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BEST WESTERN JFK Airport Hotel

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848 Reviews from our TripAdvisor Community

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Showing 709: English reviews
Sanibel
Reviewed 25 September 2015

We used the "park and fly" option at the hotel which worked well but the marvelous part was their serving breakfast, with eggs and sausage, starting at 5 AM. With jet lag, we were up early but travelers with early departures would also benefit. The room was very comfortable; the staff were outgoing, friendly and efficient.

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Helpful?
Thank travelerjj2014
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear travelerjj2014, Thank you for choosing the Best Western JFK, I am happy to hear that you found our hotel to your satisfaction and the staff service exceeded your expectations. We are pleased that you were also able to take the time to post your review and comments. All of us at the Best Western JFK look forward to your...

Hyde Park, United States
Reviewed 23 September 2015

I booked the hotel on line for the park and fly. The price quoted was significantly different than the price when I arrived. Being that I would have lost my money that I paid for the online reservation I could not go to another hotel. The Hotel Manager refused to do anything about it. I would not recommend this Hotel...

Review collected in partnership with Best Western
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1Thank George Cruger A
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear George Cruger A, Thank you for choosing the Best Western JFK. Again I apologize for the confusion, I just recently sent a personal email to you in regards to the charges. I hope the resolution is to your satisfaction. Please let know if you should have and further questions. Sincere apologizes again Lawrence Hou General Manager

Ocean City,MD, United States
Reviewed 22 September 2015

I always stay at the best Western JFK Airport Hotel when traveling from JFK Airport. the service is exemplary and most professional. The hotel staff is well trained and provides prompt attention to any requirement I may have Van service to and from the hotel is ALWAYS ON TIME.

Review collected in partnership with Best Western
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Helpful?
Thank Maxmillian C
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Maxmillian C, Thank you for staying at the Best Western JFK repeating guest such as yourself drive all us to be better and better everytime. All of us here evaluate the amenities, conditioning but most importantly what we can do better for our guest. And reviews and comments such as yours help spotlight some of those things for us....

Mansfield, United Kingdom
Reviewed 17 September 2015

I had an overnight (9pm-6am) layover in JFK so opted to go for this hotel despite it being quite pricey ($150), due to it being the closest airport to the terminals, and offering a 24 hour shuttle. On arrival (American, T8) you have to take the Airtrain to Federal Circle where all the hotel shuttles depart from. The shuttle took...

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Helpful?
2Thank EZYFlyer
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear EZYFlyer, Thank you for choosing the Best Western JFK hotel during your short time in NYC. We try to ensure that all our guest are able to get the best use of our amenities. Whether is early breakfast or high speed internet. I am sorry that there was insufficient outlets in the rooms for you. We will definitely look...

Norwich, CT, United States
Reviewed 15 September 2015

I was impressed, hotel neat and clean, staff extremely pleasant and helpful as well, they were very busy upon our arrival, but handle all of us with a smile. The fact that I could park my car there at the Air/Park was a good deal included with the room rate. The folks at the Air/Park were very friendly and explained...

Review collected in partnership with Best Western
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Helpful?
Thank Patricia D
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Patricia D, Thank you for choosing the Best Western JFK. We are happy that you found the convenience of the parking and location to the airport fit your needs while in traveling. Everyone here at the Best Western greatly appreciate the personal time to post your review. We hope to see you soon again. Sincerely, Best Western JFK

Reviewed 11 September 2015

Excellent staff and rooms at the Best Western JFK; but a long way from Manhattan. Breakfast was nice but it would have been nice to have a better selection. The shuttle from the Air Train was extremely convenient.

Review collected in partnership with Best Western
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1Thank X338AUkevint
Glasgow, United Kingdom
Reviewed 7 September 2015 via mobile

Steer clear of room 420 people!!! Stayed there on my first night in new york and ended up with what i've been told are bed bug bites all over my legs!!! Completely ruining my trip!!! Would not want anyone else to experience this!!!! Hotel itself.... Ideal location, service could be friendlier whilst checking in and from what ive read of...

