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Hampton Inn Rochester-Irondequoit

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Hampton Inn Rochester-Irondequoit
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380 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Rochester-Irondequoit
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Showing 374: English reviews
Reviewed 24 May 2016

It was easy to get to University of rochester though I wish it had been a bit closer. the room was clean and tidy and the bed was comfortable. the staff was friendly and helpful. If I needed to be in rochester again I would certainly consider staying there.

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Helpful?
Thank 10kathrynv
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Guest, Thank you for your review. We appreciate all feedback and we certainly thank you for staying with us. I am glad you enjoyed your stay with us and we hope to see you again in the near future if your travels should bring you back to the Rochester area!

Brownsville, Texas
Reviewed 20 May 2016

Chris managing the front desk from 3-11 p.m. is first rate. He treated us as individuals while keeping busy greeting check-ins yet making us feel very welcome. Greeted us personally each day. Were in NY for my mother's critical illness which resulted in her death the same week. Chris showed such personal compassion and sympathy. On Wed. nite he made...

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Helpful?
Thank Pam K
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Pam, I am so sorry to hear about your mother's passing. I am happy that we were to make your stay enjoyable considering the circumstances. I have shared your comments with the team including Chris and Tracy and all of our thoughts are with you and your family. We understand how hard these things can be and we try...

Buffalo, Wyoming
Reviewed 20 May 2016

Came here with my daughter and her friend, and we were so glad we did! Clean rooms, fresh towels, friendly staff, and a good night's sleep! We stayed just the one night but if we're ever in town again, this is definitely a top!

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Helpful?
Thank Michelle C
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Michelle, Thank you for your wonderful comments. I am glad you enjoyed your stay with us and we look forward to seeing you in the near future.

Rocky Point, New York
Reviewed 18 May 2016

Exceptionally friendly staff. Extremely clean and updated room. I would recommend this hotel to anyone in the area. The pool & exercise rooms are well maintained. Fresh coffee & tea in the lobby at all times. Nice complimentary breakfast with healthy options!

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Helpful?
Thank T2293ONkimc
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Guest, Thank you so much for your review. We strive to make every aspect of the hotel as comfortable and convenient as possible. Thank you for staying with us and we hope to see you again in the near future.

Sandy, Utah
Reviewed 18 May 2016 via mobile

When I arrived after midnight I was so grateful to find lights on in the room. All the staff I interacted with were pleasant and helpful. Booked a reliable taxi/car service for my 5:15am pickup and provided water when getting in late from a work dinner. Will happily stay here for future work visits.

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Helpful?
Thank AusToUT
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Guest, Thank you for your review. I am glad you enjoyed your stay. We hope to see you in the future when you travels bring you back to the Rochester/Irondequoit area.

Reviewed 17 May 2016

So glad we stay with the Hampton Inn. Lovely lady checked us in. Incredibly helpful and patient and just overall pleasant. Rooms looked and smelled clean. A little chilly in the room when we went inside, but turned up the heat and that was quickly rectified. Didn't get a chance to eat breakfast but it sure did look good. Check...

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Helpful?
Thank Deanna S
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Deanna S., Thank you so much for the review. I have communicated your great comments to the team member that checked you in. I am glad you enjoyed your stay and maybe next time you will have time to enjoy the breakfast! Thank you for staying with us!

Reviewed 15 May 2016

We stayed here for a weekend while visiting family. All facilities were clean and as expected. Breakfast was fine. Staff were all pleasant and helpful. Many other useful businesses nearby: shopping, restaurants, and a great Italian food store and deli across the street.

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1Thank barbaralP5706ZE
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Guest, Thank you for your review. I am glad you enjoyed your stay. The Italian food store is very well liked in the community. It is called Rubino's. We hope to see you in the future if your travels should bring you to the Rochester area.

Memphis, TN, United States
Reviewed 12 May 2016

Staying almost every month for some years. Very warm, friendly staff, modern-clean facility and stay is always restful. Swimming pool is enclosed and near exercise facility. Breakfast is good. Coffee/tea is available gratis round the clock. Rooms have fridge and microwave. Good for longer stay and with family. Good for business and family travel

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Helpful?
Thank Fiaz C
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Guest, Thank you for your comments regarding your stay here at the Hampton by Hilton Irondequoit. We value all feedback from our guests. The team here strives to deliver excellent service in every aspect and I am glad we were able to do this for you. Your comments have been shared with the staff and it has made their...

Lancaster, United States
Reviewed 9 May 2016

Hampton by Hilton is definitely a Home Away From home, with caring people to make you FEEL AT HOME! The staff is always 100%! The rooms are clean and the breakfasts are delicious.! What a selection. But, the real reason we stay, is the extraordinary staff! They are family!

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Helpful?
Thank Robert D
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Robert, Thank you so much for the great review. It is comments such as these that truly make us all proud to work here. I have shared your comments with the entire staff and it has made their day. I am glad you enjoyed your stay and the staff were able to make a positive impact on your visit....

Glenside, PA
Reviewed 7 May 2016

I'm giving input as a Handicapped person with special needs. 1) We were unable to figure out how to turn on the close-captioning feature of the TV. I called front desk & spoke to a man about needing help. All I was asking for was either an e-mail with instructions or help on the phone. He said he was only...

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Helpful?
Thank Jean S
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Guest, Thank you for your feedback regarding your stay here at the Hampton Inn Irondequoit. I would first like to start by apologizing for the inconveniences you experienced. We did close our pool temporarily for resurfacing. Numerous posting were implemented on many websites and communicated directly through the front desk. I am sorry you missed it. It was short...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn Rochester-Irondequoit

Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: $118 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Rochester-Irondequoit staff and other travellers.
2 questions
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Pearl River, New York
Madison, Wisconsin

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Questions? Get answers from Hampton Inn Rochester-Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room second from the elevator and it was very quiet; no elevator noise, and an easy walk from the elevator area.”
 of 5 bubbles kickerAuburnNy, 11 Nov 2016 | Read review
“Top floor at the end of the hall.”
 of 5 bubbles magic_carpets, 10 Oct 2016 | Read review
“The fourth floor was very quiet.”
 of 5 bubbles 306elainer, 26 Sep 2016 | Read review
“No views of anything, so it doesn't really matter unless you want a top floor so no one is walking on your head.”
  • Clean bathroom
  • 2 queen beds
  • 2-queen room
 of 5 bubbles nifty16, 10 Aug 2016 | Read review
“Choose a room at a hotel further away.”
 of 5 bubbles dangerdave, 7 Aug 2016 | Read review
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