We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Courtyard New York JFK Airport

839 reviews
Save
Traveller (150)
Room & Suite (75)
Dining (8)
Overview
  • Excellent47%
  • Very good36%
  • Average12%
  • Poor2%
  • Terrible3%
Travellers talk about
“ana maria”(8 reviews)
“jfk airport”(70 reviews)
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Offers from Courtyard New York JFK Airport
Special Offer: Book Now & Earn More
Hotel packages
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (839)Write a Review
Filter reviews
794 results
Traveller rating
363
287
92
23
29
Traveller type
Time of year
LanguageEnglish
More languages
363
287
92
23
29
Show reviews that mention
All reviewscourtyard by marriottana mariajfk airportfederal circleshuttle servicenext morningnew yorkan early flightlong islandcomfortable roomsfront desk staffone night staythe hotel is cleancoffee makerlate checkan overnight stayinternational flight
FilterEnglish
Updating list...
1 - 5 of 794 reviews
Reviewed 3 days ago via mobile

I will start off by saying that I never actually made it to this hotel because of flight cancelations due to weather... however the customer service was absolutely awful. They insisted on charging me the full rate even though my flight had been canceled due...More

Thank jbaksh34
Response from TeamMarriott, Manager at Courtyard New York JFK AirportResponded 2 days ago

Dear jbaksh34, Thank you for your feedback. We are truly sorry you experienced so many difficulties with your reservation. This is not the type of review we are accustomed to receiving, and it is very disheartening to read. We will share your comments with the...More

Reviewed 6 days ago

rooms:3/5 location:1/5 real bad location bathroom:2/3 lobby:1/3 pool and gym:1/3 service:3/3 exterior design:1/2 extra:0/16 total:15/40-price:600-1000/rooms:166/stars:3 my rating (experience): TerribleMore

1  Thank rakanammar
Response from TeamMarriott, Manager at Courtyard New York JFK AirportResponded 4 days ago

Dear rakanammar, We are as disappointed in reading your feedback as you are with your stay. Our team is committed to providing excellent service, clean, fresh and well maintained accommodations all at a value for our guests. We are sorry you did not have a...More

Reviewed 6 days ago via mobile

Awesome. I stay at Marriotts about 4 times a month for the last decade and while they are all good and the vast majority of employees represent the brand very well a local courtyard really blew me away. George Dallas welcomed me and reset my...More

Thank Rowland W
Response from TeamMarriott, General Manager at Courtyard New York JFK AirportResponded 5 days ago

Dear Rowland W, Thank you so much for your fantastic comments about the Courtyard New York JFK Airport. It’s so great to know you were impressed with the service provided by our associates and had an exceptional time with us. Your compliments will allow me...More

Reviewed 6 days ago via mobile

We were pleasantly surprised by the outstanding service we received from the shuttle driver, front desk, and waitstaff at this Courtyard. All were amazingly personable and professional. Only minutes from jfk the hotel is convenient and well maintained. Rooms are typical Courtyard and maybe slightly...More

Thank jim1231
Response from TeamMarriott, General Manager at Courtyard New York JFK AirportResponded 5 days ago

Dear Jim, Thank you for choosing Courtyard New York JFK Airport for your accommodations. We are glad to read you both had a wonderful time with us and were impressed by our friendly service along with our convenient location close to the Airport. On behalf...More

Reviewed 2 weeks ago

The hotel was in a perfect spot near JFK, in Jamaica, Queens. Upon Check in with Roxanne, who was just fabulous and friendly. She made sure to thank me for being a Marriott rewards members, and answered all my questions. She was just wonderful to...More

Thank Globetrekkergj
Response from TeamMarriott, General Manager at Courtyard New York JFK AirportResponded 2 weeks ago

Dear Globetrekkergj, Thank you for your terrific review of the Courtyard New York JFK Airport and sharing a fabulous review. When it comes to customer service, we are fortunate to have a team that understands the true meaning of hospitality and simply wants every guest...More

View more reviews
PreviousNext
123456159
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 162 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 162 - USD 276 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (150)
Room & Suite (75)
Dining (8)
Hotel & Grounds (87)
Bathroom (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Diane S
11 January 2018|
AnswerShow all 5 answers
Response from clement c | Reviewed this property |
Yes. In the lobby
0
Votes
pamelabeatonuk
6 January 2018|
AnswerShow all 3 answers
Response from JoeF41 | Reviewed this property |
Take the subway to the Jamaica station, then transfer to the JFK subway line. When you get off at the car rental / hotel area, you can get the hotel shuttle.
0
Votes
RoseT88
4 November 2017|
AnswerShow all 2 answers
Response from Haddon P | Reviewed this property |
I do not believe so. However - it is easy to catch the subway train at JFK airport to Manhattan.
1
Vote
Room Tips
"Higher floor, less noise. You can't even hear the planes coming in and out of the airport."
Read review
"All rooms have the same views, I believe."
Read review
"There is a great deal of traffic outside so higher rooms probably best"
Read review
"11th floor was quiet"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite