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Best Western University Inn

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Traveller (61)
Room & Suite (141)
Dining (14)
Overview
  • Excellent27%
  • Very good33%
  • Average22%
  • Poor11%
  • Terrible7%
Travellers talk about
“grocery store”(31 reviews)
“shuttle service”(26 reviews)
“shopping plaza”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2 Star Hotel
All hotel details
Offers from Best Western University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western University Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)
There are newer reviews for Best Western University Inn
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Traveller rating
142
163
116
58
40
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142
163
116
58
40
Show reviews that mention
All reviewsgrocery storeshuttle serviceshopping plazaoutdoor poolfree shuttlewould stay here againithaca areaeasy accessroom was spaciousconvenient locationcollege visitithaca nyyogurtfireplaceuniversityconveniencemicrowave
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11 - 15 of 519 reviews
Reviewed 16 November 2017

Room 121 next to the housekeeping closet and the loudest room in the hotel. I had an injured puppy with me and he barked all night at the people talking/gathered in the hallway. I was also worried that I was disturbing other guests but I...More

Review collected in partnership with Best Western
Thank carmelleo2017
Response from BestWesternHotels, Corporate at Best Western University InnResponded 21 November 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 15 November 2017

Except for the difficulty for correctly booking the room. The hotel service was excellent. We resent having to pay twice for our room since the TripAdvisor website did not work effectively for us. We would like to get our money back, but we do not...More

Review collected in partnership with Best Western
Thank P4056MEvirginiam
Reviewed 15 November 2017

Booked reservation directly on BW site. Don't recall the warning that it was a non-cancellable, non-refundable reservation. Due to work constraints, I had to change my travel plans. I called the hotel to cancel two weeks before my stay, and they said I could not....More

Review collected in partnership with Best Western
Thank 854alyceg
Response from BestWesternHotels, Corporate at Best Western University InnResponded 21 November 2017

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

Reviewed 13 November 2017

on a college visit to Ithaca. from Cali and it was a cold day....fire place in room was a nice touch. Check in was great....felt welcome and the woman had a great sense of humor Breakfast was very good. attentive staff even cleared your dirty...More

Review collected in partnership with Best Western
Thank C6072ZMpatrickm
Response from Best47958, Director of Sales at Best Western University InnResponded 14 November 2017

Dear Patrick, Thank you so much for your great review of the Best Western University Inn. We are glad you enjoyed the fireplace! Should your child decide to go to Ithaca College, we would pleased to see you again in the future. Best, Jim McMann

Reviewed 13 November 2017

We came to Ithaca for one night for dinner with friends and a concert at the State Theater. Never having been to Ithaca before we needed lots of advice and help in selecting a restaurant, getting there and getting home. The people at the hotel...More

Review collected in partnership with Best Western
Thank Thomas H
Response from Best47958, Director of Sales at Best Western University InnResponded 15 November 2017

Dear Thomas, Thanks so much for your review! I'm glad that we played a part in making your visit a great one. Our shuttle drivers are quite adept at making people feeling comfortable in a new town. Thanks again for your comments. Best, Jim McMann

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Meeting Rooms
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
USD 121 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 121 - USD 259 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Ithaca
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (61)
Room & Suite (141)
Dining (14)
Pool & Beach (9)
Amenities (13)
Questions & Answers
Ask a question
suerubb
7 April 2017|
Answer
Response from Best47958 | Property representative |
Yes and it open 24 hours. The workout room is on the lower level of the hotel in the main building.
0
Votes
Donna C
14 March 2017|
AnswerShow all 2 answers
Response from Best47958 | Property representative |
We do have free shuttle service to and from the airport, as well as to Cornell and Collegetown. The shuttle runs from 7am-11pm daily.
0
Votes
Eamonn K
31 July 2015|
Answer
Response from sjk5243 | Reviewed this property |
Small. Not sure of exact size but not big enough for laps. During My visit it was clean and there were chairs and tables to relax. It has been very warm in Western NY this summer so I'm sure the temp of the pool is warm... More
0
Votes
Room Tips
"Room 215 was nice with good access to the free parking. Grocery store 2 minutes walk."
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"Some rooms have fireplaces."
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"Stay away from entry/exit doors to minimize noise"
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"I was on the 400's side of the complex. Very quiet."
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