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Sun Castle Resort

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123 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Saint Louis, Missouri
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 June 2015 via mobile

Went for a weekend with friends and it was perfect! Clean and spacious with lots to offer. Gorgeous porches over looking the water. Nice little beach area and dock area. They were really nice and great to work with. We had a small issue with the jacuzzi leaking into the downstairs and they were responsive and pleasant to work with.

Helpful?
Thank carrie b
Laurie J, Guest Relations Manager at Sun Castle Resort, responded to this review

Hello Carrie, Thank you so much for your kind words. SunCastle Resort is the perfect getaway for a friends weekend or a weekly family stay. We hope you will consider us once again and stay longer !! More 

New Castle, Delaware, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2015 via mobile

I have been going to Sun Castle resort for many years. When my husband and I were looking for lodging to attend Americade which is a large motorcycle rally always the first week of June,I looked back into Sun Castle resorts. We always book a villa down by the lake front. We have stayed in the one bedroom villa and... More 

Helpful?
1 Thank Catherine W
Laurie J, Manager at Sun Castle Resort, responded to this review

Thank You Catherine it was so great meeting you and getting to know all of the "Americade Family" This truly is a great way to start off our summer. We look forward to seeing you again and again...Your SunCastle Resort Family appreciate you and your family so much. More 

Pittsburgh, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 February 2015

We have young children and have been twice. It is our favorite place to stay: the accommodations are great. It feels like being at home - full kitchen to cook, comfortable beds, and lots of space. Balcony that looks out over the most beautiful lake in America. Plenty for the kids to do: 2 beaches for them to play in... More 

Helpful?
4 Thank Gary S
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for taking the time to share your experience at Sun Castle Resort. Since your last stay we have continued update some of the rooms and along the 15-acres of lakefront property. We hope to see you again soon! More 

Montauk, New York
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 November 2014

Went to Lake George and was recommended to stay at Sun Castle! It could not have been any better! Location and view was great, the staff were wonderful and the accommodations were clean and everything expected. I would recommend this resort to anyone traveling North visiting Lake George, you will not be disappointed.

Helpful?
3 Thank lgguest
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for your feedback on your stay at Sun Castle Resort. We are happy that you enjoyed your stay. We offer a number of different options across our 15-acres of lakefront property. As you pointed out, reaching out to our guest services team by telephone (+1-518-668-2085) or email (lakefront@suncastleresort.com) allows us to work with you to select the perfect... More 

Albany, New York
Level Contributor
114 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 November 2014

We stayed there for a wedding, I thought it was overpriced for the off season. Pool and rec area were closed. When we arrived temperature in townhouse was in the 40s. Two windows were open. We had to close windows and set the temperature high, it was not comfortable for several hours. There was also a filthy casserole dish on... More 

Helpful?
5 Thank Jack H
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for taking the time to review Sun Castle Resort. I have been the General Manager at SCR since August 2014 and we are disappointed that we did not meet your expectations during your stay. We focused on our housekeeping and maintenance practices during the 3Q and 4Q 2014 and we have implemented a number of new procedures to... More 

Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 October 2014

Attended a wedding in August, the food and hall was fantastic, but the accommodations were sloppy, cob webs in the bathroom, dirty stained carpets in the hall and bedroom and a few light bulbs were burnt out. The kitchen pots and pans were a few seasons overdue for replacement and there was "0" coffee filters. The price paid for the... More 

Helpful?
2 Thank James M
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for taking the time to provide a review of your stay in 2014. I became the general manager in 3Q 2014 and since that time, we have made a number of changes and improvements to Sun Castle Resort. Along with the executive head of housekeeping and our maintenance supervisor, we have changed the entire approach to our townhouses... More 

Plano, Texas
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 9 September 2014

The Sun Castle Resort is a decent place to stay, but not somewhere I'd go again. When we got to our unit, the air conditioning was turned off. The counters were covered with a layer of water/moisture as well as the mirrors in the bathrooms. Even the stair railing was sticky. The unit was not clean as I like, but... More 

Helpful?
2 Thank CarolB88213
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for sharing your experience at The Inn at Erlowest. We apologize for the housekeeping issues such as the air conditioner setting on your arrival. Our Executive Head of Housekeeping redesigned the entire process for our townhouse and villa housekeeping efforts over the winter months. The feedback from our guests in 2015 has been very good as we redoubled... More 

New York City, New York
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 9 September 2014 via mobile

