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Quality Inn & Suites Kingston

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Traveller (20)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent9%
  • Very good12%
  • Average22%
  • Poor22%
  • Terrible35%
1 week ago
“breakfast below the average ”
1 week ago
“Quite poor, and got worse each day”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
2 Star Hotel
All hotel details
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Rooms
8 Jul.9 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (226)
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1 - 5 of 222 reviews
Reviewed yesterday via mobile

Ordinary room. Loud fan. Dirty stairway carpets. Gave us a room far, far from the pool and front desk. Breakfast is restricted and signs asking for tips in abundance. Asked to print an article and while the front desk woman was friendly she clearly tried...More

Thank ShaLouise
Reviewed yesterday

Just do yourself a favor .... DO NOT STAY HERE THEY WILL MAKE UP CHARGES IF YOU WANT TO LEAVE BECAUSE THE PLACE IS DISGUSTING.. Staff rude. Can't believe they still hold and choice hotel flag... Location is =scary!!! pool is not heated and breakfast...More

Thank Preet S
Reviewed 1 week ago via mobile

The room is clean. But the ar conditioning is very noisy and for sleeping it’s a problem. The breakfast is poor. Only 3 options of food, no fruit at all and limited to choose one of the meal options. To stay one night ok, but...More

Thank Guilhermelcam
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 1 week ago

Guilhermelcam, Thank you for sharing your experience with us. I am sorry to hear that you did not thoroughly enjoy the breakfast , and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. Sorry to...More

Reviewed 1 week ago

I recently spent three days here. I would not recommend this hotel. It was quiet and the bed was comfortable. But everything else was quite poor. The stairwells were dirty. The decor is dated and it is obvious that regular maintenance is not being done...More

Thank danblase
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 1 week ago

danblase, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. We are continuously improving upon our services,cleanliness and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We hope...More

Reviewed 3 weeks ago via mobile

Stayed one night.... Almost left when we walked into stairwell to get up to our room. Peeling wallpaper, stained carpet, door not secure. Room had funny smell and terrible shower! Not worth the money. Restaurant wasn't much either. Ick.More

Thank bethg921
Response from Nerissa M, Guest Relations Manager at Quality Inn & Suites KingstonResponded 2 weeks ago

Dear bethg921, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to improve....More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Room Service
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Indoor pool
Details
Price range
USD 91 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
USD 91 - USD 208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (20)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
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Jack S
1 October 2016|
Answer
Response from paws0810 | Reviewed this property |
place is old internet slow - no clue - but I've been traveling all my life to all sorts of great hotels and not so great - hooking up an xbox in your room??? thats interesting - i have no idea... sorry - - the place is in... More
-1
Votes
Jayne K
24 September 2016|
AnswerShow all 4 answers
Response from danwstr | Reviewed this property |
When you book a room you always have to remember to specify you want a non-smoking or smoking room. Even so, I'm surprised the hotel wouldn't make the switch. Must have been a packed house that night.
0
Votes
paws0810
8 June 2016|
Answer
Response from Raul F | Reviewed this property |
Heavy traffic in the area and the gym is awful Better to stay closer to downtown Woodstock
0
Votes
Room Tips
"RUN go to best western plus right down the road"
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"Not sure I think only some rooms are renovated"
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"Don't be frustrated by the location being in a car dealership parking lot."
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"This time we stayed facing the Thurway didnt hear the traffic ."
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