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Fort William Henry Hotel and Conference Center

Groupon.comUSD 151*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 185*
USD 151*
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Fort William Henry Hotel and Conference Center
Fort William Henry Hotel and Conference Center
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918 Reviews from our TripAdvisor Community

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There are newer reviews for Fort William Henry Hotel and Conference Center
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Showing 909: English reviews
Preston
Reviewed 18 October 2015 via mobile

Really enjoyed brief stay in room 102 looking over lake in motel west wing. This was a great deal from Groupon and included $5 off breakfast. Food was terrific and service great at desk and restaurant. Food was basic but soft beds and quiet heating unit that cut on and off without waking us up.

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Helpful?
Thank RuthT88
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear RuthT88, Let me start by thanking you for your lengthy comments, on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. It was a pleasure having you as our guest. We hope to see...

Reviewed 16 October 2015

I called the hotel directly to book my room because of special needs and because of some reviews I had read regarding the Groupon rooms. The lady I spoke with to make our reservation was wonderful. After telling her the groupon rate, she offered me a King Lake View room at the same rate as the groupon. She answered questions...

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Helpful?
Thank Laurie S
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Laurie S, Thank you for sharing your many experiences at our hotel with other Trip Advisor travelers. In regards to your comments, I would like to thank you for your kind words. Our staff strives daily to deliver a product that exceeds our guests’ expectations. It is always nice to hear that our efforts are not only noticed, but...

Mastic Beach, New York
Reviewed 13 October 2015

my wife and i started coming to the ft william henry hotel for her birthday and it's become a great tradition. we stay in the Grand Hotel and absolutely love it. The rooms are clean, the staff is friendly and the guests always seem to be enjoying themselves. We just came back home to Long Island from another visit this...

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Helpful?
2Thank james m
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear james m , Thank you for those incredibly kind comments. It is greatly appreciated when our guests recognize the efforts of our staff, the individual ambiance of our hotel rooms and the ideal location we have on the southern end of beautiful Lake George. It was a pleasure having you as our guest. We hope to see you again...

boston
Reviewed 7 October 2015

This hotel was on the accommodations list for a nearby wedding over Labor Day weekend, and we wish we'd read the TripAdvisor reviews before we booked our reservation. The reception desk was understaffed so that the checking-in involved an unacceptably long wait. The lobby and other public rooms were in desperate need of renovation ~ not quite dumpy, but frayed...

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Helpful?
Thank sgpboston
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear sgpboston, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry that our guest rooms did not meet...

Clifton, New Jersey
Reviewed 5 October 2015 via mobile

We went last weekend. After a morning of going up Prospect mountain we arrived at 2:30. We were not able to check in yet so we went to lunch. We came back at 4:00 and to our surprise the room was still not ready. Check in is 4:00. Janice was so helpful she felt bad and went to find a...

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Helpful?
Thank Letin
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Letin, Thank you for taking the time to review our hotel on Trip Advisor. Your feedback will be of great help to others travelers to Lake George. We are very proud of Janice, and all of our staff. They make a commitment during our orientation process to treat every guest as family. We are glad to see the dedication...

Reviewed 4 October 2015

We stayed at this hotel with three other couples in August. The reservations were made months ahead for king bed lake view rooms for 5 nights. The other three couples had beautiful rooms on the 4th floor with view of the lake. When we checked in we were given the first room off the lobby facing the lake but with...

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Helpful?
1Thank Nancy S
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Nancy S, Thank you for taking the time to review our hotel on Trip Advisor. Your feedback will be of great help to others travelers to Lake George. We are very proud of Janice, and all of our staff. They make a commitment during our orientation process to treat every guest as family. We are glad to see the...

Utica, New York
Reviewed 1 October 2015

Pool was dirty and cold. We were out there at 10:00 am and the pool itself was not even cleaned yet. We laid in the sun for about 2 hours and no one ever came to clean it. The hotel itself is ok...little overrated if you ask my opinion. They don't even offer a continental breakfast for the price you...

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Helpful?
1Thank Michele s
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Michele S, Thank you for your comments. I apologize for any inconvenience you may have experienced. Our staff strives daily to deliver a product that exceeds our guests’ expectations. I am sorry you did not enjoy your stay to the fullest extent. We do hope you’ll reconsider allowing us to host you again. Thank you for this feedback! It...