My husband surprised me for my birthday with a trip to Lake George. We had two town homes 8A & 8B. We arrived at night so I wasn't really impressed upon arrival. The townhouse was clean and simply appointed with all of the essentials. In the morning I was wowed by the beautiful view of the lake! I wanted to... More 

Helpful?
2 Thank moe7272
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for sharing your experience at Sun Castle Resort. Townhouse 8A and 8B offer outstanding views of the lake and we are very happy that you had the time to enjoy the lake from the private deck combined with your own grill. We continue to renovate our townhouses and villas during our off-season months. This past winter many townhouses... More 

Toms River, New Jersey
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 September 2014

We stayed in a townhouse, Unit 7B for a few nights. The location of the resort is unbeatable - right on the water. There are docks which guests could use for their boats. Kayaks were free to use. There is an outdoor pool with a slide which the kids liked The townhouse itself was spacious, but I really thought that... More 

Helpful?
Thank ron v
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for taking the time to provide a review of Sun Castle Resort. Since your stay we have made a number of changes to improve our guest experiences while visiting with us. Our housekeeping and maintenance teams have changed the approach to the townhouses and villas with good feedback thus far in 2015. We have upgraded and corrected issues... More 

Level Contributor
103 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 1 September 2014 via mobile

Let's get it straight, this is no 5-(even 4) star resort. Expectation is everything, and thanks to some reviews, I came to Sun Castle expecting much more than what is there. That said, if you want beautiful views of Lake George, clean (yet dated) accommodations, then this place is wonderful. My family rented both villas and townhouses, and let me... More 

Helpful?
1 Thank Hodork
InnatErlowest, General Manager at Sun Castle Resort, responded to this review

Thank you for your stay in 2014 and taking the time to share your experience at Sun Castle Resort. As you pointed out, the villas and the townhouses offer distinctly different experiences. The villas are part of the original property and their construction dates back to the 1960s. Each villa offers a great view of the lake (with some literally... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the Adirondack Park, Sun Castle Resort offers over 1,000 feet of lake front property on beautiful Lake George, NY. Our townhouses and villas offer a variety of services with wonderful views of the lake and the Adirondack mountains. Our townhouses are two story buildings with full kitchen, family room, 2-bedrooms and 2 1/2 baths. The kitchens include full size refrigerator, stove and oven with a dishwasher along with a eat at kitchen bar. A dining table separates the kitchen from the family room space where many units include a gas fireplace. Family rooms enjoy large screen televisions and a deck facing Lake George. The master bedrooms have king size beds and a private bathroom. Many have private decks facing the lake. The guest bed rooms offer either queen size or two-twin beds depending on the unit. A bedroom entrance to the hallway bath provides privacy to the guest bedroom. Our villas are one story units that bring back memories of visiting the lake as a child. More rustic than the townhouses, the villas offer two bedrooms, and one or two baths depending on the unit. A large family room space faces the lake with outstanding views of the lake and mountains. Apartment size kitchens are available. Townhouses and villas are air conditioned and have heat. The property includes two beaches and playgrounds with spacious yard areas. Docks are available for daily or weekly rental and can accommodate boats of unto 35' in length and 12+' beams. An outdoor, heated pool along with complementary kayaks complete the water play activities for Sun Castle Resort guests. ... more   less 

Additional Information about Sun Castle Resort

Address: 3178 Lake Shore Drive, P.O. Box 271, Lake George, NY 12845
Region: United States > New York > Lake George
Price Range: $485 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sun Castle Resort 3.5*
Number of rooms: 34
Reservation Options:
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Also Known As:
Sun Castle Hotel Lake George
Hotel Style:
#4 Top resorts Hotel in Lake George
#8 On the Beach Hotel in Lake George
#10 Family Hotel in Lake George
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Questions & Answers

Here's what travellers have asked, with answers from Sun Castle Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome! 21b has a Jacuzzi... lol”
 of 5 bubbles jonponti, 1 Nov 2016 | Read review
“There are townhouses and villas. I like the villas because they are separate from each other.”
 of 5 bubbles Jamaica_Lover66, 13 Sep 2016 | Read review
“Morning sun can be dazzling - close curtains. Also use the interior door that can close off the bedrooms (in addition to the bedroom doors)”
 of 5 bubbles EileenS813, 23 Aug 2016 | Read review
“Ask for units with unobstructed lake views.”
 of 5 bubbles prlywtz_26, 6 Aug 2016 | Read review
“Some rooms are handicapped accessible. wifi ok but expected. Great reception at main Hotel where you can also enjoy a buffet bfast and pub.”
 of 5 bubbles chefjena, 28 Jun 2016 | Read review
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