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Fairfield Inn Syracuse Clay

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Fairfield Inn Syracuse Clay
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163 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn Syracuse Clay
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Showing 163: English reviews
Caledon, Canada
Reviewed 12 December 2014

I was very happy with our stay at Fairfield Inn. The rooms were average size but clean and comfortable. The breakfast area was cozy and accommodated our entire hockey team and their families. The kids really enjoyed the pool and the parents appreciated it's location because it was close (walking distance) to many restaurants, Wegmans and other stores. Tyrell was...

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Helpful?
1Thank k K
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear k K, Thank you for taking the time to write a review on our hotel. I am so glad that you had an enjoyable stay and that Tyrell, our guest service agent, went above and beyond to make you feel at home. We pride ourselves on our outstanding customer service and hope that you return if in the area....

Ottawa
Reviewed 2 December 2014

We recently stayed at the Fairfield Inn as part of a hockey tournament weekend. Hotel rooms are a little dated but they are clean and reasonably priced for what you get. The hotel is close to restaurants and shopping (Best Buy is right next door as well as Applebees). Applesbees offers discounts to those staying at the hotel which we...

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Helpful?
1Thank Ballagher
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear Ballagher, Thank you for taking the time to submit a review of our hotel. We value the business that you and the hockey team brought to our hotel and hope that you think of us should you return to the area in the future. I am also glad that you noticed our Guest Service Agent, Tyrell, as he is...

Orlando, Florida
Reviewed 22 November 2014

Looking at reviews for this hotel, you would think that it was an exceptional establishment. It is not! Type in the hotel address on a GPS and nada; you need to find the place via a POI list. The hotel is tucked in at the right hand side of a shopping mall behind an Applebees at the junction of 31...

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Helpful?
Thank alkonost45
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

We thank you for your comments regarding your recent stay with us. Unfortunately, we have no control over the way the hotel was built and it's location. We also do not have control over GPS directions. My apologies that you felt you did not get the service you expected. We do pride ourselves on providing the best customer service everyday...

Reviewed 14 November 2014

This hotel is great! The location is excellent with all the restaurants that are close by and the Wegmans grocery store is right next door. My room was very clean, quiet, and comfortable. The front desk attendant Kara provided a welcoming feeling and did everything she could to make me feel at home.I am looking forward to staying at this...

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Helpful?
2Thank John P
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

Thank you for the wonderful comments & the 5 Star review rating for the Fairfield Inn Syracuse/Liverpool/Clay during your stay with us. We are please to hear that our location was perfect for everything that you needed. Glad to hear that Kara attended to your expectations while you were a guest with us. We look forward to seeing you again...

Reviewed 12 November 2014

This hotel was extremely clean and the service provided by Kara at the front desk was outstanding, shw really went above and beyond to make my stay better. I would reccomend anyone to stay here at this location it is not far from everything you need. I look forward to my next stay here and will continue to use Marriott...

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Helpful?
1Thank Charles P
Nicole D, General Manager at Fairfield Inn Syracuse Clay, responded to this review

We truly appreciate the wonderful 5 Star review you gave our property regarding your previous stay with us. I am thrilled to hear that Kara exceeded your expectations for customer service. She is a huge asset to our team and tries to make sure that everyone has a positive experience and is always going above & beyond. We to look...

Pennsylvania
Reviewed 27 September 2014

The enthusiastic and welcoming Marriott Team are reason enough to stay at this property! There is competition in the area, however, the staff (Kara Richards!!!), quality of the property, proximity to dining, highways, recreation, etc. must be considered when visiting the region. I frequent the area from April-October every year (10+ nights) and look forward to each and every visit....

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Helpful?
1Thank lauerdr
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear lauerdr, Thank you for your five star review! We appreciate the kind comments and Kara Richards is a great addition to our staff. We hope to see you again soon! Chelsea, Sales Director

Reviewed 19 September 2014

The entire staff was fantastic. Everyone was very kind and helpful. Judy was very nice, provided toys for the kids, and made sincere conversation. She was very nice, active, and happy. I would definitely stay here again.

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Helpful?
Thank SuzieCampbell
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear SuzieCampbell, Thank you for taking the time to write a review on our hotel. We are so glad you enjoyed our kind and engaging staff. Judy is an asset to our team and loves to make our guests smile. She is a true example of our guests being our number one priority. We hope to see you soon! Chelsea

Reviewed 19 September 2014

We had Great stay! Rooms were nice (beds were clean and comfortable!), and Breakfast was delicious! Judy was very courteous and friendly!!! Definitely would stay again. Thank you for a wonderful stay!!

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Helpful?
1Thank Catie1130
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear Catie1130, Thank you for your kind review. I am glad that you enjoyed your stay. Judy is a great breakfast host and we are lucky to have her. She is always making guests smile. We are glad that you enjoyed our comfortable mattresses as well. We hope to see you again! Chelsea

Buffalo, New York
Reviewed 7 September 2014

I checked out the the hotel in Liverpool, NY this morning. Katie was very helpful to provide directions, the woman in breakfast was very friendly! Overall it was a great stay! I would definitely recommend the Syracuse Fairfield Inn!

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Helpful?
Thank KateOCTravels
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear KateOCTravels, Thank you for giving us a great review. I am glad that you found Katie helpful. Our breakfast staff, and all of our staff, is also known for being extremely friendly and caring. We are so glad that you had a great stay and would recommend us to others. We hope to see you back again. Yours in...

El Paso, Texas, United States
Reviewed 30 August 2014

I stayed here while I was visitng family. The hotel had a great feel about it, and was in a great location. The rooms were spacious and clean, and the people at the front desk were very pleasant. Kara really goes an extra mile and takes it upon herself to help find the best solution. Thanks Kara!

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Helpful?
1Thank Amanda S
Chelsea P, Director of Sales at Fairfield Inn Syracuse Clay, responded to this review

Dear Amanda S, Thank you for your review. Our staff truly cares about our guests and we are glad that you enjoyed your stay. We hope that we will be our number one pick if you are in the area again. Yours in hospitality, Chelsea

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included

Additional Information about Fairfield Inn Syracuse Clay

Address: 3979 State Route 31, Liverpool, NY 13090-1311 (Formerly Fairfield Inn Syracuse Liverpool/Clay)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $121 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Syracuse Clay 2.5*
Number of rooms: 63
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Also Known As:
Fairfield Inn Syracuse Clay Hotel Liverpool
Fairfield Inn Liverpool
Fairfield Liverpool
Liverpool Fairfield Inn
Hotel Style:
#4 Business Hotel in Liverpool
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Questions & Answers

Questions? Get answers from Fairfield Inn Syracuse Clay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms were clean”
 of 5 bubbles U6747CPkateb, 26 Dec 2016 | Read review
“Very nice place to stay”
 of 5 bubbles 345khurrama, 31 Mar 2016 | Read review
“Become a Marriott rewards member”
 of 5 bubbles paparay2016, 19 Feb 2016 | Read review
“I could hear the TV in the room next door. I would ask for an room at the end of the hallway if that kind of noise bothers you.”
 of 5 bubbles lovelife40, 30 Jan 2016 | Read review
“both rooms were fine”
 of 5 bubbles DianeL404, 19 Oct 2015 | Read review
5 of 5