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Hampton Inn Rochester-Irondequoit

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Hampton Inn Rochester-Irondequoit
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379 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Rochester-Irondequoit
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Showing 373: English reviews
richmond hill, United States
1 review
Reviewed 10 July 2016

Very clean, very nice. Great staff! My children and I prefer to stay at Hampton Inns because of these things. This hotel was lovely. If we visit the area again we should expect to stay here as our experience was good.

Review collected in partnership with Hampton

Helpful?
Thank Belle S
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 July 2016

Facilities were ok and staff was friendly enough but disliked being worken in the morning by cleaning staff to see if the room was empty yet. Was also not enjoyable waking in the early morning by the entire room vibrating with the headboard rattling and lamps shaking. Never did figure out what the cause of it was but the entire... More 

Review collected in partnership with Hampton

Helpful?
1 Thank amandabK6730CA
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear AmandabK, Thank you for your review. I am so sorry the cleaning staff woke you. The housekeepers typically start at 9am which is pretty standard amongst hotels. I would recommend putting your do not disturb sign on the door to prevent housekeepers from knocking and take it down when you would like the room serviced. In regards to the... More 

Level Contributor
5 reviews
Reviewed 10 July 2016 via mobile

On July 8 2016 My mom and sister and I checked in Hampton Inn and from the moment we checked in the staff was more than helpful, they were friendly and when I need something they got it for me, the room were clean and so nice I was happy with the room, the breakfast was good and the only... More 

Helpful?
Thank CMR1958
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear CMR, Thank you for your review and your great comments. We truly appreciate all the positive feedback and suggestions. I am glad you enjoyed your stay here and thought the team was helpful. In regards to the fruit on breakfast, I have already passed your suggestion on to our Hilton corporate office in hopes they will implement some change... More 

Irondiquoit, United States
1 review
Reviewed 7 July 2016

This has been the worst Hilton experience that I have had. I was never greedted at the front desk adn the entire hotel feels like it has a filmy feel to everything from the lobby walls, elevator, room furniture, etc. Random people also sleeping in the lobby and walk in from outside for breakfast when they are not guests at... More 

Review collected in partnership with Hampton

Helpful?
Thank Jessica K
Toronto
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 July 2016

Our stay was very pleasant at the Hampton Inn. I remember when I called to make reservation last month, I was already under the impression that the staff was helpful. They couldn't find a corporate code in their system. The staff was asked their manager, and then create one for me when they couldn't find it in their system -... More 

Helpful?
Thank chykwan
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Chykwan, Thank you for your review of the Hampton Inn by Hilton Irondequoit and for staying with us. We take pride in the staff we have and I am glad we were able to provide an enjoyable stay for you. As far as restaurants in the area, you will typically find more local restaurants than chains. We have one... More 

Guelph, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 July 2016

Very clean, comfortable room, good bedding and pillows, thick fluffy towels. Staff were excellent, and seemed to enjoy where they worked. Shopping and restaurants close by, good selection of eats for our baseball team who seem to need food on a regular basis! Breakfast items plentiful, brown bagged meal available Monday to Friday for those on the run. Would return.

Helpful?
Thank seemore2015
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Seemore2015, Thank you so much for your review. It was a pleasure to host your team here. I am glad you and your team enjoyed your stay with us and we hope to have you back in the future. More 

Stratford
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 July 2016

Friendly courteous staff. Hotel comfortable and clean. Close to restaurants, grocery stores,etc. Shopping mall nearby(closed permanently). Good value for families. Quality of breakfast items could be improved.

Review collected in partnership with Hampton

Helpful?
Thank Debbie R
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Debbie R., Thank you for your review of the Hampton Inn by Hilton Irondequoit. We appreciate all feedback. We try to provide a good value for all of our guests and I am glad we were able for you. In regards to the breakfast we are always looking for ways to improve this experience for our guests and I... More 

endicott, United States
1 review
Reviewed 25 June 2016

I had a problem with room 201 but staff and manger did their best to help me. Breakfast was better then the average hotel spread. Clean and fresh- however don't take 201. It has a sewer gas problem they need to correct

Review collected in partnership with Hampton

Helpful?
Thank Madonna R
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Madonna R., Thank you so much for your review and feedback. I apologize for the experience in your first room but I am glad we were able to accommodate you in another room. Its the staff that can truly make the difference when staying at a hotel and I am glad we were able to make this a positive... More 

Whitesboro, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 June 2016

Good location-excellent rates-clean and good free breakfast. I would recommend this hotel to anyone especially if you had relatives at Rochester General Hospital. They also run specials for Hilton Honors members. If this isn't enough good information to want to stay there I don't know what more I can offer.

Review collected in partnership with Hampton

Helpful?
Thank Michael D
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Michael D., Thank you for your review of the Hampton Inn Irondequoit. All feedback is much appreciated and I am glad we were able to make your stay enjoyable. Thank you for staying with us and we hope to see you again! Best regards, More 

Memphis, TN, United States
Level Contributor
9 reviews
9 hotel reviews
Reviewed 17 June 2016

Great visit to a fine property with a very helpful front desk. Chris checked nicely. Missed Brian, being off. My fist is almost every month for the last few years. Always welcomed. Recommend this property.

Review collected in partnership with Hampton

Helpful?
Thank Fiaz C
Patrick C, Director of Sales at Hampton Inn Rochester-Irondequoit, responded to this review

Dear Fiaz C, Thank you for your review of the Hampton Inn Irondequoit and for staying with us. I have mentioned your comments to Chris and Brian and they both truly appreciated it. We look forward to seeing you again next time you are in the Rochester/Irondequoit area. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service

Additional Information about Hampton Inn Rochester-Irondequoit

Address: 1323 E Ridge Rd, Irondequoit, NY 14621-2004
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: $119 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Rochester-Irondequoit 2.5*
Number of rooms: 77
Reservation Options:
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Also Known As:
Hampton Inn Rochester-Irondequoit Hotel Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Rochester-Irondequoit staff and other travellers.
2 questions
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Pearl River, New York
Madison, Wisconsin

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Questions? Get answers from Hampton Inn Rochester-Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We chose a room second from the elevator and it was very quiet; no elevator noise, and an easy walk from the elevator area.”
 of 5 bubbles kickerAuburnNy, 11 Nov 2016 | Read review
“Top floor at the end of the hall.”
 of 5 bubbles magic_carpets, 10 Oct 2016 | Read review
“The fourth floor was very quiet.”
 of 5 bubbles 306elainer, 26 Sep 2016 | Read review
“No views of anything, so it doesn't really matter unless you want a top floor so no one is walking on your head.”
  • Clean bathroom
  • 2 queen beds
  • 2-queen room
 of 5 bubbles nifty16, 10 Aug 2016 | Read review
“Choose a room at a hotel further away.”
 of 5 bubbles dangerdave, 7 Aug 2016 | Read review
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