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Holiday Inn Express Queens - Maspeth

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Holiday Inn Express Queens - Maspeth
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220 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Yonkers, New York
Reviewed 22 March 2017

I rarely post negative reviews but this is a must. We checked in and just dropped our bags cause we had a wake to attend. First of all upon exiting the fourth floor elevator the carpeting was dirty. When we returned about midnight, the tv would not stay on for more than a minute. The bathroom toilet just ran water...

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Helpful?
Thank Torres8174
IHGService, Guest Relations Manager at Holiday Inn Express Queens - Maspeth, responded to this review

Dear Torres8174, Thank you for writing a review on our hotel and for choosing to stay with us. Our goal is to deliver exceptional service and comfortable accommodations. However, I apologize that these were not met during your stay due to the condition of the carpet, the continuous water flowing in the toilet, and the cable holding the iron, which...

Ermelo, The Netherlands
Reviewed 27 February 2017

I got stuck in a snowstorm coming in from Amsterdam on my way to Tampa. This hotel was advised by the KLM ground staff at JFK, and it turned out to be a nice place to stay. The serve a breakfast next to the lobby, and a few Burger, Pizza and other places are around the corner. The rooms are...

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Thank Victor d
Midland, Michigan
Reviewed 27 February 2017

The front desk people were very nice, but the stay was strange. The WIFI did not work at all and there was nothing the staff could do other than apologize. The hotel was crawling with security guards. There were always about 4 of them in or around the lobby. Some were in uniform, others just carried walkie-talkies. Once, when I...

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Helpful?
1Thank Ron E
IHGService, Guest Relations Manager at Holiday Inn Express Queens - Maspeth, responded to this review

Dear Ron E, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. I am glad to know that you have acknowledged the great service received from our Front Desk staff and for finding the aquarium in the lobby nice. However, I regret the discomfort the...

Lawrence, Massachusetts
Reviewed 21 November 2016 via mobile

It was a nice Stay. Staff very attentive and accommodating. The room was clean and well kept. A serious concern though. Swipe your room card alongside the rim of the door knob to see if it unlocks the door. If it does, ask for another room. Do not risk staying in a room where your safety is at risk.

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Helpful?
Thank Yvonne S
Saint Louis, Missouri
Reviewed 29 October 2016

Search "Holiday Inn Express Maspeth Homeless" and you will get more of the story. I've stayed here many times but won't be back. Mr. Patel has some sort of agreement to house SOME homeless people but you can get nearly as good of a deal on the room rate and not have to deal with the protesters, having to buzz...

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1Thank EnjoyTravelAlways
Dubai, United Arab Emirates
Reviewed 22 October 2016

Stayed in this hotel for 4 days on a trip to New York, it was pretty decent and I had really enjoyed my time in the city. The hotel is pretty much hard to access from the city as the metro stops far from the hotel, and buses are hard to catch in that area. Yet, the hotel was pretty...

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Thank imadmoussa
Allentown, Pennsylvania
Reviewed 18 October 2016

What a disappointment. I'm a big fan of most of these chains (IHG, Hilton, Marriott) because at every level they're consistent. But this place let me down. The young woman who checked us in was a trainee, badly taught and badly supervised. Got at least three things wrong. The room was as far from the elevator as possible, although I...

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Thank Randall C
Sherbrooke, Quebec, Canada
Reviewed 16 October 2016 via mobile

This is our third stay at HIE Maspeth Same noisy atmospher. We have to go to Queens Middle Village for a karate competition. This is the only reason we go back to HIE The breakfast is just OK There is no restaurant The houskeepenig is noisy all spanish shouts early in the morning

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Thank Khashayar A
Chicago, Illinois
Reviewed 4 October 2016

Clean, quiet, comfortable and free parking??? In NYC?? All true. Very friendly staff. Great location for Queens or Brooklyn. My new go to hotel for my business trips to Brooklyn. Upper floor was very quiet. Reasonably priced for NYC too.

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Thank Claude P
Reviewed 2 October 2016 via mobile

I stayed here to visit to US Open in Queens. It was close to Arthur Ashe Stadium, but was unfortunate that there were no restaurant nearby. If you have dinner and go shopping by car like Uber, I did so, recommend here.

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Thank kazuakim2015

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome! Enjoy comfort at Holiday Inn Express - Maspeth located in Queens. Our hotel is located only 5 miles from Manhattan and LaGuardia Airport, and 11 miles from JFK International Airport. Your family will enjoy staying at our hotel, located just off I-495, with fast access to the endless attractions of New York City that include the Metropolitan Museum of Art, the Empire State Building, Times Square, Central Park and the Statue of Liberty. Also nearby are the American Museum of Natural History, Shea Stadium and Ripley's Believe It or Not. Situated within minutes of both airports and close to most major NYC expressways, our New York City hotel provides close proximity to many of the business and transportation hubs of the area. Some nearby corporate headquarters include Coca Cola, Chase Bank, McGraw-Hill, Merrill Lynch and Group Health, Inc. With our convenient location, you can make it to your meeting on time. During your visit to our New York City hotel, enjoy amenities that include fitness center, high-speed Internet access and a complimentary hot breakfast bar with our signature cinnamon rolls. Business travelers can take advantage of our business center that offers copying and fax services. Book your hotel reservations now and take advantage of our great New York City hotel deals and rates. Make the smart choice - choose the Holiday Inn Express Maspeth and Stay Smart! ... more   less 

Additional Information about Holiday Inn Express Queens - Maspeth

Address: 5940 55th Rd, Maspeth, NY 11378
Region: United States > New York > Queens > Maspeth
Price Range: $248 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Queens - Maspeth 2.5*
Number of rooms: 115
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Also Known As:
Holiday Inn Express Maspeth, Queen New York Hotel Maspeth
Holiday Inn Maspeth
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Queens - Maspeth staff and other travellers.
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Questions? Get answers from Holiday Inn Express Queens - Maspeth staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider that you will be sharing your accommodation with people who are homeless and there as guests of the city.”
EnjoyTravelAlways, 28 Oct 2016 | Read review
“Higher level facing the back parking area is quieter”
PatL900, 4 Aug 2016 | Read review
“busy hotel so try to get a room at the end and far away from the elevators”
burldist, 8 May 2016 | Read review
“Jacuzzi rooms...worth the extra cost!”
comfieslippers, 16 Feb 2016 | Read review
“The hotel is next to a highway, so if noise could be an issue I would recommend requesting a room in the back of the hotel.”
D6495PUrichardl, 13 Feb 2016 | Read review
5 of 5