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Domun Hotel

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Traveller (169)
Room & Suite (51)
Dining (14)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 109 hotels in Queretaro City
Location
Cleanliness
Service
Value
Travellers' Choice
Domun Hotel is a new concept in hotel business, offering a high standard of comfort. Strategically located in one of the main roads of the city, is one of the best lodging options, both for business visits or pleasure.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Restaurant
Breakfast buffet
Complimentary welcome drink
Special diet menus
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Cable / satellite TV
Flatscreen TV
Telephone
Bottled water
Clothes rack
Iron
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, Spanish
1,369Review14Q+A10Room tips

Reviews
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Traveller rating
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TH226 wrote a review Dec 2023
Cape Cod, Massachusetts82 contributions27 helpful votes
This place gets very good reviews and I was about to book a room when I read the latest review about issue one customer had with transport to the airport. The hotel says that it has a airport shuttle but when I called the person at the front desk said that they could try to arrange transportation to the airport but the rate was not a set rate... I was going to stay here to be closer to the airport for an early morning flight but based on the response as the prior post mentions you have to be careful as they don't sound trustworthy and the cost could be as much as we getting a taxi from San Miguel de Allende.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Propietario at Domun Hotel
Responded 18 Dec 2023
Buenas noches! muchas gracias por sus comentarios, cabe mencionar que si hay algo que cuidamos mucho es que nuestros clientes no sean estafados por nuestro mismo personal, ya que para nosotros es importante su seguridad y confianza. Nuestra ex compañera Jeanet ya no labora con nosotros, si hay algo en lo que pueda apoyarlos con mucho gusto pueden contactarme para coordinar o recibir alguna queja o sugerencia, para estancias pasadas o estancias futuras. 4461318210 Raquel Arteaga, Gerente Operativo.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cruiser21472138190 wrote a review June 2023
1 contribution
I really enjoyed my experience in the hotel. It is a nice place. I really like that my room was always clean and smelling good. The food in the restaurant was also good. In general I really redomend it.
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Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: In case you are going to take and uber select well the hotel address
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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MadoToo wrote a review Apr 2023
Michigan37 contributions39 helpful votes
The approach to the hotel is nice. The bell boy was available to pick up my luggage. As I checked in with the 2 young women at the front desk, I asked if I could make a shuttle reservation for my early flight the next morning out of QRO airport. The receptionists, both of them , told me that the hotel did not have a shuttle, but that they could make a taxi reservation. I specifically stayed at the Domun Hotel because it shows on its web site that it has a shuttle. The receptionist told me that she could book me a taxi for 1500 pesos. Yes, I correctly typed the amount she quoted me. When I told her that I would then make my own transportation booking via Uber, she then quoted me 1000 pesos. By then, the bell boy came and realized what was going on, and told me in English that the hotel has a shuttle available for its guests. I made a reservation with him for a 4am pick up. I then paid the receptionist, after requesting to show me exactly the amount she was charging my credit card, 500 pesos. She was actually expecting me to sign the charge without showing me the amount. Something is seriously wrong here. The room was perfect, very clean and the bed was comfortable. The shuttle driver was right on time. With no traffic, it was a 20+ drive to the airport. I probably would not stay there again. The checking in was unpleasant and felt dishonest.
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Date of stay: April 2023
Value
Location
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from Domun Hotel, Propietario at Domun Hotel
Responded 6 June 2023
Thank you very much for your comments regarding what happened with the requested transportation service. We have already corrected this issue with the hotel staff involved, I offer you my most sincere apologies and I am at your service in case I can support you on a next visit to our Hotel (Domun Hotel), you can contact us by reservaciones@domunhotel.com.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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almavega59 wrote a review Feb 2023
Guelph, Canada3 contributions5 helpful votes
Unbelievably accommodating, helpful, and understanding staff. Restaurant always quick and great quality. Good number of English-speaking staff, if needed. Our “go to” in Querétaro and we highly recommend to others.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Owner at Domun Hotel
Responded 11 Mar 2023
Dear guest, thank you for sharing your opinion, we are pleased to know that the service and attention received was to your liking
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donald H wrote a review Dec 2022
1 contribution2 helpful votes
The rooms are large and the staff is excellent. The restaurant is spacious and clean very attentive and can carry on great conversations if desired. Laundry is available for pickup and delivery rides provided for a fee. Close to Puerta La Victoria mall. Easy on and old MX 57 if working at El Marquez or ODonnel maquiladoras Great hotel HIGHLY RECOMMEND
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Date of stay: December 2022
Rooms
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Owner at Domun Hotel
Responded 11 Mar 2023
We appreciate your preference, we are glad to know that you enjoyed your stay and that our location was favorable for you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beth ann k wrote a review Dec 2022
Halstead, Kansas1793 contributions533 helpful votes
Everything was excellent, from check-in to check-out. The staff was so friendly, the rooms were very nice and it's an easy drive to the airport. Upon checking in, we were offered drinks and help with bags. We would definitely stay here again
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Owner at Domun Hotel
Responded 11 Mar 2023
We appreciate your preference, we are glad to know that you enjoyed your stay and that our location was favorable for you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rafael o wrote a review July 2022
1 contribution
Excellent!!! Best hotel for the adult couples or sole adult travelers. No kids by nature. Food is great and very reasonably priced. Clean. Quiet. Attentiveness of personnel is exceptional. I stay there every time I travel to Querétaro.
