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Country Inn & Suites By Carlson, Big Flats (Elmira)

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379 Reviews from our TripAdvisor Community

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Showing 375: English reviews
Stony Creek, New York
Reviewed 4 days ago NEW

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Helpful?
Thank Rex F
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Utica, New York
Reviewed 1 week ago via mobile

Our stay here was amazing. I stay at tons of hotels and this ranks as one of our best experiences. The indoor pool was relaxing, the hotel was quiet, the room was big and clean, they had fresh cookies and coffee available, the rooms all have a microwave, refrigerator and coffee maker, the beds were very comfortable, the breakfast was...

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Thank Michael B
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for taking the time to post this wonderful review and for sharing it with other travelers. Our suites have so much to offer, from an area to get work done, to areas that help you unwind and relax. We understand that cleanliness is the number one expectation of our guests, and we go above and beyond to keep...

Philadelphia, Pennsylvania
Reviewed 1 week ago

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Thank MrJimmyD17
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Cape May, New Jersey
Reviewed 3 weeks ago

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Thank michaelkM2465SB
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Kendall, New York, United States
Reviewed 3 weeks ago via mobile

My sister and I decided to get away for a night and ended up in Horseheads. The hotel was great. The rooms were clean and well kept up. Having a refrigerator and microwave in the room was a plus. My only complaint was that there is not a list of restaurants,and things to do, in the room. The staff was...

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Helpful?
Thank Nancy S
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

It was a pleasure to have you and your sister as our guests. We are delighted to read you had a wonderful visit and how much you liked your room, especially the in-room amenities, our Complimentary, Hot Be Our Guest Breakfast and our staff. We strive to not only meet but exceed our guests' expectations, so we are glad we...

Hillsborough, New Jersey
Reviewed 4 weeks ago

What an outstanding hotel! Friendly staff, very well-maintained property, gigantic rooms with tons of space, clean and comfortable bed, you name it. They even have free coffee and fresh baked cookies 24/7. Located very close to a number of shops and restaurants as well as the Corning Museum of Glass. 5 out of 5 stars, easily. Thanks for the great...

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Thank mycubs1987
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for your positive review! Our goal is to make your stay outstanding in every way, and we appreciate receiving such wonderful feedback. We work hard to deliver a great experience for all of our guests, and we celebrate reviews such as yours. Thanks again, and we look forward to welcoming you back on your next trip to the Big...

Buffalo, NY, United States
Reviewed 4 weeks ago

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Thank Nancy G
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

York, Pennsylvania
Reviewed 4 weeks ago

Ten minutes east of Corning Museum of Glass on I-86 and NY 17. Take the short cut through the Arnot Mall, but watch out for the pot hole halfway around the perimeter of the mall and another huge pot hole as you turn on to East Mall Road. For under a hundred dollars my wife and I had a good...

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Thank 72unsuited
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for taking the time to post this wonderful review and for sharing it with other travelers. We are pleased to read that you loved the great value we offer for the price, our convenient location, as well as all the on-site facilities that we have to offer. We are especially glad that you were impressed with your room...

Virginia, United States
Reviewed 5 weeks ago

We were pleased with the location a block to the mall and so many other stores and restaurants. The room was clean and the bed was comfy. There is an indoor pool and weight room which are a nice distration, No complaints! Highly recommend!

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Thank Michael A
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Many thanks for reviewing your stay at our hotel and for recommending us. We are delighted to read our location was great for your plans and that you were pleased with your comfortable room. We are thrilled you enjoyed your visit, and hope to serve you and your family again soon! Yours In Hospitality, Gregg Murrelle General Manager Country Inn...

Mertztown, Pennsylvania
Reviewed 26 October 2016

We were in room 205, 2 queen beds, spacious bathroom and stayed for 2 nights. Just use the steps from the lobby to reach the room. The elevator drops you off at the other end of the hallway. WE had a great view of the mountains from our view with the spectacular colors of fall. The woman at the desk...

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Thank ALRuff
ManagerX1, Manager at Country Inn & Suites By Carlson, Big Flats (Elmira), responded to this review

Thank you for sharing feedback from your stay with us. We are delighted to read that our location was great for your plans and that you were pleased with your room with an awesome view and our complimentary amenities. Please accept our apologies for the noise issues you encountered. We take pride that our staff served you well, and hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
We would like to invite you to a warm and cozy hotel in the horseheads area located next to arnot mall lot's of shopping and great places to have dinner. We are in the beautiful Fingerlakes region! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Big Flats (Elmira)

Address: 105 E Mall Rd, Horseheads, NY 14845-9009
Region: United States > New York > Finger Lakes > Horseheads
Price Range: $105 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Big Flats (Elmira) 3*
Number of rooms: 70
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Also Known As:
Country Inn & Suites By Carlson, Big Flats Hotel Horseheads
Country Inn And Suites By Carlson, Big Flats
Country Inn Horseheads
Horseheads Country Inn
Country Inn Big Flats
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and other travellers.
4 questions
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New York City, New York
2 months ago

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Questions? Get answers from Country Inn & Suites By Carlson, Big Flats (Elmira) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If your room doesn't suit you, talk to the front desk clerk..”
 of 5 bubbles 72unsuited, 2 Nov 2016 | Read review
“Was children friendly and still relaxing”
 of 5 bubbles 793lucyc793, 19 Oct 2016 | Read review
“Back of the building overlooks a pond--highway in the distance but we heard nothing.”
 of 5 bubbles cls265UpstateNy, 23 Sep 2016 | Read review
“Doesn't hurt to ask for upgrade”
 of 5 bubbles V2791SHamandar, 17 Sep 2016 | Read review
“All rooms seemed good.”
 of 5 bubbles pam07090, 13 Sep 2016 | Read review
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