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Holiday Inn Syracuse/Liverpool Airport Hotel

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Holiday Inn Syracuse\/Liverpool Airport Hotel
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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Albany, NY
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 weeks ago

I've stayed at this large motel several times, but a recent visit was most memorable. Checking in with two friends for three mid-week nights, we found the experience better than ever. The three separate King rooms were clean and welcoming, although the bathrooms were small, more like a New City hotel than one would expect in upstate Syracuse. One friend... More 

Helpful?
Thank TimAlbany_NY
upstate new york
Level Contributor
244 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
Reviewed 3 weeks ago

I attended a conference at this hotel and stayed two nights. The room was very comfortable, CLEAN, and well appointed. The bathroom, albeit small, had great water pressure and the amenities were fine! The beds were very comfy and the linens were great. The staff could not have been more helpful. The smallest thing was taken very seriously by them... More 

Helpful?
Thank Joanne T
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 October 2016 via mobile

Location is great. Staff was very friendly and the wifi was very reliable. Room was clean, well furnished, and the bed was exceptionally clean and comfortable. TV was a good size and the channel selection was excellent. There was a Keurig in the room too. The bathroom is very small for a Holiday Inn and is dated, but the water... More 

Helpful?
Thank NFBryan13
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear NFBryan13, Thank you for taking the time to complete a review for the Holiday Inn Syracuse/Liverpool. We appreciate you for noticing our attention to detail when it comes to technological accommodations. We always want to ensure your overnight stay with us is convenient and feels like home. We look forward to welcoming you back the next time you visit... More 

New York
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 20 October 2016

I stay here multiple times a year for work. The hotel has a small bar, an ok restaurant, but it's seems to me the main selling point are its conference rooms, and outstanding banquet staff, so lots of businesses have conferences here. I truly do believe the wait staff that works in their ballroom are nicer and more responsive than... More 

Helpful?
Thank zpalm
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear zpalm, Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the fine location of our hotel and the facilities we have. On the other hand, we are sorry you were not well satisfied with your over all stay with us and our bathrooms was not to your liking. We highly value... More 

Austin, Texas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 October 2016 via mobile

Very nice hotel and the staff were very friendly and accommodating. The rooms were clean and modern. Noise level was very minimal and I was able to sleep comfortably. I jumped on the shuttle to the airport that morning and I have no complaints with the service.

Helpful?
Thank Tha_Bearded_1
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Tha_Bearded_1, We appreciate the time you took to review our property and we are pleased that you enjoyed your stay with us. We take great pride in our staff friendliness and shuttle service and it brings us joy that you were able to recognize our efforts. Please consider the Holiday Inn Syracuse/Liverpool once again the next time you're in... More 

Level Contributor
3 reviews
Reviewed 21 September 2016

While conveniently located by the airport and the convention center, this hotel shows its age. The decor is tired 70's and the rooms smell as if they have tried to cover up was surely years of smokers there. The bathrooms are small little closets with the door barely, barely able to open without nicking the toilet. There was no counter... More 

Helpful?
Thank Lori R
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Lori R, Thank you for writing a candid review about your stay at our hotel. I am glad that our location was suitable for your business travel. I do apologize if the current condition at the hotel and amenities did not fully satisfy your expectations. Know that your feedback is important to us and helps us determine how we... More 

Ithaca, NY
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 September 2016

Just spent two nights at The Holiday Inn, Electronics Parkway for a high school reunion. Talk about pleasantly surprised! Check in was very, very easy. Room was immaculate and yes, the bathroom was small but had everything one needed. The bed was extremely comfortable and the pillows were perfect. Air conditioning was very responsive and I have to say, I... More 

Helpful?
Thank Millerinn
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Millerinn, I am very happy to hear about your stay at the Holiday Inn Syracuse/Liverpool. We always strive to meet the demands of our guests in all areas of our hotel. It gives me pleasure to know that you were able to rest easy away from home! We appreciate your recommendation for any convention or hotel accommodations in the... More 

Pittman, N.J.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 September 2016

First time staying here for a Teddy Bear show but everybody was helpful and friendly. Rooms very clean but not large. Bathroom small but to be expected with older hotel. Ate in restaurant and food was excellent and a lot for the price. Would stay here again! Lots to do in the area. Airport convenient. Hotel has shuttle service.

