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Best Western Plus Liverpool-Syracuse Inn & Suites

Booking.comUSD 123*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Best Western Plus Liverpool-Syracuse Inn & Suites
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562 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Fort Myers, Florida
Reviewed 1 week ago

The staff is outstanding at this Best Western especially Melinda and Akeela. They go out of their way to make sure everything is as you like it. The breakfast bar is well stocked. The counters are kept clean as is the eating area.

Review collected in partnership with Best Western
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Helpful?
Thank noann874
General M, Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! I am glad to hear that our front desk ladies were attentive and pleasant. We look forward to you visiting us again.

Monroe, NY
HOTEL’S FAVOURITE REVIEW
Reviewed 16 April 2017

Family of 5 visiting SU for college tour stayed overnight on 4/12. Nice size room. Near Destiny mall for evening dinner and activities. Room had 2 tv, 1 small fridge, 2 bed and 1 sofa bed. Breakfast had self make waffle and chicken with gravy and biscuits. Great place at a great price. Definitely recommend for family.

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Helpful?
Thank dadof3boys
About Hotel's Favourite Review
General M, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! We are glad to hear that you enjoyed your stay during your visit to University. We hope to see you again.

Hammond, Indiana
Reviewed 1 week ago

Our stay was VERY nice. The Staff at check in and out were incredible! Everything to make you feel comfortable while on the road. The breakfast was excellent and even though there were many guests, it was plenty!

Review collected in partnership with Best Western
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Helpful?
Thank John H
General M, Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! We are glad that we were able to give you a pleasant experience on your travels. We look forward to you stopping in again!

San Jose, California
Reviewed 1 week ago

Our family recently stayed at this property for three nights (2 rooms) for Syracuse Univ. graduation. It was the ideal location - close to the university but in a quiet location. Our rooms were very clean and the beds were super comfortable. There were plenty of outlets and the desk was easy to sit at for work. The staff was...

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Helpful?
Thank Julie V
Reviewed 2 weeks ago via mobile

We stayed on a Friday night for graduation weekend for Oswego. The hotel had signs welcoming graduates and the family's a nice touch. Staff was very nice and attentive. Room was clean ,dark though, could use some more lighting . Nice hot tub and pool area and gym. Breakfast area was clean and well stocked and food was good. A...

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Helpful?
Thank Kingmoon
Chagrin Falls, Ohio
Reviewed 2 weeks ago

I have stayed at this hotel several times and I had a great experience, but this last time was an unwelcome surprise. Usually the staff has been friendly and accommodating, but during my most recent stay I not only had to wait 15 minutes to check in (no one else was waiting), but the front desk person was rude as...

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Helpful?
Thank ALilac915
BestWesternHotels, Corporate at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

Fredericksburg, Virginia
Reviewed 3 weeks ago via mobile

Very clean hotel price was really good. An it's right off of I 90 clc friendly I came in to a smile an a greeting. Which was nice after a long trip from va. The pool was clean an the hot tub feels great on the joints. Exercise room was good everything worked. Breakfast was ur typical breakfast. But very...

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Helpful?
Thank P2972CPdanielm
General M, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for giving your feedback. We are glad to be accommodating for all travelers. We welcome your return visit as you pass back through!

Kittery, United States
Reviewed 4 weeks ago

Close to 2 interstates for convenience and easy to get to. Very good HOT breakfasts, many facilities available in the area. The personnel were very friendly many offers for help, if needed. Our check out time needed to be extended for at lest one hour and they were very accommodating to take care of that for us. We had 3...

Review collected in partnership with Best Western
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Helpful?
Thank 805gilberts
General M, General Manager at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! We were sorry to hear of your loss. I am glad that we were able to provide you and your family a comfortable place to stay in your time of grieving. Regards, Tabitha

Milton, Ontario, Canada
Reviewed 22 April 2017

Staff was excellent. Room was spacious and comfortable. Access to highway was easy. Ask for a room that's on the side away from the highway. Breakfast could get some improvement. But hey, the price is right.

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Helpful?
Thank Michael Z
General M, Assistant Manager Tabitha at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your valued feedback! We are glad that you found our location convenient and comfortable. We will take your suggestions for breakfast into consideration as we are consistently looking to improve our selection. We look forward to seeing you in the future!

London, Canada
Reviewed 21 April 2017

Not one person - they were too busy chewing gum-front desk was left unattended with all kind of documents from other travellers in full view. I have many photos of the room showing how neglected everything was. Hair in sink - towels falling apart - dirty mirrors(2 of them) - 2 small pieces of soap (we were 2 in the...

Review collected in partnership with Best Western
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Helpful?
Thank Nicole M
General M, Assistant Manager Tabitha at Best Western Plus Liverpool-Syracuse Inn & Suites, responded to this review

Thank you for your feedback. I apologize that you did not have a pleasant stay. We strive to provide a home away from experience for all our guests. I have addressed our housekeeping staff regarding your stay. We hope that your future stays will be more pleasant.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Best Western Plus Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Parkway, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $137 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Family Hotel in Liverpool
#4 Romantic Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Liverpool-Syracuse Inn & Suites staff and other travellers.
1 question
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Marysville, Washington
17 days ago

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Questions? Get answers from Best Western Plus Liverpool-Syracuse Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think any room would help to prevent the high level of noise permiited at this hotel.”
ALilac915, 14 May 2017 | Read review
“Pick a room that is facing away from the highway and stairwells.”
OttawaDavid12, 22 Mar 2017 | Read review
“Thruway noise was heard from my room facing thruway with windows closed, try other end if possible. Noise not bad.”
NYTriper, 9 Dec 2016 | Read review
“Higher up if possible”
110lilys, 17 Nov 2016 | Read review
“Lots of ground floor rooms (not walk-out). 2 storey hotel with elevator.”
berniken, 17 Oct 2016 | Read review
5 of 5
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USD 123* /night
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Prices are for 1 room, 2 adults
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