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Maplewood Suites Extended Stay - Syracuse/Airport

Expedia.comUSD 134*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Maplewood Suites Extended Stay - Syracuse\/Airport
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708 Reviews from our TripAdvisor Community

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There are newer reviews for Maplewood Suites Extended Stay - Syracuse/Airport
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Showing 701: English reviews
Rochester, New York
Reviewed 17 April 2017

Our stay was very pleasant. The staff was attentive and helpful. The room was clean and everything worked. The buffet breakfast was the best we've ever had in a hotel. We will definitely be back to use the shuttle to the mall for our Christmas shopping.

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Helpful?
1Thank mouselvr1960
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

We're happy that everything was top notch for you during your stay, and even more ecstatic to hear that you'll be back to shop with us for Christmas! Be sure to check out our Shop and Stay package for some added treats and shopping discounts, or even catch a show with our Comedy and Comfort package. We truly appreciate your...

Watervliet, New York
Reviewed 16 April 2017

I had 2 different trainings over 2 different weeks, and I was assigned a room at Maplewood Suites Extended Stay each time. Both times, I was pleased with the rooms I was assigned. The decor was clean, modern and comfortable. There were complimentary snacks left in the rooms, cold water in the refrigerator, and Kerrigan coffee makers in the room....

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Helpful?
Thank Erica_D_traveler
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

Erica, that would cause quite a panic for many! I'm delighted to hear that we were able to locate and ship your computer in a timely manor. We are quite proud of our team here and truly appreciate your feedback, which I will be sure to pass along to Michelle D. We look forward to having you back to enjoy...

Reviewed 10 April 2017

this hotel was very nice, staff was friendly, rooms were clean, decor was very modern and nice. Free breakfast was good. Free Starbucks coffee machine in lobby...whaaaaaaaat nice touch. They have a shuttle that takes you anywhere within i think 5 miles so my mom was able to get to church for Palm Sunday without waking me up :) My...

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Helpful?
1Thank Michelle R
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

Michelle, I'm happy to hear that we could be a convenient hotel for your stay in the Syracuse area, with our shuttle service, breakfast and friendly team members. I apologize for the pool being closed at the time you were looking to use it. We only close the pool during open hours if a cleaning is necessary, due to an...

Savannah, Georgia
Reviewed 9 April 2017 via mobile

I was in town to care for my college child who had to have surgery. Michelle found us a quiet room for rest. She helped us in multiple ways each day! The breakfast staff were pleasant and there to serve. Our housekeeper went out of her way to work around our therapies. I will return.

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Helpful?
1Thank Gottarelaxinsav
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

We hope your child is well on their way to a successful recovery! I'm happy to hear that we were able to go above and beyond accommodating you during this difficult time, and greatly appreciate your feedback. As Always, Your Maplewood Suites Management Team

Reviewed 6 April 2017 via mobile

Excellent hotel. Great location. Much to do in area. Hotel staff was very accommodating especially George at the front desk. I will b back many times to come. And the food and bar also very nice with good eats..

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Helpful?
Thank william s
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

William, we appreciate your feedback and are happy to hear that you'll be back, especially due to our location, on-site restaurant and friendly staff, which I will be sure to pass along to George. As Always, Your Maplewood Suites Management Team

Ohio
Reviewed 4 April 2017 via mobile

Comfortable room. Nice free breakfast. Pool, gym, and free drinks available. Decent Wi-Fi and a big TV. Convenient shuttle service. Hope to come back soon and visit the big mall nearby. Thank you for the restful night.

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Helpful?
Thank R0b3000
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

We hope you return soon for a mall trip as well! Be sure to check out our packages, including "Choose Your Destiny" to help you receive the best value. I'm delighted to see that you enjoyed our shuttle service, breakfast, pool, fitness center and complimentary drink vouchers upon check-in. We appreciate your feedback, and look forward to your next visit...

Albany, New York
Reviewed 4 April 2017

I was traveling for work for awhile and I have never been to a hotel that has been so welcoming. I can't believe how beautiful and comfortable the rooms were! George was amazing, he was so kind and was lovely to talk to. Matt and Mark were very helpful, if I had an issue with my room they quickly helped...