Helpful?
1 Thank bearhug14
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear bearhug14, We enjoyed having you and the rest of the Teddy Bear show here at the Holiday Inn Syracuse/Liverpool. We appreciate you taking the time to write a positive review of our property. I'm happy to hear you were satisfied with our restaurants and portion sizes. We hope to see you again in 2017. Reservations for the Teddy Bear... More 

Jupiter, Florida
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 7 September 2016

The Place was okay staff was a little iffy not very Attentive to My Needs over all My 3 day stay was okay, the event room was awesome we had lunch there too which was good. If we go again I'll check out the Hotel that is next door...

Helpful?
1 Thank Mark S
Julie J, Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Mark S, I appreciate your honest review of your stay at the Holiday Inn Syracuse/Liverpool. I am very pleased that you enjoyed your event as well as the food quality at our property. I apologize that you felt as though your needs were not addressed throughout your stay and I can assure you that corrective action has and will... More 

Brockville
Level Contributor
178 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 6 September 2016

Ladies at the front desk make this place, if it wasn't for their patient and understanding it would have been a disaster. We went to check in at 3:15 pm and our room was not ready and we were told to come back later but not sure when the room would be ready. They did give us directions to Destiny... More 

Helpful?
1 Thank Laker0213
IHGService, Guest Relations Manager at Holiday Inn Syracuse/Liverpool Airport Hotel, responded to this review

Dear Laker0213, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the cleanliness of your room. We would like to apologize for the shortfalls you have noticed with the service you received and our pool life guard. We also apologize for the inconvenience you had with the fire alarm. Your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Holiday Inn Syracuse/Liverpool Airport Hotel has completed a beautiful renovation and expansion. We have upgraded all of our event space and public areas with a new and contemporary facade; renovation and expansion of the restaurant and bar, and a complete remodel of all guestrooms. Conveniently located across the street from the NYS Thruway (I-90) toll booth and 5 minutes from I-81 in Syracuse, The Holiday Inn Syracuse/Liverpool is a perfect choice. Need a hotel for a game at Syracuse University's Carrier Dome? Holiday Inn Syracuse Airport Hotel is located minutes from Syracuse University and the Carrier Dome. What a great hotel for a sports team or tournament! Holiday Inn Syracuse/Liverpool Airport Hotel boasts 180 two double bedded guestrooms located minutes from the Cicero Twin Ice Rinks, Syracuse Indoor Soccer Center, NYS Fairgrounds, the War Memorial, and the Oncenter. Teams will enjoy our indoor heated pool and bus parking. Want to stay in a hotel near the Syracuse Airport (SYR)? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free 24 hour airport shuttle to Syracuse's Hancock International Airport. Going shopping in Syracuse? The Holiday Inn Syracuse/Liverpool Airport Hotel has a free shuttle to Carousel Center. ... more   less 

Additional Information about Holiday Inn Syracuse/Liverpool Airport Hotel

Address: 441 Electronics Pkwy, Liverpool, NY 13088-6001
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $162 - $226 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Syracuse/Liverpool Airport Hotel 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Liverpool
Liverpool Holiday Inn
Hotel Style:
#8 Business Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and other travellers.
2 questions
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East Meadow, New York
3 months ago
East Meadow, New York
3 months ago

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Questions? Get answers from Holiday Inn Syracuse/Liverpool Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room near the elevators, you'll be closer to the ice/soda machine and farther from the service elevators.”
 of 5 bubbles disneyguy333, 3 Sep 2016 | Read review
“ask for a quiet room away from noisy children..”
 of 5 bubbles Tunchino, 12 Oct 2015 | Read review
“Best views are from even-numbered rooms.”
 of 5 bubbles TimAlbany_NY, 10 Oct 2015 | Read review
“Rooms at the end of the hall are very quiet and possibly larger.”
 of 5 bubbles Joy02748096, 27 Sep 2015 | Read review
“Sixth floor west side worked for us.”
 of 5 bubbles OmahaNEOmaha, 18 Sep 2015 | Read review
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