Effingham, New Hampshire
Reviewed 1 October 2015

My company booked the Fort William Henry Hotel for our regional meeting. The property itself is beautiful with stunning views of the lake if your lucky to be on that side of the Hotel. I had called and asked for a lake view room however I was given a room on the second floor with a view of the car...

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Helpful?
Thank jgig
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear jgig, Let me start by thanking you for commenting on our hotel, in regards to your recent visit. Your feedback is very much appreciated and we use this information to improve. Our goal is to create a great experience for each of our guests. We learn from every comment. We are sorry regarding your negative experience at check-in. The...

Meriden, Connecticut
Reviewed 29 September 2015

Took a bus trip to the area for the Balloon Festival. Sam, not sure of his title, greeted us even before we got out of the vehicle. His welcoming and helpful attitude were echoed by every staff member that I met. I was given a room in the Grand Hotel building. As a 'solo' traveler I usually end up with...

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Helpful?
1Thank Linda L
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Linda L, Thank you for sharing your comments with other Trip Advisor patrons. We certainly appreciate your compliments and kind words. We are proud of the efforts our Management Team and staff put forth every day to insure our guests will have an experience that will bring them back time after time. It sounds like they succeeded. It was...

Massachusetts
Reviewed 29 September 2015

Great hotel, nice rooms and the view of the lake is good however the tree that is in the middle of the panoramic view could be taken down for a better view and it next to the pool. The breakfast is not included with the price and it is a bit pricey for just breakfast. we did not interact with...

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Helpful?
Thank Francisco C
SamLuciano, General Manager at Fort William Henry Hotel and Conference Center, responded to this review

Dear Francisco C , Thank you for commenting on our hotel. Your feedback will help other travelers make informed decisions. Our goal is always to create a great experience for each of our guests. The hotel is constantly going through renovations in one way or another, including the grounds. We take all comments into consideration. It was our pleasure having...

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Grand Lake Double Double Jacuzzi (27)
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Grand Lake King (24)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
One of the few area resorts open year-round, the Fort William Henry offers a variety of lodging accommodations with the perfect mix of historical elegance and today’s conveniences. There are three unique buildings to choose from - the upscale traditional grace of the Grand Hotel; the comfort of the Premium East Wing and the convenience of the Standard West Motel. All of our accommodations enjoy access to our extensive amenities, including an indoor pool with sauna and Jacuzzi, Olympic-size outdoor pool, several unique shops & boutiques, and three superb restaurants all on resort grounds. This historic Adirondack hotel is located on an 18-acre estate spanning the southern shore at the head of Lake George. A stunning location combined with beautifully landscaped grounds and world-class views of the many islands of Lake George and the surrounding Adirondack mountains. ... more   less 

Additional Information about Fort William Henry Hotel and Conference Center

Address: 48 Canada St, Lake George, NY 12845-1604
Region: United States > New York > Lake George
Price Range: $127 - $460 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fort William Henry Hotel and Conference Center 3*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Groupon, Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Cancelon, Travelocity, Ctrip TA, Cheap Tickets, getaroom.com and TripOnline SA so you can book your Fort William Henry Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fort William Henry Hotel Lake George
Fort William Henry Lake George
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Questions & Answers

Here's what travellers have asked, with answers from Fort William Henry Hotel and Conference Center staff and other travellers.
8 questions
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Questions? Get answers from Fort William Henry Hotel and Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely stay in the main hotel of you can, with a lake view. It is worth it.”
debbietY7232VX, 22 May 2017 | Read review
“No motel its absolutely gross, choose a suite its worth the money unless you like a little dirty shower”
striveforpeace, 20 May 2017 | Read review
“Definitely stay in the main building.”
rockd52, 17 May 2017 | Read review
“Ask for a room in the main building.”
RobertBG, 15 May 2017 | Read review
“Lake view is best, but all are good.”
SnowDude, 12 May 2017 | Read review
5 of 5
Groupon.com
USD 151* /night
View Deal
Booking.comUSD 170
Orbitz.comUSD 180
getaroom.comUSD 185
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Prices are for 1 room, 2 adults
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