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Helpful?
Thank BowTiesAreCool17
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

Thank you for taking the time to leave us a review. I'm happy to hear that you found comfort in our hotel during your business travels. I will be sure to pass along your kind words to George, Matt and Mark. We will also join you in crossing your fingers for future trips to the Syracuse area! As Always, Your...

Pine City, New York
Reviewed 4 April 2017

We come to stay in Syracuse regularly. We will stay no where else but here. A few years ago, they were updating, fixing and improving everything. Hats off to the team that was in charge of the remodeling. What a beautiful place to stay!! The rooms feel like you are in the pages of a designing magazine. The colors and...

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Helpful?
2Thank michellepartyof12
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

Michelle, your kind words have warmed our hearts on this rainy day! We're overjoyed that you and your family find comfort and convenience in our hotel, during your stays in the Syracuse area. Guest satisfaction is our top priority, and I'm happy to see we excel in this aspect for you. We look forward to having you back in the...

Reviewed 3 April 2017 via mobile

I was in town to do some work and him been in Syracuse dozens of times. I will always come to the Maplewood. The rooms are designed perfectly for people who want to relax but still work. They accommodate you with an amazing breakfast free snacks water and also have a wonderful gym and swimming pool to allow you to...

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Helpful?
Thank Mark R
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

Mark, I'm happy to see that you find comfort in our hotel, while having the ability to get work done in your suite or the downstairs public areas, as well as appreciate our fitness center and pool while away from home. Thank you for your review, we look forward to having you back! As Always, Your Maplewood Suites Management Team

Syracuse, New York
Reviewed 3 April 2017

My experience was fantastic. The staff was exceptionally nice and very helpful. The rooms were sparkling clean and very modern. Soft bed with lots of fluffy pillows. There was a hot plate,microwave, keirug, refrigerator, sink plus utensils to cook and eat with. The bathroom has a square raindrop type shower head along with a handheld wand. I even loved the...

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Helpful?
Thank gunrsambo
JRODRIQUEZ, General Manager at Maplewood Suites Extended Stay - Syracuse/Airport, responded to this review

Thank you for taking the time to leave us a review. We're overjoyed to hear how much you enjoyed our staff, room amenities and breakfast variety. We hope to have you back in the future! As Always, Your Maplewood Suites Management Team

231 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Maplewood Suites Extended Stay - Syracuse/Airport is by design your home while you are visiting Syracuse. The hotel offers kitchenettes in all guestrooms, complimentary hot breakfast, wireless Internet everywhere, and after a long day you can cool off in the brand new indoor pool. Be sure to check out the state of the art fitness center featuring treadmills, elliptical machines, free weights and more. At the crossroads of the New York State Thruway and Route 81, you are available to escape with ease and travel to the West towards Niagara Falls, or towards the East to New York City. North from this location is Watertown and Fort Drum, while you can travel South to Ithaca and Binghamton. We are just minutes from Syracuse Hancock International Airport, Destiny USA Shopping Center and the New York State Fairgrounds. ... more   less 

Additional Information about Maplewood Suites Extended Stay - Syracuse/Airport

Address: 400 7th North St., Liverpool, NY 13088 (Formerly The Maplewood Inn)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $166 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Maplewood Suites Extended Stay - Syracuse/Airport 3.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
The Maplewood Hotel Liverpool
Maplewood Hotel Lily Dale
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Questions & Answers

Here's what travellers have asked, with answers from Maplewood Suites Extended Stay - Syracuse/Airport staff and other travellers.
6 questions
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over a year ago
Kingston, Canada
6 days ago
Tonawanda, New York

See all questions (6)

Questions? Get answers from Maplewood Suites Extended Stay - Syracuse/Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all are great!”
ronf204, 18 May 2017 | Read review
“I would ask for the 1st floor. The pool, restaurant, breakfast, bar, George are all there, so why wait for an elevator?”
wilberj2017, 6 May 2017 | Read review
“My first room on the 1st floor had a fantastic rain shower, the 2nd floor room did not but was still great.”
Erica_D_traveler, 15 Apr 2017 | Read review
“Honestly kind staff”
atayisa, 19 Mar 2017 | Read review
“We like the first floor rooms on the other side of the hotel farthest from the bar.”
iworkouuut2, 7 Mar 2017 | Read review
5 of 5
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USD 134* /night
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Booking.comUSD 191
TravelocityUSD 134
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Prices are for 1 room, 2 adults
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