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Maplewood Suites Extended Stay

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561 Reviews from our TripAdvisor Community

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There are newer reviews for Maplewood Suites Extended Stay
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Showing 556: English reviews
Syracuse, New York
1 review
Reviewed 3 weeks ago

George Lawson; manager on duty is absolutely amazing and was sure to accommodate my family however he could...always pleasant and helpful regarding our needs...ill be sure to stay here each visit to Syracuse! Thank you Maplewood suites

Helpful?
Thank brittski03
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Britt, thank you for taking the time to leave us a review. We're glad to hear that you appreciated George, and all he did to make your family comfortable. We hope to have you and your family back in the future! As Always, Your Maplewood Suites Management Team More 

Hogansburg, New York
Level Contributor
3 reviews
Reviewed 3 weeks ago

My family is on a medical trip so our stay was extended stay, and the staff was very accommodating with kind and friendly service and use of shuttle service. George Lawson, Night Manager was very kind and genuinely helpful. My elderly mother was very satisfied and felt safe staying at the Maplewood. We highly recommend this hotel and will refer... More 

Helpful?
Thank ransomfamily2016
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for taking the time to leave us a review. We're delighted to hear that you and your family enjoyed the convenience and home-like feeling of staying with us. I will be sure to pass on your kind words to the staff, especially George. We hope to have you back, maybe for a mini getaway, in the future! As... More 

Hartford, Connecticut
1 review
Reviewed 3 weeks ago via mobile

I have been staying here for a couple months for work and this is a great hotel! The front desk is very helpful especially Kara, And George! Everyday the room is clean thanks to the housekeeping staff. I would definitely stay here again! Everyone has a great personality Matt the maintenance guy is very helpful as well!

Helpful?
Thank cpracing38
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. I'm happy to hear that you enjoy the attentiveness and friendliness of our staff, espeically Kara, George, Matt and housekeeping, which I will be sure to pass along. We look forward to your continued stays with us! As Always, Your Maplewood Suites Management Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

This hotel is very accommodating, and everyone was extremely genuine and helpful, especially Kara at the front desk! Fast and easy booking, complimentary snacks in the room, excellent food at the in-house restaurant. Will definitely return.

Helpful?
1 Thank William G
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

William, thank you for taking the time to leave us a review. We're happy to hear that you felt our staff was attentive to your needs, especially Kara, booking convenience, and complimentary snacks and beverages awaiting your arrival. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

We stayed here for 2 nights and everything was excellent !! Kara at the front desk was awesome and very helpful, I would definitely stay here again. Rooms are clean and up to date and beds were very comfortable.

Helpful?
1 Thank Dawn J
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Dawn, thank you for your review. We're happy to hear that you enjoyed the staff, especially Kara and our housekeepers hard work, which I will be sure to pass along, and we hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

Massena, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

My husband and I stayed here last spring when he had surgery. We were impressed with the hospitality of the front desk staff, dinner at the Blue Spruce Lounge and the breakfast. When we found out he needed to return for additional surgery we knew we would return for another visit. We were not disappointed. George and Kara welcomed us... More 

Helpful?
1 Thank moglejm
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. We're overjoyed to hear that you and your husband have found a home-away-from-home in our hotel, especially during difficult circumstances. I'm glad that you enjoy the breakfast, on-site restaurant and friendly staff during your stays, and we look forward to having you back for our Comedy and Comfort Package. As Always, Your Maplewood Suites Management... More 

2 reviews
Reviewed 4 weeks ago

This is one of the nicer hotels. Not just for the great renovation but the staff went above and BEYOND to accommodate. Kara and George were the 2 who helped me book a last min stay for my family. We booked 3 rooms with no issues. Kara and George knew my needs before I could say what they are. They... More 

Helpful?
Thank Cortney P
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Cortney, thank you for your review. I'm delighted to hear that you and your family found our staff accommodating, knowledgeable and friendly, and hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

1 review
Reviewed 4 weeks ago via mobile

My wife and I stayed at the Maplewood while going to CNY Fertility Center for treatments. We took advantage of the free shuttle service to and from our appointments, and our driver Debbie is the best! She always greeted us with a smile and made us fee comfortable. Thank you for all the safe trips and putting up with my... More 

Helpful?
Thank Steve E
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Steve, thank you for your review. I'm happy to hear that you and your wife enjoyed the company of Debbie throughout your trips to and from appointments, and hope to continue to have you back in the future! As Always, Your Maplewood Suites Management Team More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

The hotel is great...clean and modern. The room is a nice size and comes with complimentary bottles of water and snacks. George at the front desk was very efficient, friendly and accommodating when we asked to be moved away from the bar. Will definitely be back!

Helpful?
Thank A TripAdvisor Member
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Thank you for your review. We're delighted that you appreciated the complimentary beverages and snacks awaiting your arrival, and the friendliness of our staff, especially George, with making sure your stay was as comfortable and stress free as possible. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

Ottawa, Canada
1 review
Reviewed 4 weeks ago via mobile

Great hotel. Room spotless and the check in was great. We were given a room over the bar, but George was fabulous and was able to switch it for us immediately. Nothing was too much trouble. He was friendly and made sure we knew the location of all amenities.

Helpful?
Thank Danielle Z
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay, responded to this review

Danielle, we're glad to hear that George was friendly and accomidating, in making sure your stay was as comfortable and stress free as possible. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Maplewood Suites Extended Stay is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay

Address: 400 7th North St, Liverpool, NY 13088-6626 (Formerly The Maplewood Inn)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $147 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maplewood Suites Extended Stay 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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Questions & Answers

Here's what travellers have asked, with answers from Maplewood Suites Extended Stay staff and other travellers.
4 questions
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Questions? Get answers from Maplewood Suites Extended Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a long ways from the bar”
 of 5 bubbles wmH_13, 26 Nov 2016 | Read review
“south side has adjoining rooms and quieter section”
 of 5 bubbles ransomfamily2016, 9 Nov 2016 | Read review
“We stayed on both the first and second floors - both rooms were nice.”
 of 5 bubbles moglejm, 7 Nov 2016 | Read review
“The rooms have a range top, clean and neat!”
 of 5 bubbles cortneyp823, 5 Nov 2016 | Read review
“Room 237 is our favorire”
 of 5 bubbles jenniferberry2016, 29 Oct 2016 | Read review
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