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Holiday Inn Syracuse/Liverpool Airport Hotel

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Holiday Inn Syracuse\/Liverpool Airport Hotel
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202 Reviews from our TripAdvisor Community

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Showing 201: English reviews
Albany, New York
Reviewed 1 August 2015 via mobile

I stayed at this Holiday Inn for business for 1 night and was very impressed! I didn't expect the modern furnishings and the high level of customer service I received. Very convenient location to where I was working and everything from the decor to the room service to the comfortable bed made me a believer in the Holiday Inn! I...

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Helpful?
Thank EricaG197
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

EricaG197 We are so happy to hear that you had a great time while staying with us, and I hope we see so much more of you in the future, thank you for taking the extra time to let us know how we are doing.

Arlington, Texas
Reviewed 29 July 2015

We stayed six nights. Very nice hotel. The breakfast was good all of the staff very friendly and accommodating. They have Keurig coffee makers in the rooms, All hotels should have Keurig coffee makers! The food at the wedding reception was little disappointing but all in all a good stay for sure.

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Helpful?
Thank LynnanGlynn
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

LynnanGlynn We loved having you stay with us, and are so thrilled to hear you enjoyed your time at our hotel. We are glad you liked our Keurig's as much as we do. I do apologize our food at the reception you attended wasn't the same quality as the food served in our Salt House restaurant, I'll make sure we...

Albany, New York
Reviewed 26 July 2015

I've stayed here approximately 20 times over the past year. The front desk is great. Anything that I've asked for, they've found a way to accommodate me. Check in is always quick. The rooms are always clean too.

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Helpful?
Thank George Y
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

George Y We loved to hear every time you stay you continue to experience the same great service you have had from the start. We hope to see you back again soon.

Vermont
Reviewed 13 July 2015 via mobile

We stayed at the attached Staybridge Inn, but went for dinner at the Salt House restaurant at the Holiday Inn. I ordered the Caesar salad and lobster Mac & cheese... And to be generous, the food was barely mediocre. The evening crowd was absent and so the service was prompt and friendly (props to Izzi, who earned her tip), but...

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Helpful?
Thank Nathan A
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Nathan A We are sorry to hear about your negative experience in our Salt House restaurant during your last stay with us. Our guests input is extremely important, we went to let you know that we are constantly taking preventive measures against pests, and are sorry they were not enough to stop this from happening. We will be looking into...

Brampton, Canada
Reviewed 8 July 2015

We stayed at this hotel for 1 night after a drive from Vermont. It was close to the the I90 highway. The service was superb. Izzy and the other waitresses were so friendly. The over 9 foot pool was the best I had ever experienced at a hotel pool, hey even had a full time attendant who know how to...

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Helpful?
1Thank Seema S
Jeremiah T, Owner at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Seema S We are so glad you and the whole family enjoyed your stay with us, and that you had a chance to unwind and relax at the pool and in our newly re-branded Salt House restaurant. We are looking forward to seeing you again real soon!

Albany, NY
Reviewed 24 May 2015

At the end of Syracuse, NY Electronics Blvd. exit ramp, you can leave the Thruway without searching. Simply turn left off ramp, go one stop light, turn right, and check in. It's as simple as that. Rooms are compact, but clean and filled with the usual amenities. We stayed a Monday night in May and found two double bed rooms...

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Thank TimAlbany_NY
Brockville, Canada
Reviewed 22 April 2015

Did not spend much time at the hotel, but it is nice and close to the big mall in Syracuse. Check in was smooth with very friendly service, no problem with the room. Lots of parking, and the pool looked nice enough the kids were too tired to enjoy after many hours at Canyon Climb.

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Helpful?
Thank Dan M
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dan M Thank you for taking the extra time to let us know about your stay, and give us feedback on how we are doing. Though you didn't have a chance to take advantage of some of our amenities, we loved hearing that what you saw was great. We are glad you and the kids enjoyed the Destiny USA and...

Belleville, Canada
Reviewed 31 March 2015

Booked with Hotelnparking which offered a good rate to stay and leave our vehicle. Hotel staff are very friendly and airport shuttle service convenient and timely. Room both before and after our trip was clean and well appointed. Enjoyed a tasty meal in the restaurant as well as drinks in the lounge. The hotel is very close to Destiny USA...

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1Thank PSF4
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

PSF4 Thank you for taking the extra time to let us know about your stay with us. We love hearing from our guests and were thrilled to know that you not only enjoyed your time but also had a chance to take advantage of several of our amenities, we look forward to seeing you again next time you travel.

Shelburne, Vermont
Reviewed 26 March 2015

I have been coming to this hotel for over 15 years once a year in March. There have been a number of remodellings and renovations during this period, all for the best. The check-in staff have become quite efficient over the years and some of the others have been around for over a decade. They are quite responsive to requests...

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Helpful?
Thank Dagmar G
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dagmar We appreciate the immense amount of detail you put in to writing your review, your feedback is how we determine what we are doing right and wrong, though I am thrilled to hear we do more good then bad I want to assure you that we will take your input on our negatives to heart and use them to...

Summit, New Jersey
Reviewed 24 March 2015

Having enjoyed the camaraderie, attention to care and dedication at this Holiday Inn, words aren't enough - You must experience the gifted and devoted people, who truly care about the guest they watch over - I will always be grateful and return often to the Holiday Inn at Liverpool in Syracuse NY - Shorty

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Thank Joe C
Jeremiah T, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Shorty We treasured the time spent with you and our other Cinefest guests, and are so happy to hear that this stay lived up to the expectations you and our other guests have come to expect, we look forward to your next visit and hope it is soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 

Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Pkwy, Liverpool, NY 13088-6001
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $138 - $273 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn
Hotel Style:
#8 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and other travellers.
3 questions
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East Meadow, New York
5 months ago
East Meadow, New York
5 months ago

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Questions? Get answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is geared to Park and Fly, not a vacation retreat.”
 of 5 bubbles judithk158, 10 Dec 2016 | Read review
“Rooms all look good; maybe ask for non-smoking.”
 of 5 bubbles Bassman17-DDorian, 4 Dec 2016 | Read review
“Get a room near the elevators, you'll be closer to the ice/soda machine and farther from the service elevators.”
 of 5 bubbles disneyguy333, 3 Sep 2016 | Read review
“ask for a quiet room away from noisy children..”
 of 5 bubbles Tunchino, 12 Oct 2015 | Read review
“Best views are from even-numbered rooms.”
 of 5 bubbles TimAlbany_NY, 10 Oct 2015 | Read review
5 of 5