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Hotel Le Cilaos

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1 room 2 adults 0 children
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Hotel Le Cilaos
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339 Reviews from our TripAdvisor Community

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Showing 19: English reviews
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Estavayer-le-Lac, Switzerland
Reviewed 3 weeks ago via mobile

This hotel was a pleasant surprise. We didn't expect much and made a last minute booking. The room was comfortable; the pool small but enjoyable. The restaurant ok. The staff were friendly, but couldn't speak much English. We could only get the wifi to work in the reception area. I would recommend this place if you're only staying a night...

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Thank yvonne273
Vienna, Austria
Reviewed 4 March 2017 via mobile

First of all, we have not made bad experiences like other reviewers as to the rooms. Our room no 116 situated closely to the pool was very modern and seems to have been refurbished recently. Beautiful bathroom and toilet, direct access to the lovely and modern pool area. Also the pool is up to date standard and has new tiles...

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Thank 320christophm
Chennai (Madras), India
Reviewed 31 January 2017

After driving up the winding road in pitch darkness and reaching this hotel late at night, I was wondering if it was worth it. Check in was quick and the receptionist was friendly and helpful. We got a lovely room with a big balcony facing front. When I woke up, thought I was in heaven with view from the hotel....

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Thank JamesCalmwater
Aerdenhout,, Noord-Holland, Netherlands
Reviewed 8 October 2016 via mobile

The hotel is situated in a spectacular scenery: the Cirque de Cilaos. For that is gets full points but so do all the other hotels in this town. It is in walking distance of the lake in the town-center and the thermal baths (15 -20 min) The hotel boasts 4 stars and a spa and heated swimming pool. The pool...

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Thank FrancesSH
Reviewed 10 November 2015

We can't confirm some of the negativ reviews and experiences. Its just an operating hotel company with many rooms and you can't expect the same individual attention and the quality of other private accommodations. But everything worked, the staff was quite friendly and you stay in the beautiful mountain town Cilaos.

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Thank anw71
Guy T, Responsable relations publiques at Hotel Le Cilaos, responded to this review

Thank you for your comment and we will always be at your disposal to satisfy you more.

Reviewed 27 October 2015

Certainly not a four star hotel compared to the other 4 star establishments we have visited on the same island. We were welcomed by a not very friendly male receptionist and offered a "drink welcome" which we gladly accepted. He then left us waiting in the lobby with our drink and we were waiting for him to let us know...

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Thank sarah n
London, United Kingdom
Reviewed 17 July 2015

We really enjoyed our stay here, just on the edge of town, roughly a 10 minute walk in. The rooms were extremely comfortable & spotlessly clean,housekeeping do a fantastic job here. Food, was not great.. Luke warm & a let down, especially breakfast which kept running out of food & even coffee. I loved the rustic charm of the hotel...

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Thank Poppy2k
Zurich
Reviewed 29 May 2015

- Staff at this hotel are exceptionally friendly and welcoming - Great Dinner/Breakfast room - to stay a while - lovely little spa area (bio sauna only, max 50 degree + steam bath) - food not specacular but nice and served in a "home-made" way. - location of hotel is awesome as you can see the wonderful panorama view. -...

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Thank LaCenterentola
Edinburgh, United Kingdom
Reviewed 30 September 2014

After several days trekking in the mountains this hotel provided a most luxurious base for us. It has lovely cotton sheets, baths in each room, fabulous views to the mountains. It us about 15 minutes walk from the centre of town.

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1Thank _alison_barclay01
Port Louis District
Reviewed 7 September 2014

I spent a lovely week end of August on the chill mountains of Cilaos with friends, good hotel, nice welcome, good room, good service as well as a warm corner at the bar. Staffs were very helpful, if you want to have a remote vacation far from the city noise that would be the place for one to resource himself....

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1Thank Robin7472

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Our creole-style establishment is the ideal place to rest and relax, and fully appreciate everything "Le Cirque de Cilaos" has to offer. The lounge, the bar, the rooms, the restaurant, the spa, offers you the best way to appreciate your stay, even for holidays or for business. Welcome in the heart of "Le Cirque de Cilaos, welcome to Cilaos, welcome at home. ... more   less 

Additional Information about Hotel Le Cilaos

Address: 40E, Chemin des Trois Mares, Cilaos 97413, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Price Range: $159 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Le Cilaos 4*
Number of rooms: 47
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Le Cilaos staff and other travellers.
4 questions
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Questions? Get answers from Hotel Le Cilaos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a front facing room”
  • Morning tea from the room
JamesCalmwater, 31 Jan 2017 | Read review
“The rooms on the mountain side are the best.”
Robin7472, 6 Sep 2014 | Read review
“201 good balcony with view but next to family room”
brookside123, 9 Aug 2013 | Read review
“get an upper floor, front room in the second building - the one away to the right as you approach the hotel. the morning view is stunning.”
melbourneonthego, 16 Jul 2012 | Read review
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