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Date of stay: July 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Owner at Domun Hotel
Responded 28 July 2022
Dear guest, we are glad to know that you enjoyed your stay at Domun Hotel. thank you for visiting us, we hope to see you soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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kevinkR7460ES wrote a review June 2022
Puerto Vallarta, Mexico6327 contributions153 helpful votes
Coming to the end of an extensive road trip in Mexico. Stayed at many different hotels. This has been the best hotel of the lot. Front desk staff went above and beyond to welcome us and were very accommodating. Young gentleman who seemed like a manager was amazing. Breakfast great and staff. Room was spotless. Bar prices very reasonable. Lovely maid. Very comfortable beds and quality sheets. Definitely will be staying here again. Gracias Domun!!
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: Budget hotel but not a budget hotel. It’s 5 star. .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Owner at Domun Hotel
Responded 27 June 2022
Dear guest, thank you for sharing your experience at Domun, we are pleased to know that you enjoyed your stay. We hope you have the opportunity to visit us again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rogeliosg wrote a review Apr 2022
Chandler, Arizona7 contributions11 helpful votes
Traveling again. Usually when I travel, I typically stick to US-based chains due to points, status and reputation. This business trip I decided to try Domun based on the TripAdvisor reviews and the location. The check in was quick, the front desk staff was OK. Parking is spacious. The restaurant and it's staff is amazing; very attentive and willing to make sure you are comfortable. Food quality and options are better than any US-based chains I've had in QRO. The rooms are clean, modern and spacious. I will stay here again.
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Date of stay: April 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Domun Hotel, Owner at Domun Hotel
Responded 4 May 2022
Dear guest, we appreciate you sharing your opinion with us. We are pleased to know that you enjoyed your stay, the service and attention received by the staff. when you travel to Queretaro do not hesitate to visit us
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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IvanOCortes wrote a review Apr 2022
1 contribution
Nice hotel, easy to access, good parking, good breakfast. The room is clean and has the necessary items to work. The shared areas are nice and the staff is very friendy, I recommed to stay here if you come for business
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Review collected in partnership with this hotel
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Domun Hotel, Owner at Domun Hotel
Responded 4 May 2022
Dear guest, thank you for sharing your experience at Domun Hotel. We are pleased to know that you enjoyed your stay and the service received by the staff. And that the location of the hotel allows you to move easily around the city We hope you visit us soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Queretaro City area.
PRICE RANGE
AU$128 - AU$160 (Based on Average Rates for a Standard Room)
LOCATION
MexicoCentral Mexico and Gulf CoastQueretaroQueretaro City
NUMBER OF ROOMS
132
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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DOMUN HOTEL (AU$128): 2024 Prices & Reviews (Queretaro City, Mexico) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Domun Hotel
Which popular attractions are close to Domun Hotel?
Nearby attractions include Estadio Corregidora (0.3 km), La selva taurina (1.1 km), and Naturalexa (1.0 km).
What are some of the property amenities at Domun Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Domun Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Domun Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a free welcome drink during their stay.
Is parking available at Domun Hotel?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Domun Hotel?
Conveniently located restaurants include Domun Restaurante, Tacos Pampas, and A La Francaise Bistro Bar.
Are there opportunities to exercise at Domun Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Domun Hotel have airport transportation?
Yes, Domun Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Domun Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Domun Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Domun Hotel?
The staff speaks multiple languages, including English and Spanish.