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The Holiday Inn Express in Lake Katrine is very nicely designed, well-equipped with fridge and microwave, clean, and has comfortable bedding and a really nice chaise lounge. We had no problems with any of the staff. The breakfast is fairly standard for these types of...More
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded today
Thank you for your review regarding our hotel. We are so happy that you enjoyed you stay with us but we are disappointed that you were bothered by the noise from the adjoining room and Rt9W. When you stay with us again, please remind us...More
Stayed here for two nights as my daughter was getting married at a nearby wedding venue in Saugerties. I had about 80 friends stay at the hotel also. The hotel is very new . The rooms are exceptionally clean and seemed larger than some of...More
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 3 weeks ago
Thank you for your review of the Holiday Inn Express and for choosing us to house your daughter's wedding guests. We are delighted that you enjoyed your stay with us and that you were able to take full advantage of the many amenities that we...More
A late check-in following an exhaustive road trip was met with a warm welcome and highly speedy check in process. The room assigned was “generously spacious’, bright, spotless and felt new all around. Bathroom had modern amenities and bright as well. Sleep comfort level was...More
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 31 March 2018
Thank you for your exceptional review of the Holiday Inn Express! We appreciate you comments about both our amenities and our staff. Please stay with us again when you are traveling in our area.
We had the best hotel stay that I could ever remember!!! We had great service, clean, courteous staff I would rate this on a scale of 1 to 10 --A 12!!! Compliments to the staff in all regards!!! John, Flow, Mary, and Ni!! Thanks so...More
Thank Brett B
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 26 March 2018
Thank you for your kind words regarding the staff at our hotel! We are delighted that you enjoyed your stay with us and we look forward to having you visit again.
Don’t book through a third party they will treat you like an idiot. Who knew that in 2018 when you book a hotel on Expedia or the other sites the hotel can treat you like you are staying there for free.
The staff on the...More
1 Thank bklyn550
Response from Christine V, Director of Sales at Holiday Inn Express & Suites Kingston-UlsterResponded 21 February 2018
We apologize for any difficulties that you incurred when checking in to our hotel regarding your Expedia stay. We do not receive information about third party bookings so this may lead to the confusion you encountered with our front desk clerk. We are happy that...More