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Country Inn & Suites By Carlson, New York City in Queens

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Country Inn & Suites By Carlson, New York City in Queens
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1,632 Reviews from our TripAdvisor Community

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Showing 959: English reviews
Henderson, Nevada
Level Contributor
661 reviews
210 hotel reviews
common_n_hotel_reviews_1bd8 435 helpful votes
Reviewed today NEW

I've stayed here before. It's close to the elevated train and the neighborhood is beginning to get some more retail-type operations. Still, it's basically an old warehouse district lacking any real kind of city neighborhood ambiance. As for my room - this time it was large. But the closet had a huge dent in it, like someone punched it out... More 

Helpful?
Thank Zoom_Gotti
Vienna, Austria
Level Contributor
75 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed yesterday NEW via mobile

Me and my friend stayed in this hotel for about a week. We got a very good deal through a online website. If we would have paid the normal price I would've been more mad about this stay. When you enter the hotel the first thing you recognise is the smell. It's not too bad in the lobby, but it... More 

Helpful?
Thank PeterOrkus
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear PeterOrkus, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more... More 

Bentonville, Arkansas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

I'm not the kind of person that takes pictures of dated carpeting, shower curtains, or shower tubs. What I look for is a great price, near the city, breakfast and a relatively safe neighborhood. We got all this, with the exception of complimentary parking (you can use private lots nearby) and adequate WiFi for business needs. There's enough to surf... More 

Helpful?
Thank ndercover
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear ndercover, Thank you so much for your compliments to our free breakfast options and service. It is so rewarding to hear that we were able to provide a comfortable, clean and convenient experience. Hearing about how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and... More 

Salvador, BA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

This hotel is filthy dirty! Our room has curtains that are shredded at the bottom. There is the remnants of sticky tape on filthy dirty windows. The suitcase stand is broken. The wallpaper has large rips. The walls, throughout the hotel are filthy dirty. The carpets throughout our room and hotel is stained and dirty. Our 'white' towels are brown.... More 

Helpful?
1 Thank Carol L
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Carol L, Thank you for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have... More 

Taunton, Massachusetts
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Staff seemed fine, amenities are pretty average here's what struck me as poor... 1. I walked in and notice a couch missing from what should have been a "living room" area. there was a TV, two lamps, a desk and a big empty spot where a couch should be. 2. Walked into the bathroom turned the light/fan on and it... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
2 Thank SimpleBiz
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear SimpleBiz, Thank you for submitting your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of cleanliness and outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast

Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101-3804
Region: United States > New York > Queens > Long Island City
Price Range: $123 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, New York City in Queens 3*
Number of rooms: 133
Reservation Options:
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Also Known As:
Country Inn And Suites Nyc In Queens
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn & Suites By Carlson, New York City In Queens Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, New York City in Queens staff and other travellers.
66 questions
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Questions? Get answers from Country Inn & Suites By Carlson, New York City in Queens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor with a View”
 of 5 bubbles Zoom_Gotti, 2 Dec 2016 | Read review
“Top floor with city view”
 of 5 bubbles ndercover, 24 Nov 2016 | Read review
“Just avoid this dump at all costs!”
 of 5 bubbles 199CarolL199, 15 Nov 2016 | Read review
“Nothing good to recommend here except location”
 of 5 bubbles ecoxplr, 23 Oct 2016 | Read review
“rooms at the back have less traffic”
 of 5 bubbles 64philipg, 18 Oct 2016 | Read review
5 of 5
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