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Country Inn & Suites By Carlson, Big Flats (Elmira)

Expedia.comUSD 109*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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426 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Big Flats (Elmira)
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Showing 422: English reviews
Newfane, United States
Reviewed 19 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Pamela P
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Elmira, New York
Reviewed 5 April 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Matthiasmom
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Las Vegas, Nevada
Reviewed 31 March 2017

Very clean, nice size room with a king bed on the third floor. The staff was very friendly and Jess was the best check-in experience I had while on my recent "Road Warrior" trip. Everyone else was great, the check-in was just fantastic. It was the weekend, so there were a lot of families and, of course, the unrestrained children...

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Helpful?
Thank PhreedomPhun
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for staying with us on your recent business trip. It is great knowing you enjoyed our location and found us to be a good value. We appreciate your compliment on our front desk staff and service. Our associates take great pride in ensuring their guests have an excellent experience, and we will be sure to share your praises....

Sloatsburg, New York
Reviewed 31 March 2017

I thought this type of hotel had updated Bathrooms & rooms since it looks nice from the outside. I guess for the money I paid I get this so, so location. Staff was excellent. Continental breakfast was okay.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank luismN2485HB
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for choosing to stay at our hotel. We are pleased to know you enjoyed your overall visit and were impressed with most aspects of our hotel, especially our location close to various attractions of the city. We also appreciate your observations and hope to have the opportunity to welcome you back soon. Yours In Hospitality, Gregg Murrelle General...

Beaver Falls, NY, United States
Reviewed 27 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank W9033ORgaryh
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Austin, Texas
Reviewed 21 March 2017 via mobile

This hotel is perfectly positioned near the Interstate without the noise and busy roads of the usual off-highway hotels and restaurants. It is a cosy, warm and friendly hotel with a relaxing atmosphere. The King room is very spacious, clean and has everything you need for a comfortable stay, including small fridge and a work desk with lounge. The bedroom...

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Helpful?
Thank Dennis R
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Dennis, many thanks for writing such a great review and recommending us. We are delighted to know that our service and facilities not only met your expectations but exceeded them and that you particularly loved spending time in our indoor heated pool. We hope your great experience with us will bring you back to enjoy more of what we have...

Rochester, New York
Reviewed 19 March 2017

Nice basic hotel, room was nice, clean, big enough to be comfortable with 2 queen beds, decent bathroom, tiny frig and microwave are a nice extra though frig froze my strawberries.. enjoyed the free coffee/tea available all day. Didn't really like the free cookies. Breakfast is nothing special, scrambled eggs were terrible, potato patties were just OK, bacon could have...

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Helpful?
Thank MauiIsMyFavorite
00gc, General Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

We appreciate you taking the time to share your review. We are glad to know you liked your suite and the in-room amenities. However, we apologize our breakfast was not up to your expectations. We value your feedback and look forward to serving you again soon. Yours In Hospitality, Gregg Murrelle General Manager Country Inn & Suites By Carlson Big...

Columbus, Ohio
Reviewed 13 March 2017

My sister and I recently stayed here Friday, Saturday and Sunday, great pricing do to off peak season, great location and clean. There were two employees Tina and Alecia who greeted everyone with a smile, pleasant attitude and made everyone feel welcomed. However, our biggest concern we noticed, this hotel has absolutely NO SECURITY CAMERAS !!! This is the first...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank iluvmygman
00gc, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for taking the time to evaluate your stay. We are pleased to read that your overall visit was pleasant. I will share your compliments with Tina and Alecia. We also appreciate your concern and will share this with our management team in an effort to improve our guest experiences moving forward. Thanks for allowing us to be of...

Charleston, South Carolina
Reviewed 13 March 2017

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 1117hynes
00gc, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Derry, New Hampshire
Reviewed 10 March 2017

Motel is clean and the price is right. Handy off highway and lots of restaurants close by. Great value for the price. Breakfast buffet was very good, great selection. This was my first time at a country inn but it won't be my last.

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Helpful?
Thank William K
00gc, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

William, thank you for your business and sharing your feedback. Offering guests a good value for their money is one of the things we strive for, and we are glad you enjoyed your stay. We also appreciate you highlighting our convenient location and look forward to your return visit in the future. Yours In Hospitality, Gregg Murrelle General Manager Country...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Big Flats (Elmira)

Address: 105 E Mall Rd, Horseheads, NY 14845-9009
Region: United States > New York > Finger Lakes > Horseheads
Price Range: $111 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Flats (Elmira) 3*
Number of rooms: 70
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Also Known As:
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
Country Inn And Suites By Carlson, Big Flats
Country Inn Horseheads
Horseheads Country Inn
Country Inn Big Flats
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and other travellers.
4 questions
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New York City, New York
7 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor next 2 stairs”
230alfredj, 13 Apr 2017 | Read review
“No Security Cameras on this property”
iluvmygman, 12 Mar 2017 | Read review
“Nice view overlooking the pond, lots of ducks and geese.”
williamkN4690JR, 9 Mar 2017 | Read review
“Easy on/easy off the major route. Lots of restaurant choices within a mile.”
drakepc, 14 Feb 2017 | Read review
“I was on the second floor, in the queen size room. It was very roomy and close to the pool.”
starrJ2013, 8 Jan 2017 | Read review
5 of 5
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USD 109* /night
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Prices are for 1 room, 2 adults
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