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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

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BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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537 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Start your review of BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites
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Napanee, Canada
Reviewed yesterday NEW

My wife and I were on a trip to Texas and back and we stayed at several Best Western's including the "Plus" hotels during our trip. Unfortunately this one did not measure up to one of the "Plus" hotels that we stayed in. The room was comfortable but when we opened the refrigerator the stench was terrible. The clerk came...

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Helpful?
Thank PJ M
Latham, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 February 2017

Very friendly crew From the front desk, bar and restaurant Every look like very friendly ( greetings, smile) I planning do a mini vacation with my kids and stay at this location for two day. At the bar, the bar attendant was very friendly, smile, very important she explained what was on the plate of the day and suggested a...

Review collected in partnership with Best Western
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1Thank Juan Carlos F
About Hotel's Favourite Review
General M, Assistant General Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next time!

Glendale, New York
Reviewed 2 days ago NEWvia mobile

Great staff. Very friendly staff. They make you feel welcomed. Clean rooms. Close to Oswego University and Upstate Medical. 10 mins away from Destiny USA Mall. Stay here. You will not be disappointed.

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Helpful?
Thank catt143
ottawa
Reviewed 3 days ago NEW

My 13-year old daughter and I stayed for three nights in mid-March while away on a girls shopping trip. The front desk staff were very welcoming upon our arrival, and they helped us out when we needed to extend our stay due to terrible weather. The staff went above and beyond to make sure we were safe and comfortable. On...

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Helpful?
Thank Staci R
Ny
Reviewed 5 days ago NEW

Hotel was understaffed and not able to control wrestling team of young boys and their coaches. Pool and hot tub completely taken over by little boys and negligent rude coaches/parents who allowed and encouraged the behavior! One man staff unable to control it. Noisy guest rooms, noisy highway, no pool towels, no jets in hot tub, food was bad- really...

Review collected in partnership with Best Western
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Helpful?
Thank Stacy A
BestWesternHotels, Corporate at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Hello, Stacy. We're sorry to hear about the issues that you experienced while you were with us. We have addressed these issues with our staff. We appreciate your feedback and hope that you will give us another chance if you visit the area again.

Montreal, Canada
Reviewed 1 week ago

Hotel is clean, price per night was very affordable, breakfast buffet has more choices than most hotels and food is good. Rooms are spacious, comfortable. Indoor pool was a big plus. Small fitness centre but still very appreciated. Well located and easy to get to Destiny USA.

Review collected in partnership with Best Western
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Helpful?
Thank nadiag788
Morrisville, Pennsylvania
Reviewed 2 weeks ago

my wife and i have stayed here two times this year. the staff was very courteous and helpful. room was nice, bed was very comfortable. breakfast was good. price was right. we will stay here again when we are in the syracuse area.

Review collected in partnership with Best Western
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Helpful?
Thank jim m
General M, Assistant Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for staying with us again and providing valuable feedback! It is very nice to hear your enjoyed the room and our breakfast. Our staff is here to make your stay as secure and enjoyable as possible. We look forward to seeing you again!

Buffalo, New York
Reviewed 2 weeks ago

Wonderful hotel and wonderful staff. This place really sets the bar high for hotels all across America. Pool was great, hot tab was great, internet was great, and breakfast was great. Overall I'd stay at this hotel every time I'm in the area if I can.

Review collected in partnership with Best Western
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Helpful?
Thank G3688AVantoined
General M, Assistant Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It is very nice to hear your enjoyed the amenities that we have and our breakfast. Our staff is here to make your stay as secure and enjoyable as possible. We look forward to see you again!

Ottawa, Canada
Reviewed 2 weeks ago

Stayed two nights over the weekend - it was full with cheer leaders staying for a competion but the hotel ws quiet and well managed despite the energetic kids. The breakfast room is spacious but seating is limited. Food is the typical oatmeal, waffles, eggs, and toast. We had a heating problem with our room and management was very accommodating...

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Helpful?
Thank Michael F
General M, Assistant Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! Our staff strives to ensure that they provide a positive and inviting atmosphere for a home away from home experience. We appreciate your patience in resolving the heating matters for your room. We hope to see you again!

Reviewed 3 weeks ago

Rooms are beautiful and clean. VERY comfy bed, I slept like a baby. Staff is kind of scarce. It is very quiet and relaxing. The Jacuzzi room was pristine. Free wifi and the TV has On Demand which was very nice.

Review collected in partnership with Best Western
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Thank 469christad
General M, Assistant Manager at BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites, responded to this review

Thank you, for your valued feedback! It was nice to hear you enjoyed your stay. We look forward to seeing you next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites

Address: 136 Transistor Pkwy, Liverpool, NY 13088-6015 (Formerly BEST WESTERN PLUS Liverpool Grace Inn & Suites)
Region: United States > New York > Finger Lakes > Liverpool
Price Range: $123 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Best Western Liverpool Grace Hotel Liverpool
Best Western Liverpool Grace Inn And Suites
Liverpool Best Western
Hotel Style:
#1 Green Hotel in Liverpool
#3 Business Hotel in Liverpool
#4 Family Hotel in Liverpool
#4 Romantic Hotel in Liverpool
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Liverpool-Syracuse Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room that is facing away from the highway and stairwells.”
 of 5 bubbles OttawaDavid12, 22 Mar 2017 | Read review
“Thruway noise was heard from my room facing thruway with windows closed, try other end if possible. Noise not bad.”
 of 5 bubbles NYTriper, 9 Dec 2016 | Read review
“Higher up if possible”
 of 5 bubbles 110lilys, 17 Nov 2016 | Read review
“Lots of ground floor rooms (not walk-out). 2 storey hotel with elevator.”
 of 5 bubbles berniken, 17 Oct 2016 | Read review
“No idea, maybe stay away from trnpk side?”
 of 5 bubbles 683sbg, 5 Jul 2016 | Read review
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