We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Inn at The Outer Harbor

{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
About
Location
Cleanliness
Service
Value
See why so many travellers make Inn at The Outer Harbor their hotel of choice when visiting Lackawanna. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you. Inn at The Outer Harbor is a family-friendly hotel offering a flat screen TV, a desk, and a telephone in the rooms. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travelers visiting Lackawanna. Inn at The Outer Harbor makes it easy to stay connected during your stay by offering guests free wifi. For guests with a vehicle, free parking is available. Close to Our Lady of Victory Basilica (2.0 km), a popular Lackawanna landmark, Inn at The Outer Harbor is a great destination for tourists. If you like cafes, Inn at The Outer Harbor is conveniently located near Rooster's Cafe and Tim Hortons. We’re sure you’ll enjoy your stay at Inn at The Outer Harbor as you experience all of the things Lackawanna has to offer.
Read more
Property amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Non-Smoking Hotel
Hot Tub
Tennis Court
Multilingual Staff
Self-Serve Laundry
Indoor pool
Show more
Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
Location
Full view
Getting there
Buffalo Niagara Intl Airport17 km
Niagara Falls Intl Airport33 km
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (284)
Filter reviews
271 results
Traveller rating
90
94
49
23
15
Traveller type
Time of year
LanguageEnglish
More languages
90
94
49
23
15
Show reviews that mention
All reviews downtown buffalo best western hotel room was clean close to downtown best westerns fitness center would stay here again quiet location short drive free breakfast up to date night's sleep hotel is located easy access great place to stay whirlpool closet
FilterEnglish
Updating list...
1 - 5 of 271 reviews
Reviewed 25 October 2018

No longer a Best Western but a La Quinta... The hotel is being renovated. The room we were in wasn't quite finished. Bath room had redone but the toilet wasn't bolted down. Fridge plugged in the narrowest part of the entrance. It was dusty and...More

Date of stay: October 2018
Thank WeLoveFoodTrucks
Reviewed 3 October 2018

There are so many descriptive words that I could come up with but FILTHY seems to top the list. I stayed there two nights, two too many. The room I was in hadn't seen a good vacuuming since the hotel was built. I gave it...More

Date of stay: September 2018
Thank beechhouse1
Reviewed 1 September 2018

To start, All of the staff were amazing. Any thing I needed they went the extra mile. The room I stayed in (125) was very big and roomy. The work getting done around the hotel was all during the day and the guys were doing...More

Date of stay: August 2018
Thank jason c
Reviewed 31 August 2018

In a nut shell, room was filthy, hair all over floor, in shower, dust on tables, coffee had been used and not cleaned or replaced,, tv didn't work ,no phone cord from wall to phone. No maintenance showed up, renos being done after midnight above...More

Date of stay: August 2018
1  Thank Les1954
Reviewed 25 August 2018 via mobile

I am still waiting on a call from the manager. Do NOT stay here. The room was being renovated, which was ok except they worked ALL night long! To top it off the bathroom did not work. I complained the next day but again no...More

Date of stay: August 2018
2  Thank melissa b
View more reviews
Questions & Answers
Ask a question
Javanna H
27 January 2017|
Answer
Response from lifeisverygood2 | Reviewed this property |
It's a pretty good sized hotel so I'm sure they could accomodate that many people in how every many rooms you would want to reserve. I would suggest calling them directly and reserve the rooms as soon as you have your dates... More
0
Votes
ironmike303
24 December 2016|
Answer
Response from LBC2COT | Property representative |
We most certainly do...your best bet, call us with a date and we can check availability for that evening and give you a good rate. Call us at 716-821-0030. My name is Bob and I am here until 3PM today, 12/23
0
Votes
Room Tips
"Stay somewhere else until construction is completed"
WeLoveFoodTrucks
24 Oct. 2018
Read review
"Just go somewhere else, please"
beechhouse1
2 Oct. 2018
Read review
"Let them get their renovations done first."
O4464HQdianer
13 Jun. 2018
Read review
"Say you don't want over the lobby...no view...."
dreamer_in_kw
9 Dec. 2017
Read review
Show More 
PRICE RANGE
USD 70 - USD 115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lackawanna best western
FORMERLY KNOWN AS
Best Western Plus The Inn of Lackawanna
LOCATION
United StatesNew YorkLackawanna
NUMBER OF ROOMS
59
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing