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Best Western University Inn

Booking.comUSD 134*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 188*
USD 134*
USD 188*
USD 134*
USD 188*
USD 134*
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Best Western University Inn
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481 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western University Inn
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Showing 466: English reviews
Reviewed 10 August 2015

This is not a fancy hotel but it was a great value - the staff was friendly, the complimentary breakfast was well managed, our room was spacious, updated and clean. It is not, however, walking distance to town but it is a very short drive.

Review collected in partnership with Best Western
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Helpful?
Thank jodyb35
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Jody, Thank you for your positive review of the Best Western University Inn. I'm glad that you enjoyed your guestroom. Although the hotel is not walking distance to downtown Ithaca, in the evening our shuttle does run downtown to the Ithaca Commons with many restaurants. We hope to see you again in the future! Best, Jim McMann

Morgantown, West Virginia
Reviewed 7 August 2015

We stayed in Ithaca for two nights at this hotel; the rooms are average, very clean. What made the place great were the hotel staff. They recommended the waterfalls nearby, helped us find the best pizza in town and were super friendly to the kids (9 & 12). We had a great time. Pool area very cute, easily accessible.

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Helpful?
Thank JoyinMorgantown
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Joy, We are grateful for your kind words about our staff. We hope you had the chance to explore Taughannock Falls as well! The pool has been quite popular this summer with the warm weather. The next time you stay with us, you must check out the Farmer's Market on the waterfront! Best, Jim McMann

Reviewed 5 August 2015 via mobile

Very nice and clean. Comfortable beds and pillows. Great shower Nice pool Breakfast was average nothing special Housekeepers were so friendly the man that checked us in was pretty rude Sheets where kinda small on the bed exposing the mattress itself

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Helpful?
Thank BabyMatt M
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear BabyMatt, Thanks for taking a moment and filling out our survey and appreciated the positive comments. We will be speaking with the clerk who checked you in. Our apologies that your checkin experience was not more positive. We hope to see you again in the future. Jim McMann

Qatar
Reviewed 3 August 2015

This Hotel is much more prestigious than any other Best Western Hotel. Stuff are friendly, nice, helpful and highly educated. Hotel is clean and quite. Transportation to/ from the hotel is easy. Food and services are easily accessible.

Review collected in partnership with Best Western
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Helpful?
Thank Mahmoud K
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Mahmoud, Thanks for your fantastic review! I think we do a great job with our staff, too. We try to cross train our team as much as possible to make sure the guest experience is well rounded. We hope to see you again in the future. Best, Jim

Sheffield MA, United States
Reviewed 3 August 2015

The room was average but the staff was always around when you needed them and always had a smile! We enjoyed the pool, the fitness room was very small. The layout works great and has a shopping center just down the road in case you need anything.

Review collected in partnership with Best Western
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Helpful?
Thank Dylan B
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Dylan, We appreciate your comments on our staff and also glad you enjoyed the pool, especially with the hot weather! We hope to see you again in the future. Kind regards, Jim

Streamwood, United States
Reviewed 3 August 2015

Very nice hotel with all the things I come to expect. Had the 2 Queen Beds, Microwave and Fridge. All of which worked great. Also the internet is not bad at all, no issues when I was there with connectivity or slowness.

Review collected in partnership with Best Western
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Helpful?
Thank Robert J
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Robert, Thanks for the kind words on the Best Western. We are glad you enjoyed the room with two queen beds. We are working with our internet provider to ensure guests are able to access the internet better than ever. We hope to see you again. Sincerely, Jim McMann

New York
Reviewed 3 August 2015

Room was nice, it was clean, it was very close to Cornell University, the pool looked good, we didn't go in it, though, it was close to town and all the restaurants, I would recommend this hotel to others, the price was reasonable.

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Helpful?
Thank Virginia c
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Virginia, Thank you for your kind words on the hotel. Proximity to the Cornell campus is one our best selling features, especially with the lack of parking . If you didn't have a chance, the shuttle does go to The Commons in the evening, if you are looking for a variety of dining options. Hope to see you again!...

Kendall park, United States
Reviewed 23 July 2015

Staff is very professional and location is very close to downtown and all other attractions. Best experience stay at hotel.This is my definetely go to hotel for Ithaca stay. It has large rooms and pool.

Review collected in partnership with Best Western
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Helpful?
Thank Pinakin P
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Pinakin, We really appreciate your great review of the Best Western! I believe our location is one of our best attributes up here in the East Hill Plaza. Many of our guests are surprised that there are quite a few great eateries right here, along with a 24 hour grocery store. We look forward to having you as our...

Black Canyon City
Reviewed 23 July 2015

As usual, you guys blew the competition away, only my experience was better than normal. the internet was fast (24 Gb/s) and the bed spreads were plush, you know those resorts where you want to take the robe home, well we wanted to take the comforters home... they were the best.

Review collected in partnership with Best Western
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Helpful?
Thank Peter M
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear Peter, We are really liked our comforters! We just got them and they really make sleeping a great experience. It always makes our job easier when we get a 5 star review. Thanks again and looking forward to seeing you in the future. Best, Jim McMann

Reviewed 19 July 2015

Very convenient to Cornell U, Grocery store and several restaurants within walking distance. Staff was friendly and responsive to our couple of small requests. Breakfast standard for this type of motel. Room and halls were clean, but the exterior clearly showed neglect and lack of caring. Exterior entrances were littered, etc but never cleaned during the 1 week we were...

Review collected in partnership with Best Western
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Helpful?
Thank donbC7662HY
Best47958, Director of Sales at Best Western University Inn, responded to this review

Dear don, Thanks for taking a moment and filling out an evaluation of the Best Western. We are pleased that you enjoyed the location, staff and your room. We are disappointed that you were not happy with the exterior location. It is the responsibility of the housekeeping department to vacuum the entrances in each section of the building. We will...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Conveniently located only 1/2 mile from Cornell University and 12 minutes from Ithaca College, the hotel is located in the East Hill Plaza, location of 5 eateries, 24 hour grocery store and pharmacy. Hotel is approximately 1 mile from downtown Ithaca. ... more   less 

Additional Information about Best Western University Inn

Address: 1020 Ellis Hollow Rd, East Hill Plaza, Ithaca, NY 14850-2808
Region: United States > New York > Finger Lakes > Ithaca
Price Range: $163 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western University Inn 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western University Hotel Ithaca
Best Western Ithaca
Ithaca Best Western
Hotel Style:
#9 Business Hotel in Ithaca
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Questions & Answers

Here's what travellers have asked, with answers from Best Western University Inn staff and other travellers.
4 questions
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Hartford, Connecticut
1 month ago
West Hartford, Connecticut
over a year ago

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Questions? Get answers from Best Western University Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from entry/exit doors to minimize noise”
conradstx, 15 May 2017 | Read review
“I was on the 400's side of the complex. Very quiet.”
  • Huge room, fireplace, and high ceiling
  • Dual vanities
  • Yay for the germaphobe in me^^
junp408, 13 Apr 2017 | Read review
“a good room is far, far away”
RobertD161, 7 Dec 2016 | Read review
“Hotel promises pet-free rooms, but broke that promise!”
CNYTravelView, 21 Nov 2016 | Read review
“"All rooms are the same" per the receptionist, which would mean that all rooms have old mattresses and slightly worn rugs.”
jeremysmom, 2 Sep 2016 | Read review
5 of 5
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USD 134* /night
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Prices are for 1 room, 2 adults
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