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Budget Inn Horseheads

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84 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Albion, New York
Reviewed 13 October 2016

This place is filthy and run down. The first room they gave us the door wouldn't even open. The furniture, rugs and bedding were all stained. The shower head was full of built up grime. The worst thing yet a couple of days after our stay we found bites on our bodies. BED BUGS. do not stay in this hotel...

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Helpful?
Thank jsolis1221
Elmira, New York
Reviewed 12 October 2016

This used to be a reasonable budget hotel - but it has gone so far downhill that it should be condemned. The rooms reek of cigarette smoke and the doors barely close - the actual rooms are dingy and threadbare with large stains and barely a hint of housekeeping.

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Thank nyimagery
New York City, New York
Reviewed 10 September 2016 via mobile

WARNING! WARNING!! Do not stay in this disgusting place!! There should be an option to give a negative star rating! After a 6 hour drive we arrived exhausted only to find out they overbooked and would not honor our confirmed reservation. The receptionist was completely unsympathetic and giving us no option as he cleaned his ear with a cue-tip! Unbelievable!While...

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Thank luciblonde
Binghamton, New York
Reviewed 2 September 2016

Lawn was a bit overgrown, main entrance was recently remodeled by the looks of it. Long, slow and annoying check in. When I called in earlier to reserve a room, Amy was very helpful. However, on check in, the clerk was friendly enough, but didn't seem to know what was going on or what to do. Said I had no...

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Thank mrmacman2u
Reviewed 30 August 2016

The people were very pleasant and helpful Amy made sure everything was to our satisfaction ,and we enjoyed visiting with her an everyone at the front desk. Our rooms were clean and comfortable.I always am pleased when I stay.

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Thank Beverly G
Reviewed 18 August 2016 via mobile

I will never stay in that hotel again or ever recommend it to anyone. That place needs to be condemned for it is filthy and not updated. You can't even get ice for you don't get a ice bucket in your room. The mattress doesn't fit the box spring (smaller) towels suck (like paper) and they are dingy yellow NOT...

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Thank Shari B
Bengaluru, India
Reviewed 15 July 2016

We decided to stay here on our recent trip to Upstate New york for two nights. Booking on Expedia for a good deal, we expected at least a well maintained motel. The trouble started when we called to confirm our bookings as we were driving there. Having clearly booked two rooms for two nights, the staff didn't bother looking up...

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Helpful?
Thank VandRaman
Dayton, Ohio
Reviewed 4 June 2016

I booked two rooms at this motel through priceline.com. I called the motel a week before stay to change one reservation to add an extra night. Found out at that time that they did not have my reservations. After putting me on hold, they "found" it and confirmed it. When I got there they could not find it again. They...

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1Thank llocker
planet earth
Reviewed 5 November 2015

Difficult and poorly lighted entrance. Nice front desk staff, dreadful hotel. Smelly and unclean. The hallways stunk of cigarettes, urine, and pot. Carpeting was visibly dirty. Sliding glass doors to each room on the first floor indicated the age of the building and several had large barking dogs peering out from the curtains.. I placed my laptop on the desk...

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1Thank BlanchePlanetEarth
6Team, Brand Experience Team at Budget Inn Horseheads, responded to this review

Blanche, Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit was unsatisfactory due to the odor concern you describe. Safety and security are high priorities within...

Reviewed 4 October 2015 via mobile

My husband and I stayed here the night before his marathon. Foyer and hotel smelled like cig. smoke. CC machine down and they asked for cash payment, I argued that they already have my CC info on file and they agreed to copy our CC # and process when machine repaired. Our room was filthy! It hadn't been vacuumed in...

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2Thank Lisa W
6Team, brand expericened team member at Budget Inn Horseheads, responded to this review

Lisa, Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as such, we apologize. Motel 6 standards for quality rest on our promise to offer the...

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking

Additional Information about Budget Inn Horseheads

Address: 4133 State Route 17, Horseheads, NY 14845-3401 (Formerly Motel 6 Elmira - Horseheads)
Region: United States > New York > Finger Lakes > Horseheads
Price Range: $60 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Budget Inn Horseheads 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Motel 6 Elmira - Horseheads Hotel Horseheads
Horseheads Motel 6
Horseheads Motel Six
Motel 6 Horseheads
Motel Six Horseheads
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Questions & Answers

Here's what travellers have asked, with answers from Budget Inn Horseheads staff and other travellers.
2 questions
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Upstate NY
4 months ago
3 months ago

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Questions? Get answers from Budget Inn Horseheads staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“NO good rooms from what I can tell”
 of 5 bubbles nyimagery, 12 Oct 2016 | Read review
“Stay away from this place.”
 of 5 bubbles llocker, 4 Jun 2016 | Read review
“This would not be a smart choice”
 of 5 bubbles BlanchePlanetEarth, 5 Nov 2015 | Read review
“There is no good room, just run. Run away. Faster! RUN FASTER!!”
 of 5 bubbles modeknit, 28 Sep 2015 | Read review
“Choosing a room in a different hotel or city would be a good tip.”
 of 5 bubbles stevecW4198YW, 25 Sep 2015 | Read review
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