Maserati car dealership just down the road.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Stephen D
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Stephen D: Thank you for the 5 star review! We appreciate your recommendation and look forward to your next stay with us. Sincerely, Heather Braunstein Front Office Manager

New York City, New York
Reviewed 3 weeks ago

What a great stay i had at the Hilton with my family. The front desk with Heather got me off to a great start...she was polite, articulate, and enthusiastic. The room was very nice...great pillows..nice and clean...good shower...I also enjoyed a wonderful breakfast at a good price! Can't go wrong with Hilton!!

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Helpful?
Thank Ace2318
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Ace2318: Thank you for reviewing the Hilton Garden Inn of Nanuet on TripAdvisor! I am delighted to hear you enjoyed your stay, and it was my pleasure to welcome you to the property. See you next time! Sincerely, Heather Braunstein Front Office Manager

Odenton, United States
Reviewed 4 weeks ago

Enjoyed everything about our stay here except the Housekeeping being late to clean our room after (5PM) although the room was very clean when we arrived. We arrived early and were allowed to check in immediately, the staff was very friendly and helpful. Breakfast was awesome, and the waitress was very accommodating.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank dawnsS8972ZH
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear dawnS8972ZH: Thank you for reviewing our property on Trip Advisor. I am delighted to hear that you enjoyed the service from our staff, the restaurant, and the cleanliness of your guestroom, though I am sorry it took so long to service that day. Thank you for staying with us. Hope to see you next time you are in the...

Red Bank, New Jersey
Reviewed 4 weeks ago

This hotel experience was outstanding. The whole staff exceeded my expectations in providing "service excellence". Our whole team felt like we were staying at a five star hotel with a staff who really loved their positions.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Sharon B
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear Sharon B: Thank you so much for writing about your stay at the Hilton Garden Inn of Nanuet. I appreciate your recognizing our fantastic staff - we take great pride in providing exceptional service to our guests. We look forward to exceeding your expectations on your next visit to the area. See you then! Sincerely, Heather Braunstein Front Office...

Shrewsbury, New Jersey
Reviewed 4 weeks ago

We had a great hotel experts. The service was great and the staff was very friendly. The rooms were clean. The complimentary breakfast was everything we needed. Thank you Hilton for a great stay! We look forward to a future stay!

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank kerriannbarrows
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear kerriannbarrows: We appreciate your feedback and 5 star review. I am so glad you had such an enjoyable experience. We look forward to seeing you again the next time you are in Nanuet. Sincerely, Heather Braunstein Front Office Manager

New Jersey
Reviewed 4 weeks ago

This property means well but is lacking in a few departments. The room is way overpriced, especially for this time of year. The rooms are small and dark. The bathrooms need updating and fans. The breakfast appears great until you eat it, I think they just need to update the quality of ingredients and it would be much better. The...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 837josephv
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear 837josephv: Thank you so much for staying with us and reviewing us on Trip Advisor. Your comments have been shared with members of our management team. Feedback from our guests is vital to improving our guest satisfaction, and is thus greatly appreciated, thank you. We hope to get the opportunity to welcome you back in the future so that...

NJ
Reviewed 4 December 2016 via mobile

So every other hotel I have ever booked on line just charges your credit card so when you get to check in you just show ID and a card for incidentals, well apparently not this one. My boss had said she had booked a room and had sent me the confirmation number. After waiting about 10 minutes someone finally came...

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Helpful?
Thank bearcj
Heather B, Front Office Manager at Hilton Garden Inn Nanuet, responded to this review

Dear bearcj: I am sorry you were dissatisfied. The security of our guests is of utmost importance so if given a credit card in someone else other than the guest standing before us, we do need a credit card authorization form from the card bearer authorizing us to use their card. This is for the safety and security of our...

poughkeepsie, United States
Reviewed 26 November 2016

I believe that it will be better if breakfast was complimentary and the attendant did not hover or limit your breakfast choices. If you're the person that likes to enjoy a little of everything in a hotel stay than this is not the place for you. I did enjoy their jacuzzi which was open way after 10pm.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jessica R
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hello Jessica R, Thank you for taking the time to write a review about your stay with us at the Hilton Garden Inn. This brand unfortunately does not offer complimentary breakfast, but our sister property located in the same parking lot does! The Hampton Inn has a delicious hot buffet style breakfast complimentary to their guests every morning from 6AM-10AM....

San Juan, Puerto Rico
Reviewed 24 November 2016

I stayed at this HGI for the 3rd time, and I noted some improvements. Overall, they have a nice facility and team. The breakfast is quite ample, and the omelletes are good too. I stayed in a Suite and it was well designed and ample.

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Helpful?
Thank TRM0510
Samantha V, Manager at Hilton Garden Inn Nanuet, responded to this review

Hi TRM0510, Thank you for writing a review about your most recent stay with us! We are pleased to hear that you noticed our positive improvements, and the changes we've made to our facility and team. We've got even more exciting changes coming in the next few weeks and we hope to welcome you back again for a fourth visit...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Nanuet

Address: 270 W Route 59, Nanuet, NY 10954-2220
Region: United States > New York > Nanuet
Price Range: $157 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Nanuet 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Nanuet Hilton Garden Inn
Hilton Nanuet
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Nanuet staff and other travellers.
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over a year ago

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Questions? Get answers from Hilton Garden Inn Nanuet staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side of the building have Thruway noise. Not sure if the side facing route 59 is any better!”
 of 5 bubbles BostonFrequentTrav1, 18 Apr 2016 | Read review
“There are no views because it is off of a main road. I would stay 2nd floor and up.”
 of 5 bubbles Julianna72, 30 Dec 2015 | Read review
“Be sure to ask for a room away from the elevator and stairwells.”
 of 5 bubbles golfer22_plus, 31 Oct 2015 | Read review
“Every room is nice and quiet. The beds are extremely cozy.”
 of 5 bubbles joeg685, 3 Jun 2015 | Read review
“The higher floor the better--and facing the shopping center parking lot rooms are best”
 of 5 bubbles EJG55, 1 Jun 2015 | Read review
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