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Sheraton JFK Airport Hotel

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Sheraton JFK Airport Hotel
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549 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Swanton, Vermont
Reviewed 5 days ago NEWvia mobile

I use Priceline to get this hotel for a total of $150 or less, typically. On Priceline it comes up as a 3 1/2 star, and I concur with that (for JFK hotels). I have stayed in virtually every decent JFK hotel, Hampton Inn, Courtyard, Fairfield Inn, Holiday Inn, Holiday Inn Express, Crowne Plaza, Hilton, and the Hilton Garden Inn....

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Thank Shortonvt
Reviewed 1 week ago via mobile

This may be the worst experience I have had yet with a hotel. I booked my trip a month prior at the same time as a friend. We both paid the same price for a one night stay with 7 days of parking for a flight we were taking the next morning. My friend checked in earlier in the day...

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Thank devin r
Reviewed 2 weeks ago via mobile

Unprofessional; rather don't expect any service. The a/c heating unit is so noisy: sounds like jets flying by. Dirty and the people working there are impolite. Asked for shampoo, soap and conditioner at the front desk and the receptionist said she will send someone to the room. It's unnecessary to send someone but also a waste of time. an hour...

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1Thank Ariga T
Reviewed 2 weeks ago

Okay stayed three times and they say third time lucky. It seemed to apply here. Other than the only hotel in the last four years I have had a problem with credit card authorization it was fine. The ladies on the front desk were very friendly. The room was nice and the overall accommodation fairly priced. It works well if...

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Thank Charlie F
Reviewed 2 weeks ago

This hotel is unhygienic, unprofessional, with terrible customer service. My partner had bumps all over his body due to these blankets covered in packets of mold yet Sheraton is not doing anything about it. This hotel is truly disgusting. I have never in my years was confronted with a situation like this. Please do not go to this hotel, they...

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2Thank Anna K
Jessica G, Director of Operations at Sheraton JFK Airport Hotel, responded to this review

Good Afternoon Ms. Kil, I am just following up with you in regards to the email I sent you last night. Is there a phone number that I can call you with in regards to your findings? I was hoping to speak with you over the phone, and would still like the opportunity to. After receiving your message, I went...

Reviewed 2 weeks ago

I stayed in this hotel for one night because it was close to the airport. All of the hotel staff was extremely friendly and helpful, and the room was big, elegant, comfortable and very clean. The food was delicious as well (I took advantage of their in-room delivery). The highlight of my stay was Christian at Reception. He helped me...

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Helpful?
Thank Valentina N
Shyanne C, Front Desk Supervisor at Sheraton JFK Airport Hotel, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. We appreciate all your comments. I will ensure to pass your feedback to the staff. Thank you very much for writing your review.

Nyack, New York
Reviewed 2 weeks ago

We stayed on night prior to catching an early flight. 2 adults, 2 children. The rooms are not small. The beds are comfortable. The location is a bit off putting, but we were able to sleep soundly. NOTE: The JFK shuttle departs every 30 minutes. It's not on demand. So, time your departure accordingly

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Thank Pablo P
Shyanne C, Front Desk Supervisor at Sheraton JFK Airport Hotel, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. We appreciate all your comments. I will ensure to pass your feedback to the staff. Thank you very much for writing your review.

Delaware
Reviewed 2 weeks ago

We apparently picked a busy weekend in Queens as all of our preffered choices near Flushing were sold out. This hotel ended up being not too far away (when the traffic was low) from our desired destination. Despite it's industrial location it was fine as a place to sleep. The location isn't great, unless perhaps a flight at JFK is...

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Thank whode
Austin, Texas
Reviewed 2 weeks ago

The room was nice. It was a nice size, especially for the New York area. The bathroom was nice with a walk-in shower. The bed was comfortable. The lounge breakfast offering was minimal. The shuttle to JFK was efficient. Definitely a good choice if you need an airport hotel near JFK.

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Thank Catbert10
Shyanne C, Front Desk Supervisor at Sheraton JFK Airport Hotel, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. We appreciate all your comments. I will ensure to pass your feedback to the staff. Thank you very much for writing your review.

Atlanta, Georgia
Reviewed 3 weeks ago

After a wonderful weekend in New York we were headed home when we had the opportunity to give up our airline seats. The airline put us up at this hotel for the night and being so close to the airport I wasn't expecting much but I was pleasantly surprised. When we arrived the lobby was busy but the front desk...

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Thank DA U
Shyanne C, Front Desk Supervisor at Sheraton JFK Airport Hotel, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. We appreciate all your comments. I will ensure to pass your feedback to the staff. Thank you very much for writing your review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more   less 

Additional Information about Sheraton JFK Airport Hotel

Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Region: United States > New York > Queens > Jamaica
Price Range: $211 - $425 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton JFK Airport Hotel 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Jamaica Sheraton
Sheraton JFK Airport Hotel Jamaica, New York
Hotel Style:
#1 Green Hotel in Jamaica
#3 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton JFK Airport Hotel staff and other travellers.
18 questions
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Pittsford, New York
Bohemia, New York
New York, United States
5 months ago
Savannah, Georgia

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Questions? Get answers from Sheraton JFK Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All quite good.”
 of 5 bubbles charlief767, 7 Jan 2017 | Read review
“Do not stay here”
 of 5 bubbles WEELASSIE_7, 17 Nov 2016 | Read review
“Good location”
 of 5 bubbles gracef239, 17 Oct 2016 | Read review
“All the rooms should be okay as the surrounding is quiet with many other hotels.”
 of 5 bubbles 97yalil, 16 Oct 2016 | Read review
“Ask for a refrigerator and microwave in your room. They are complimentary if they have enough available.”
 of 5 bubbles 243earlc, 3 Sep 2016 | Read review
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