We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS the Inn of Lackawanna

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS the Inn of Lackawanna
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

228 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for BEST WESTERN PLUS the Inn of Lackawanna
See the most recent reviews
Showing 220: English reviews
Ontario, Canada
Reviewed 11 October 2016

Nice clean hotel. Had a great shopping trip and a very enjoyable stay at this hotel. Rooms were clean and beds were comfortable. Lobby area was kept nice and clean and the staff were very pleasant. The manager was having a very difficult time with the computer system when we checked in so it took an extra couple of minutes....

Thank Linda P
Lewisburg, Tennessee
Reviewed 2 October 2016 via mobile

With the exception of a piece of broccoli on the wall, the room was fine. Internet service was fast & the bed was comfortable. The vanity in the bathroom is a bit high (I'm short so it was high to me). The breakfast could use improvement. We called ahead and was told what they have. However, there wasn't much. I...

Thank bitsmom_tn
Washington, D.C.
Reviewed 22 September 2016

Excellent service was provided as mentioned above and checked off on the survey. I don't think that it will be necessary to add any more additional information. Make sure you award Bob for his excellent service.

Review collected in partnership with Best Western
Thank Severino M
Reviewed 20 September 2016

Great location, nice staff but the rooms have gone down hill over the past few years. With all the new hotels popping up in the area, I don't want to leave but I will. The carpets needs cleaning. The bathrooms updated.

Review collected in partnership with Best Western
Thank jlofton
Suffield, Connecticut
Reviewed 19 September 2016

Comfortable, clean rooms. Friendly Staff. We stopped at this location because of a trip we were taking. We only stayed one night. The staff was very helpful. The beds were very comfortable. It was a good location from RTE 90 Several types of restaurants nearby. you do need a car.

Review collected in partnership with Best Western
Thank lymika2013
Altoona, Pennsylvania
Reviewed 19 September 2016

We have not had much luck with the Best Western chain in the past but decided to give this location a try after not staying at a Best Western in over 5 years. It was okay, nothing here wowed us. The hotel was clean but only as clean as it had to be. Not really detailed clean. The beds are...

Thank FamilyTrips98
Reviewed 18 September 2016

even though we had lots of complication, different arrivals et al, we were well served, even with a pro football game nearby that night... great breakfast, elegant room, bed a little too high off the ground for us shorter people... this is a fine outpost for downtown buffalo visitors, about a 10 minute drive except during rush hour, but it...

Rochester, New York
Reviewed 12 September 2016

This hotel was very nice. It was located a few blocks from the wedding which was very helpful I felt the bed was hard. otherwise it was a nice place to stay. Breakfast was ok but eggs were rubbery tasting, sausage was eatible but not great, waffles were wonderful.

Review collected in partnership with Best Western
Thank sew1951
Reviewed 6 September 2016

Our room was clean. The bed was very hard but had lots of pillows. If your on the short side you might not like the bathroom. The sink is high and set a little back. I was surprised at how high the side of the tub was. The fan came on with the bathroom light and it was loud so...

Thank eastertwingles
Chicago, Illinois, United States
Reviewed 29 August 2016

Friendly staff, clean and comfortable room. The hotel is what you expect and parking is convenient right in front. The hotel is in a nondescript area but is quiet. Free breakfast is the typical processed food variety.

Thank Jonathan652

18 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (13)
Pool/Beach Area (1)
Room/Suite (9)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (5)
Hotel & Grounds (3)
Business Centre/Function Rooms (1)
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Lackawanna
4.8 km away
Country Inn & Suites By Carlson, Buffalo South I-90
8.7 km away
Holiday Inn Express Suites Hamburg
9.3 km away
BEST WESTERN - On The Avenue
Show Prices
Show Prices
Show Prices
7.7 km away
Comfort Inn Cheektowaga
Comfort Inn Cheektowaga
#10 of 22 in Cheektowaga
302 reviews
4.8 km away
Hampton Inn Buffalo South/I-90
7.8 km away
BEST WESTERN PLUS Galleria Inn & Suites
Show Prices
Show Prices
Show Prices


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS the Inn of Lackawanna

Address: 2500 Hamburg Turnpike, Lackawanna, NY 14218-2507
Region: United States > New York > Lackawanna
Price Range: $111 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS the Inn of Lackawanna 2.5*
Number of rooms: 59
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Best Western, Priceline, Booking.com, HotelsClick, Agoda, Reservation Counter and Despegar.com so you can book your BEST WESTERN PLUS the Inn of Lackawanna reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lackawanna Best Western
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS the Inn of Lackawanna staff and other travellers.
2 questions
Ask a question
Cleveland, Ohio
3 months ago

See all questions (2)

Questions? Get answers from BEST WESTERN PLUS the Inn of Lackawanna staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring earplugs and your own pillow.”
 of 5 bubbles 941francest, 16 Oct 2016 | Read review
“rooms with even numbers are better-protected from sounds of trains passing about a half-mile to the east”
 of 5 bubbles DOUGANDPOLLY, 18 Sep 2016 | Read review
“Only three floors, so top floor could be best bet for quiet”
 of 5 bubbles 459scottw, 27 Jun 2016 | Read review
“We stayed on the 3rd floor and it was very quiet.”
 of 5 bubbles anncurtis24, 25 Jun 2016 | Read review
“Pass this hotel up”
 of 5 bubbles B2685IIjenniferj, 1 Mar 2016 | Read review
5 of 5