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Courtyard by Marriott New York JFK Airport

Expedia.comUSD 226*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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740 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott New York JFK Airport
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Showing 704: English reviews
Cheshire, Connecticut
Reviewed 18 April 2016 via mobile

Stayed overnight prior to an early flight. Nice hotel. Clean and convenient to the airport. I would stay here again with my family, however we had to reserve a larger room in advance in order to fit a cot for our 3rd child, which was not guaranteed, luckily it was available.

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Helpful?
Thank 313kristah
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Thank you for choosing to stay at the Courtyard New York JFK Airport prior to your flight. We appreciate your kind comments about our hotel and location. We are glad that you and your family enjoyed a comfortable stay with us. Our #1 goal is to provide an excellent experience for each and every guest, and we are happy we...

Albuquerque, New Mexico
Reviewed 18 April 2016

We thoroughly enjoyed our stay at the Courtyard Marriott in Jamaica NY, right next to JFK Airport. From the lobby to our room, the décor is sleek, modern, and upscale. The Bistro Café, next to the lobby, offered a reasonable selection of American breakfasts, lunches, dinners and drinks. The elevators zoomed up quickly to our 12th floor destination. Once inside...

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Helpful?
Thank Tony V
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

We appreciate you being our guest at the Courtyard New York JFK Airport. I am thrilled to read you had an excellent stay, and that you liked the healthy food choices at Bistro and specialty drinks made with Starbucks coffee. It's also great to hear that our front desk associates exceeded your expectations, especially Alicia and Christian. I will be...

Laguna Beach, California
Reviewed 14 April 2016

It's close to JFK and has a free shuttle so that's a good thing but it's not in a very nice area and definitely not walking distance to anything (restaurants, etc). Plan to eat in their little cafe on site or else go to the Hilton nearby for their restaurant. On the plus side they did give me a thoughtful...

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Helpful?
Thank theOCjeremy
ManagerX1, Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Thank you for your recent stay. I am glad you enjoyed your overall stay, that our goody bag made you feel welcome and your room was comfortable. However, I regret that you didn’t feel the surrounding neighborhood was safe. I can assure that we take the safety of our guests very seriously, and we have not had issues to speak...

London, United Kingdom
Reviewed 14 April 2016

This was a very good hotel and I would recommend staying. Are waiter at dinner at there restaurant , abdool was excellent and very helpful. It also had its own mini supermarket . worth every penny of it. We were going in there morning so if you want a one night stay come here .

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Helpful?
Thank jb1989djkshdjfdhdfsj
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Thank you for choosing the Courtyard New York JFK Airport for your accommodation needs. We are happy you liked our property along with our convenient location. Our staff takes great pride in providing an excellent customer experience for each and every guest, and we are so glad we were able to do this for you. We will share your kind...

San Jose, Costa Rica
Reviewed 14 April 2016

We just stayed one night since our flight to JFK arrived at 1am and they had the 24hr free shuttle service. This was a huge plus for us. The overall image of the hotel is nice, contemporary, looks relatively new and taken care of. The rooms are just what you need for a good transit hotel: comfortable bed, a clean...

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Helpful?
Thank Kariecheverria
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Karie, thank you for choosing the Courtyard New York JFK Airport for your recent accommodations. I am so happy to hear that our convenient location and reliable shuttle service helped make your stay a great one. We take pride in our property and happy to hear it showed, and that your stay was a pleasant one. We appreciate your...

Otford, United Kingdom
Reviewed 10 April 2016 via mobile

So it was cheaper on Expedia than Marriott site despite a price promise by Marriott but the hotel is dreadful. Again room next to elevator. AC not working Shower tub blocked No enough pillows or towels for guests On site resultant undercooked food and messed up order Wifi only for two devices. That's not advertised. Free shuttle doesn't collect from...

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Helpful?
Thank Craig D
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Craig, thank you so much for staying with us at the Courtyard New York JFK Airport. I am truly sorry that you experienced so many difficulties during your stay with us. This is not the type of experience we hoped for you as our guest, and it is very disappointing to read. I will share your comments with my...