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2Thank Suzi12345
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Suzi12345, We are deeply sorry to hear that such an incident as this as happened you during your stay at the Best Western JFK. If I can be of any assistance,, please feel free to reach out to me at 212.977.2100 or via email lhou@bestwesternjfk.com Again my sincere and deepest apology. Lawrence Hou GM

Reviewed 6 September 2015 via mobile

You feel like you'd get mugged on the street if you just go for a walk. We booked a room with two double beds and a small shared night stand in the middle. This night stand has a sharp, jagged rim all around the table top due to poor craftsmanship. Now there's gap (about 1 feet) in between the nightstand...

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Helpful?
1Thank Emilie W
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Emilie W, Thank you for choosing the Best Western JFK during you time in NYC. We are sorry to hear that your stay left you with a feeling of discomfort and unsafe. Though the area is quiet I can assure you that it is quite safe. The facilities next to the hotel is only a hold area for the...

cherry hill, United States
Reviewed 3 September 2015

bad idea to go to this hotel. I saw this hotel online and looked good, did just the location. then when I arrived noticed it's right next to NY sanitation plant, saw all those rubbish trucks, not to mention how unsafe this place to even go for a walk.

Review collected in partnership with Best Western
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1Thank Jahangir R
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Jahangir R, Sorry to hear that you experience at the Best Western JFK was not to your satisfaction. The facility next door to the hotel is only a holding area for the truck and is not a treatment facility. The hotel is in quite a safe neighborhood for an airport hotel and absolutely safe to walk around. We hope...

Singapore, Singapore
Reviewed 2 September 2015

I stayed one night and I got a number of bedbug bites all over my hand. Also my Amex was charged with USD 40 although I was told there was no charge against my room and I did not get a hotel bill. I am trying to resolve this issue by phone but the tel number listed on the website...

Review collected in partnership with Best Western
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Helpful?
2Thank Henry S
Lawrence H, General Manager at BEST WESTERN JFK Airport Hotel, responded to this review

Dear Henry S, We are terrible sorry that this has happen to you. I wanted to assure you that the hotel takes every precaution, we have monthly inspections from a professional company who provides the hotel with an all clear. We have asked that for a re-inspection of all areas again.The billing issue has been address and you should have...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Jamaica, New York March 2, 2013 – The BEST WESTERN Kennedy Airport in Jamaica, New York has received the Best Western Director’s Award for outstanding quality standards. The Director’s Award recognizes best Western hotels scoring in the top 20 percent of more than 2,100 North American properties in cleanliness and maintenance. Hotels must also meet best Western’s requirements for design and high customer service scores to qualify for the distinction.“The Director’s Award is an important symbol of success,” says General Manager Michael Williams. “This award confirms the BEST WESTERN Kennedy Airport commitment to providing quality accommodations for our quests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.” ... more   less 

Additional Information about BEST WESTERN JFK Airport Hotel

Address: 14425 153rd Ln, Jamaica, NY 11434-4203
Region: United States > New York > Queens > Jamaica
Price Range: $228 - $351 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN JFK Airport Hotel 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Cancelon, Travelocity, Orbitz, HotelsforEveryone, Best Western, Priceline, HotelsClick, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your BEST WESTERN JFK Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kennedy Airport Hotel Jamaica
Best Western Hotel Jamaica
Best Western Jamaica
Jamaica Best Western
BEST WESTERN JFK Airport Hotel Jamaica, New York
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN JFK Airport Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN JFK Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As for an upgrade. They will make it if one is available.”
Q7261ACtimothym, 14 Mar 2017 | Read review
“Avoid front (street side) rooms. Noise throughout the night woke us all up at various times. Ask for a room in the back.”
userChris, 9 Mar 2017 | Read review
“keep away from the emergency door!”
817melekk, 8 Mar 2017 | Read review
“A Queen room was perfect for me alone, but a couple might want to choose a King for added space.”
NoraMcKH, 13 Jan 2017 | Read review
“Good views but too much noise from outside especially the ice machine.”
assanec1, 6 Dec 2016 | Read review
5 of 5