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Courtyard Lake Placid

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499 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Syracuse, New York
2 reviews
Reviewed 5 days ago NEW

We loved the hotel! The were very friendly and the hotel was very clean. IT was located in a great spot really close to the town! We will stay here again. The kids loved the indoor pool and the free breakfast was very good.

Thank jwilber
Marco Island, Florida
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 week ago

Been coming here for six years. Every year better then the last. This year was terrible. I checked in late with Trace who is by far the best employee this hotel has and most Marriott 's. after checking in it all went down hill quick. I needed bedding to make up the couch for my son the girl that brought... More 

1 Thank Pete S
Cailin M, Guest Services at Courtyard Lake Placid, responded to this review

Dear Pete S, Thank you for taking the time to review your most recent stay at the Courtyard Lake Placid. Please accept our most sincere apologies for your inconveniences. Your loyalty to Marriott is very much appreciated and we would love for you to give us another chance to make it right. Your concerns have been relayed to the proper... More 

Lake Grove, New York
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

The Courtyard Lake Placid is off the Main Street strip of hotels and restaurants. It's a boutique type hotel that's more like a resort. My husband and my two teenagers stayed only one night in November but we had a great time. We had a one bedroom King room with sofa bed and a fireplace. The mattress was very comfortable... More 

Thank Ann Q
Mead, Colorado, United States
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 October 2016

The Adirondacks are beautiful and the external look of this hotel is natural and pretty. Inside it's only ok, front desk service was just ok. As a platinum Marriott member there is usually a gift of some kind, they didn't even acknowledge my membership. I know it sounds snobby but it's what is promised and not delivered. The room was... More 

3 Thank Lorrie B
Cailin M, Bench GM at Courtyard Lake Placid, responded to this review

Dear Lorrie B, Thank you taking the time to review your most recent stay at the Courtyard Lake Placid. Your loyalty to Marriott is much appreciated, and I would like to extend my deepest apologies for not living up to your- or our standards. We would love to have you stay at our property in the future, please do not... More 

Franklin, New Jersey
Level Contributor
74 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 October 2016

This hotel is NOT withing walking distance from Mirror Lake or Lake Placid and all travel must be realistically done by vehicle. I am not reviewing a stay here, as our reservation was lost, but our distressing experience with this hotel on this trip. We arrived with confirmed reservations made through the Lake Placid Tourism Bureau months in advance. That... More 

3 Thank Nathan F
Cailin M, General Manager at Courtyard Lake Placid, responded to this review

Dear Nathan F, Thank you for your comments. We have made the appropriate departments aware of your experience. Please accept our apologies for any inconvenience. Kind Regards, Cailin M. More 

Rutland, Vermont
Level Contributor
208 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 318 helpful votes
Reviewed 16 October 2016 via mobile

If you're looking to stay in Lake Placid and want to spend some of your time in the hotel relaxing, this is a good place. If you're in Lake Placid to mostly do tourist things outside and will really only sleep at the hotel, then you're better off staying somewhere else. This place is expensive. Built like an Adirondack log... More 

2 Thank lhousesoccer
Cailin M, General Manager at Courtyard Lake Placid, responded to this review

Dear lhousesoccer, Thank you for taking the time to review your stay at the Courtyard Lake Placid. While our rates are competetivive with the other hotels in Lake Placid, there are a few times a year that are "peak" seasons. We would love to have you stay again, please give us a call to check the rates for you! Thank... More 

Portland, Oregon
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 October 2016 via mobile

We frequent Marriott Courtyards and while this is a very pretty facility, the staff is not as professional as most. No "Thank you for your elite status, we appreciate your business." The Bistro staff was more interested in visiting with each other than giving good service. One staff member even had on slippers. Just a bit laid back and that... More 

8 Thank Gayle T
Cailin M, General Manager at Courtyard Lake Placid, responded to this review

Dear Gayle T, Thank you for taking the time to review your stay at the Courtyard lake Placid. We have brought your concerns to the attention of the team. There are some newer team members, but that is no excuse for not giving you the service that will make you want to return. These are issues that will be addressed... More 

Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 September 2016

This hotel is one more reason why Marriott is the best name in hospitality. The property is beautiful and fresh. The exterior is lovely - Adirondack style. The team is friendly and professional - making you feel that your stay is in good hands. Alex, the overnight general manager, was a standout. On only her third day with Courtyard, she... More 

1 Thank CityGirlWrites
Cailin M, General Manager at Courtyard Lake Placid, responded to this review

Dear CityGirlWrites, Thank you so much for your glowing review of your stay at the Courtyard Lake Placid! Alex is a newer team member, but she is quickly making a positive impact on our guests. We look forward to seeing you again, whenever your travels bring you to Lake Placid! Kind Regards, Cailin M. More 

Amsterdam, New York
Level Contributor
15 reviews
5 hotel reviews
Reviewed 6 September 2016

I had the pleasure of staying in Lake Placid over Labor Day weekend this year. We stayed on a Friday-Saturday stay. Overall we were happy with our room which was located on the first floor. We would have preferred not to be on the first floor, but we were told the rest of the rooms were booked for weddings and... More 

Thank Nancy S
Management response:

Thank you for your post. I am glad to hear that the room you stayed in met your expectations both in cleanliness and comfort. More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 September 2016

We have stayed here on other visits to Lake Placid but it has been 6 years. The hotel has been maintained and renovated and is still a beautiful place to stay. It has the extra touches: the pool with the slate framed hot tubs, the cozy lounge with big comfortable chairs and the bistro with fireplace. The rooms are beautiful... More 

Thank kallimgmt
Management response:

Thank you for your post on TripAdvisor. We are so glad that your stay was so enjoyable. We hope to see you again soon! More 

518 photos of this hotel

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Courtyard Lake Placid

Address: 5920 Cascade Rd, Lake Placid, NY 12946-3488
Region: United States > New York > Lake Placid
Price Range: $159 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Lake Placid 3*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Priceline, Odigeo, Marriott and Travelocity so you can book your Courtyard Lake Placid reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Lake Placid Hotel Lake Placid
Lake Placid Marriott
Lake Placid Courtyard
Hotel Style:
#4 Business Hotel in Lake Placid
#6 Family Hotel in Lake Placid
#11 Romantic Hotel in Lake Placid
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Lake Placid staff and other travellers.
6 questions
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Seekonk, Massachusetts
6 months ago
Seekonk, Massachusetts
6 months ago
Churchville, New York, United States
Riverdale, NY
over a year ago

See all questions (6)

Questions? Get answers from Courtyard Lake Placid staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in the back is best towards the woods”
 of 5 bubbles 239lorrieb, 19 Oct 2016 | Read review
“we stayed in room 138. It was right nest to the stairs, and to the exit that leads to the back parking area. Convenient”
 of 5 bubbles O790ZXnancys, 6 Sep 2016 | Read review
“We love the end of the hall on 2nd floor.”
 of 5 bubbles kallimgmt, 3 Sep 2016 | Read review
“clean spacious rooms”
 of 5 bubbles TheAdjuster69, 29 Aug 2016 | Read review
“If you have 4 adults, make sure you ask for 2 queens when you check in and verify that they have this room available.”
 of 5 bubbles KarenErg, 4 Aug 2016 | Read review
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