Dallas, Texas
Reviewed 5 April 2016 via mobile

The check-in area is small and can get crowded easily, off of the front desk is a nice shop with a lot of snacks & drinks. They have the bistro in front of the elevators, you can drink and purchase food there. The rooms are nice size, the hotel was very quiet. I had a king bed, it was very...

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Helpful?
Thank Jimmy G
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Thank you for reaching out to us after your recent stay at the Courtyard New York JFK Airport. Business guests who frequent our hotel always appreciate an easy commute to the airport. We are happy you found your accommodation comfortable and the amenities to be amazing. We are also glad you enjoyed the hospitality of our associates and all the...

Melbourne
Reviewed 1 April 2016

I stayed here with my son after we flew in late on an international flight. The room was comfortable, we had two good-sized and comfortable beds, and the check in staff were friendly and nice. There was free wifi. And a nice cookie for Marriott members. The public areas of the hotel were a bit tired. The food options (breakfast)...

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Helpful?
1Thank kristenw1967
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Dear Kristen, thank so much for your recent stay and for taking the time to leave a review. I am pleased to hear of all the things you loved about your stay and that overall you were pleased. I also appreciate your honest feedback regarding our property appearance and breakfast choices offered. Constructive comments such as yours help us pinpoint...

Reviewed 31 March 2016

Our second stay at Courtyard in Jamaica NY. All the staff are so friendly and helpful they make the pain of travel so much easier to cope with. The shuttle service is very convenient. Keep up the great work team-you are appreciated!

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Helpful?
Thank LINDA K
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Thank you for choosing the Courtyard New York JFK Airport for your accommodation needs once again. It is great to hear that our staff was able to exceed your expectations. We work hard to make sure our guests are 100% satisfied, so we will be sure to share your compliments with our team so that they know their efforts do...

Reviewed 30 March 2016 via mobile

The Courtyard Marriott at JFK is a great hotel option when you need to stay near the airport. The shuttle service runs every 30min 24 hours per day. The front desk staff and all of the staff are genuinely friendly and accommodating. The rooms are standard Courtyard rooms. The bathrooms were recently updated. Noise was not a problem. There aren't...

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Helpful?
Thank Dave D
ManagerX1, General Manager at Courtyard by Marriott New York JFK Airport, responded to this review

Thank you for your review of the Courtyard New York JFK Airport. Providing fresh, clean accommodations and friendly, professional customer service is our specialty, and it's great to see that we could do that for you! We greatly appreciate you highlighting our location, scheduled shuttle service and on-site facilities in your review. Thank you again for being our guest, and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard by Marriott New York JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC - convenient to Queens, Midtown Manhattan, Brooklyn, and Nassau County businesses and attractions. Our JFK airport hotel's services for business and leisure travelers include a free 24- hour airport shuttle, and business travelers love our 2 meeting and small-event venues. We are the perfect choice among hotels near JFK airport for visitors who want to stay the night close to the airport, prior to flying out of JFK or even upon arrival to NYC. At our JFK airport hotel's accommodations, you can take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to Midtown Manhattan or points east in less than 40 minutes. ... more   less 

Additional Information about Courtyard by Marriott New York JFK Airport

Address: 145-11 North Conduit Ave, Jamaica, NY 11436 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: $251 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Courtyard By Marriott New York JFK Airport Jamaica
Hotel Style:
#1 Business Hotel in Jamaica
#2 Best Value Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard by Marriott New York JFK Airport staff and other travellers.
29 questions
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Questions? Get answers from Courtyard by Marriott New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not worth choosing any room--try a different hotel and avoid airport hotels in general”
michaelgrant1946, 12 Apr 2017 | Read review
“Make sure you have thick skin for the rude guest service agent”
114desirec, 29 Mar 2017 | Read review
“Bring something to eat if you expect to be hungry when you get there!”
Techvestco, 12 Mar 2017 | Read review
“You can order food from the restaurant and take it up to room.”
Candelabrum, 13 Feb 2017 | Read review
“Avoid room near stairways/elevators. People that stay here get up early and take the stairs/elevator with suitcases and could be noisy.”
SweetheartBabe, 31 Jan 2017 | Read review
5 of 5
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USD 226* /night
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Prices are for 1 room, 2 adults
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