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Traveller (19)
Room & Suite (26)
Dining (7)
About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Golf Course
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
Quaint
HOTEL CLASS
Location
Full view
42Car recommended
Grade: 42 out of 100
10Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
106Reviews
64Photos
1Q+A
21Room tips
Traveller rating
  • 15
  • 26
  • 23
  • 20
  • 22
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
We came here for Christmas to spend with our family who live locally and suggested this hotel. The lobby is nice but the rooms are nasty. I took my shoes and gray socks off and Walked barefoot on carpet in room then took shower when I wiped my feet off after shower the towel was
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+1
The main lobby is beautiful it has the wow look. Then you go to your room it’s like a motel . Old furniture that look it been there for a long time . I don’t know if it’s mold in the bathroom . No counter space in the bathroom to put your hair products. For the price we thought
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I stayed here while traveling upstate on business. I had never stayed in Massena and it seemed like a good spot to stop so I could head across the top of NYS the next morning. Well, just because this Quality inn is a member of the choice hotel group does not mean it’s a good
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+1
Extra small! One of the smallest hotel room that I've ever stayed in. Would roll over a night and hit the phone off the wall. Bathroom also extremely small there are closets bigger than this bathroom. Overall service good free breakfast a bonus if you need electric car chargers
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The front desk crew was super nice Helped us add an additional night in the same room for the same rate We enjoyed the food at the restaurant Good breakfast Short ride to St. LAWRENCE river Short ride to SUNY Potsdam and Clarkson U
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Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementQuality Inn
Guest room with queen bed
Photo provided by managementQuality Inn
Guest room with king bed
Photo provided by managementQuality Inn
Guest room with flat-screen television
Photo provided by managementQuality Inn
Guest room with one bed
Photo provided by managementQuality Inn
Spacious suite with living room
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123456
Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel to check availability for those dates.
0 votes
"Look elsewhere"
"Pick another hotel."
"select the double bed room"
"The rooms on the front face the main street and the back has better views."
"Stay in Potsdam"
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PRICE RANGE
USD 89 - USD 134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel massenaquality inn massenamassena quality inn
LOCATION
United StatesNew YorkMassena
NUMBER OF ROOMS
108
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