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Hotel Tsilaosa

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Hotel Tsilaosa
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255 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Atlantic Highlands, New Jersey
Reviewed 22 October 2016

This is a very nice hotel in the center of Cilaos. Very clean, large room. They had very little parking and if breakfast is not included in the price I would skip as there are awesome bakeries nearby. Staff was very friendly and spoke fluent English. Drive to Cilaos a bit difficult but it is worth it.

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Helpful?
Thank terry m
ROMAIN S, Directeur général at Hotel Tsilaosa, responded to this review

Dear Terry m, I would like to thank you very much for taking the time to express your feelings about your stay in our hotel. I am delighted that your stay was great and the staff was very friendly, your satisfaction is our priority. The atmosphere is really important we work on it every day. Once again, thank you very...

Turin, Italy
Reviewed 7 September 2016

Nice hotel located near the main area attractions. Kind staff and clean facilities. Wi-Fi, laundry service and parking available Excellent breakfast from 7 am in the adjacent salon de thé, where you can also have a break in the afternoon, with a warm cup of tea and a slice of home-made cake, top!

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Helpful?
1Thank Figaro_AB
ROMAIN S, Gérant at Hotel Tsilaosa, responded to this review

Dear Figaro_AB, We would like to thank you very much for writing this nice comment following your stay at Tsilaosa Hôtel****. We always do our best to ensure the best service to our customers, we are glad to know that you enjoy your stay with us. We would be delighted to welcome you back again at Tsilaosa Hôtel****. Best regards...

Inverness, United Kingdom
Reviewed 7 February 2016 via mobile

Stayed 2 nights with a walking trip in between. The village and area is amazing and sitting out on the balcony watching the sunrise before breakfast was just great. The bed was very comfy and we slept really well. The family are friendly and helpful. In the evening the father delivers a wine tasting in his cellar of local wines...

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Helpful?
Thank isobel p
SUZANNE D, Responsable relations clients at Hotel Tsilaosa, responded to this review

Dear Isobel, Thank you so much for letting us know about your stay with us. We are pleased to read you enjoyed your stay at Le Tsilaosa, and hope to welcome once again very soon. If you want to follow our news and special offers, follow us on Facebook at Hotel Le Tsilaosa 4 étoiles. Looking forward to seeing you...

Belgium
Reviewed 30 October 2015

We really enjoyed our stay in this charming, family hotel. Staff was really friendly and welcoming Rooms were nicely decorated and we loved the Jacuzzi in the bathroom when we came back from hiking. Minibar and tea/coffee maker in the room The breakfast buffet is served in the charming breakfast room with fresh eggs and breads, locally made jams and...

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Helpful?
Thank belgiantraveller
SUZANNE D, Responsable relations publiques at Hotel Tsilaosa, responded to this review

Bonjour ! A very huge thank you from Cilaos to... Belgium ! As you would read, we always thank you to let us how you feel about your stay with us, it always help us to provide you the best quality service ! I will let Mr Dijoux know about your comment about his little tour. I'm sure he will...

Hong Hong
Reviewed 5 October 2015 via mobile

We stayed at the Tsilaosa for only one night but it was fantastic. This hotel is very cute and charming! Our room had a balcony with a bistro table which looked over the main street . The room was adequately furnished, but honestly, I could have slept anywhere after the stressful drive to Cilaos. There is a mini fridge in...

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Helpful?
Thank TexanInHK
SUZANNE D, Responsable relations publiques at Hotel Tsilaosa, responded to this review

Dear customer, First of all, we thank you a lot for letting us know how you feel about your stay ! It is very important for us to know, so that we can always improve ourselves to do the best, and provide all of our customers with the best quality-service ! We are very pleased to see that you enjoyed...

Perleberg, Germany
Reviewed 22 September 2015

Here can you have a greatful stay in the circle of Cilaos. Breakfast ist very good. Staff speak english and german. It's an excellent startpoint for hiking. On the other side of the Street is a Restaurant for dinner.

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Helpful?
1Thank netsrot13
SUZANNE D, Responsable relations publiques at Hotel Tsilaosa, responded to this review

Dear customer, First of all, thank you very much for letting us how you feel. It's very important for us to know how our customers feel so that we can always improve ourselves to do the best. If you want to follow our news and receive special offers, follow us on Facebook at Hôtel Le Tsilaosa 4* ! It will...

