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Hilton Garden Inn Ithaca

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#3 of 22 Hotels in Ithaca
Certificate of Excellence
GreenLeadersBronze level
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Hilton Garden Inn Ithaca
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770 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Ithaca
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Showing 759: English reviews
Minnesota
Reviewed 25 May 2016

The staff here is always super friendly. The Starbucks in the lobby is super covenant and the valet parking is an added bonus. Plus there are ton's of restaurants walking distance. Next time I'm in town I've found my home away from home.

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Helpful?
Thank DZalumni
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hello DZalumni, I myself love all the restaurants within walking distance of the hotel and I often find myself giving suggestions several times a day. Thank you for considering us your home away from home-we are honored to welcome you back again and again!! Warm Regards, Teri Tarshus, CHA General Manager

Alplaus, New York
Reviewed 24 May 2016

Nice room, good temperature control; spacious, pleasant, and useful business center. While parking is separate, it's right across a side street. The location is downtown, which means plenty of nice places to eat within walking distance. One of our party had a sore throat; the desk people went out of their way to get honey for hot tea. Just a...

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Thank drmjd
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for such a wonderful title to your review! Service is very important to our entire team and we work hard to guarantee all our guests feel welcome-great guset service is our priority. I look forward to welcoming you back again on your next visit to Ithaca! Teri Tarshus, CHA General Manager

Pittsford, New York
Reviewed 21 May 2016

I loved the location. Staff was exceptional and kind to both guests and each other . Entire hotel was very clean. Perfect for business or pleasure. Only downfall is finding parking. I will return to this hotel in the future.

Review collected in partnership with Hilton Garden Inn
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Thank 996roxanneb
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Your review title makes me smile! Thank you so much for taking time out of your busy day and sharing with both us here at the hotel and our future guests! Quick tip, when you return to the hotel allow us the opportunity to valet park for you or you can use our complimentary parking in the Tioga St garage!...

Cincinnati, Ohio
Reviewed 20 May 2016 via mobile

Overall satisfied with the quality of the hotel. Conveniently located right next to the commons. Rooms were recently redone, the lobby was well maintained. Breakfast buffet very nice. The only problem with the hotel is the price. It's remarkably expensive for what it is and where it is. I've paid less for a room in Manhattan.

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Thank Doug H
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hi Doug, Thank you for sharing your stay with us, I am happy to read you enjoyed the stay experience and I look forward to welcoming you back again soon! Teri Tarshus, CHA General Manager

Houston
Reviewed 19 May 2016

Fantastic customer service. Impressive. The staff was attentive and accommodating. They seem to go above and beyond to make sure you are happy. Everyone I met during my stay seemed to care about the quality of my visit.

Review collected in partnership with Hilton Garden Inn
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Thank jamesmZ7165GB
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

I am thrilled to read your review! It is our pleasure and honor to provide you, your family and all our guests fantastic (as you say) customer service! We love what we do and it shows! Thank you for taking time to mention it! All my best, Teri Tarshus, CHA General Manager

York, PA
Reviewed 19 May 2016

It wasn't clear when arriving at this hotel where to park to enter the lobby to register. It is street parking with no pull in space to unload. We were checked in by Carolyn who was extremely nice and quickly got everything in order even gave us each a water bottle. When entering the room I noticed how large the...

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Thank amsirius
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Thank you for sharing your experience with us as well as mentioning Carolyn! She is a super star and I am glad to read you enjoyed your interactions with her upon check in. It sounds like you really explored all we have to offer and found both the hotel and the area options to be quite pleasing! Teri Tarshus, CHA...

Morgantown, West Virginia
Reviewed 18 May 2016

Newer, clean, quiet. Great location right off Ithaca Commons with plenty of restaurants and shops. Free validated parking in garage across street. City Fitness in the Commons offers a printable free admission pass on their website. Close to Cornell and Ithaca Colleges and less than 2 miles from the waterfront which has plenty of run/walk/bike trails, a large park, ice...

Review collected in partnership with Hilton Garden Inn
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Thank ksk7
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

After reading your review I want to travel and stay with us and explore Ithaca! I am thrilled to read you enjoyed your stay and had so many wonderful experiences! I look forward to hosting your stay again soon, Teri Tarshus, CHA General Manager

Reviewed 18 May 2016

I've stayed here before and enjoyed the convenience of walking to a show at the State Theater and strolling around town, so I was looking forward to another overnight at this convenient location. Imagine my surprise when I received a text from my husband while I was driving to the hotel telling me that my reservation had been cancelled. What??...

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Thank Jan M
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hello Jan, Thank you for sharing your experience with us-and for being a loyal guest of ours. I am very sorry on your recent trip you were moved to another hotel and I would like to make that up to you. Please contact me at the hotel as I would like to make this right! Thank you Teri Tarshus, CHA...

Seneca Falls, New York
Reviewed 18 May 2016

The nice thing about all Hilton Gardens is their similarity. The hotel is often booked full and my room this time was one set up for wheelchair access. All things were in order and the room was clean.

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Thank lakedude3794
Istanbul
Reviewed 17 May 2016

Great Staff and location!! This was an excellent choice, the Staff was very helpful, kind and polite. The breakfast Team was outstanding. I enjoyed my stay and would recommend this hotel to anyone coming into Ithaca.

Review collected in partnership with Hilton Garden Inn
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Thank ykunze
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

A great shout out to our breakfast team! Thank you I love reading your review, short but to the point and reinforcing we are on point! Thank you very much, Teri Tarshus, CHA General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Banquet Room

Additional Information about Hilton Garden Inn Ithaca

Address: 130 E Seneca St, Ithaca, NY 14850-4356
Region: United States > New York > Finger Lakes > Ithaca
Price Range: $263 - $442 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ithaca 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Ithaca Hotel Ithaca
Ithaca Hilton Garden Inn
Hilton Ithaca
Hotel Style:
#2 Business Hotel in Ithaca
#2 Green Hotel in Ithaca
#3 Romantic Hotel in Ithaca
#3 Family Hotel in Ithaca
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ithaca staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ithaca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Parking garage across the strret”
Afran17, 20 Apr 2017 | Read review
“All rooms are comfortable and spacious.”
ykunze, 15 Mar 2017 | Read review
“there are only rooms on floors 6-9. Go high for a good view”
Mike_OCP, 27 Feb 2017 | Read review
“The handicapped room we got (I chose it online before arrival) was much roomier than standard, with a roll-in shower.”
HandsomeHoward, 31 Jan 2017 | Read review
“Ninth floor has a good view”
emizco, 30 Jan 2017 | Read review
5 of 5