Arrondissement of Saint-Paul, Reunion Island
Reviewed 2 September 2015

Very comfortable room and bed, giant corner jacuzzi tub in the bathroom, beautiful mountain view from the balcony, convenient location, all decorated with fine taste and attention. Friendly however discreet staff. Very rich breakfast including fresh fruits, a choice of tasteful teas and home made jellies, cheese and Italian ham... By far the best place in Cilaos, surely one of...

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Helpful?
Thank rixar974
SUZANNE D, Responsable relations clients at Hotel Tsilaosa, responded to this review

Dear customer, Thank you for this wonderful comment about our establishment. We are deeply thankful to have such nice customers ! We do our best everyday to satisfy our clients, and it's always a real pleasure to hear that you enjoyed your stay with us. If you ever want to heat about us, have our news, and even receive special...

Bali
Reviewed 4 August 2015

It is a nice place, carefully decorated and furnished. Particular nice is the tea salon and the stylish and tasty afternoon coffee, as well as the nicely presented breakfast. What was less positive was the lack of warm shower water in the morning and the chaotic management of the bookings (we were told two days before our arrival that due...

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Helpful?
1Thank Balimaster
SUZANNE D, Propriétaire at Hotel Tsilaosa, responded to this review

Dear Sir, First of all, we thank you a lot for having rating us on TripAdvisor, it is always very important for us to know how our clients enjoyed their stay at our hotel. It is even better when you have something to advise us to revise ! We are deeply sorry for the problems you had to deal with...

Yallingup, Australia
Reviewed 21 July 2015 via mobile

We had a king sized bed in a room with a north facing balcony, hence awesome views. Large bathroom with corner bath, though just shower head attached. Importantly in July, heater in bedroom and heated towel rail. Also a coffee maker with ground coffee, and bar fridge. We had breakfast one morning and it was very good with eggs and...

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Helpful?
Thank F1veStar
SUZANNE D, Propriétaire at Hotel Tsilaosa, responded to this review

Dear Sir, We always do our best to satisfy our clients, and we are happy to see that you had a great time at our hotel ! Note that we are going to restore the hotel, and even add rooms at an upper floor, including 2 honeymoon suites. If you are interested in having our news, and special offers, you...

Solomon Islands
Reviewed 26 May 2015

We sadly only had one night in Cilaos but we're pleased to have spent it at this hotel. Our children particularly enjoyed the large bath! The walks in the surrounding hills were really beautiful even if the weather wasn't perfect.

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Helpful?
Thank EclecticGourmet
SUZANNE D, Responsable relations clients at Hotel Tsilaosa, responded to this review

Dear Madam, we're glad that you liked your stay with us. Best regards

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
You are welcomed to our 4 stars hotel Le Tsilaosa, to enjoy a peaceful and joyful time for a long vacation or for a weekend in the town center of Cilaos, heart of the magnificent "Cirque de Cilaos". Located in the town center, our hotel is a perfect mixed between modernity and comfort and Reunion's tradition... With a breathtaking mountain view of the cirque and the Piton des Neiges mountain, we offer to our costumers the possibility to rest peacefully in your rooms with a "balneo" bathtub (available in all our rooms) or in our Salon de Thé, where you can taste our delicious homemade cakes and our teas from all around the world! At our hotel, we welcome you in French, English and German. Looking forward to see you, All members of Le Tsilaosa 4* Hotel staff. ... more   less 

Additional Information about Hotel Tsilaosa

Address: 21 Rue du Pere Boiteau, Cilaos 97413, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Pierre > Cilaos
Price Range: $142 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Tsilaosa 4*
Number of rooms: 15
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tsilaosa staff and other travellers.
1 question
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Questions? Get answers from Hotel Tsilaosa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Back room away from Main Street”
 of 5 bubbles terrymV8501HV, 22 Oct 2016 | Read review
“Upstairs you have a view to sunset and sunrise!”
 of 5 bubbles netsrot13, 22 Sep 2015 | Read review
“Ground floor rooms seem to be away from the dinind area noise.”
 of 5 bubbles Slav103, 18 Sep 2014 | Read review
“ask for a room not facing the street and with a mountain view”
 of 5 bubbles lisavanessa, 6 May 2014 | Read review
“Room 8 had a nice view”
 of 5 bubbles Nickmoad, 28 Apr 2014 | Read review
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